E mailed a couple of times reference a specific item answered promptly Ordered item znd received within 3 days. Good price for a relatively unusual item not a lot if 2nd hand examples item received... Toon meer
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Lees wat reviewers zeggen
I used to use Castle Cameras 40 years ago plus when I was at Bournemouth School. Having rediscovered my love of photography after too long a gap, I was pleased to see they were still going and now off... Toon meer
I needed a new camera bag after being burgled, they used my bag to carrey the loot away. I purchased a Tenba Fulton 10L back pack. Superb, it is like a Tardis. I Carrey a carbon travel tripod 1L flask... Toon meer
First Rate service all round. Used their instant chat service to check if they had a lens in stock and they confirmed they had one left. Majority of other camera shops were out of stock and waiti... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Castle Cameras is an independent Photographic retailer based in Bournemouth and Salisbury. We specialise in Cameras, Lenses, Camera Accessories and Optics. Established in 1974, we offer independent advice and great service.
Contactgegevens
329 Wimborne Road, BH9 2AD, Bournemouth, Verenigd Koninkrijk
- 01202556606
- enquiries@castlecameras.co.uk
- castlecameras.co.uk
4,8
Uitstekend
73 reviews
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Outstanding service in every way!
Having been let down with delivery by the biggest online store in the world, I was looking for a specific lens in a hurry and only Castle Cameras showed it as in stock. I phoned them and talked to a super helpful member of staff who pulled out the box, verified that it was there and had it with the courier within the hour. I received it at lunchtime the next day, ready to shoot the sports match for which I needed it. Excellent price, excellent stock and excellent service. Obviously, I will be back, but I would also recommend them unreservedly.
21 mei 2021
Review zonder uitnodiging
Great Price, Great Service!
In these difficult times they answered the phone immediately, were very helpful, and exceeded my expectations with delivery times - my lens was delivered very well packaged the next day!!
Great Price & Great Service, I will be using them again!
4 maart 2021
Review zonder uitnodiging
A great experience with Castle!
A great experience with Castle, phoned for advice (stupidly after placing my order, instead of before) and then decided to upgrade my intended purchase. Additional amount paid and goods dispatched promptly via DPD with full tracking details. Arrived on time, well packaged, and quality was definitely as good as expected following my chat with them. Very pleased and will definitely use them again.
3 februari 2021
Review zonder uitnodiging
Good price and delivery.
I bought a 49mm Hoya UV filter. It was a better price than amazon and delivery was within 2 working days.
29 juli 2020
Review zonder uitnodiging
Today I went to ask for advise about my…
Today I went to ask for advise about my camera as I had focus issue with it. The person who approached me tried too help me, but then the owner appeared and asked me to leave if I'm not planing to purchase anything from their store. This is very rude way to approach the customer. I will definitely won't buy anything from Catle Cameras in Winton. Not with this attitude.
17 juli 2020
Review zonder uitnodiging
Excellent
I have just purchased a used Nikon R1C1 flash kit from Castle Cameras. It was described as mint, it actually looks new, the price was excellent and delivery was less than 24 hours. It was packaged in a way I do not think a tank could of damaged it. I really am pleased with the service and especially what I purchased. Excellent service, cannot be happier.
1 juli 2020
Review zonder uitnodiging
Faster than a speeding bullet: Zeiss Terra Pocket 10 x 25
Ordered some Zeiss binoculars. Came the next day. There's a cashback offer and they reminded me to make sure I applied.
So, good service, good price and bizzarely, a little packet of Haribos in the box. Shame I'm on a keto diet!
27 juni 2020
Review zonder uitnodiging
Very fast delivery of my tripod
Very fast delivery of my tripod. Top seller.
13 juni 2020
Review zonder uitnodiging
Excellent customer service.
First class superb service.
I have purchased several times from Castle Cameras while in lock-down. They have always given a considerable amount of advice. I have dealt with at least three people at this store, and they have always been helpful and prepared to talk in depth to find the best solution for my needs.
Excellent customer service.
10 juni 2020
Review zonder uitnodiging
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY!
Ordered a camera on sale from this company , they took my money and then told me they would not sell me this camera because they decided to price it higher , after trying to reason with them they have left me no choice to take them to court after TRYING to speak with Racheal she will not even respond anymore and just ignores any communication I AM DISGUSTED WITH THIS COMPANY AND THERE COMPLETE DISREGARD FOR THERE CUSTOMERS , report to trading standard as this company should be closed AVOID AT ALL COSTS!
2 juni 2020
Review zonder uitnodiging
Once again Castle cameras staff have…
Once again Castle cameras staff have been exceptional in the service they have provided. I would single out Racheal and Luke who went out of their way to give me extra special service. Forget Amazon these guys and girls are the business.
As far as their products go these too are excellent brand new and uk stock !
This is my goto shop for all camera equipment. HIGHLY RECOMMENDED A+++++
27 mei 2020
Review zonder uitnodiging
Phoned to ask about the availability of camera lens
Phoned to ask about the availability of a Samyang lens on the Monday. The gent I spoke to said, " we have one left, it's on the shelf next to me, I'll put it on the dispatches shelf" I immediately ordered online and the lens was delivered on the Wednesday. Plus I got a free set of filters, can't get better service than that. Cheers.
23 november 2019
Review zonder uitnodiging
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