My mother wanted to sort out her funeral plan but was unsure what she really wanted, the lady who arranged everything was very good and helpful, We was very pleased with how much is actually taken... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everything was conducted in a friendly and instructive way, no pressure, just a normal chat about a very personal subject. It needed to be sorted now we can get on with our lives and enjoy it
Bedrijf heeft geantwoord
We contacted the Co-op as family had always used them, but mostly because we felt they were trustworthy to arrange the funeral we wanted. It was all arranged over the phone. Everything went smoothly a... Toon meer
Bedrijf heeft geantwoord
Very thoughtful young woman who talked us through the various options and answered questions thoroughly. Costs were explained clearly. As a result, we had no qualms in purchasing our funeral plans... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Contactgegevens
Queen Street, WS13 6QD, Lichfield, Verenigd Koninkrijk
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Uitstekend
298 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Roisin did a great job made it so easy…
Roisin did a great job made it so easy for a 82 year old
11 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave your feedback. We’re delighted to hear Roisin did a great job and helped make the process simple and comfortable for you.
Take care,
Central Co-op Funeral Plans
The lady I spoke with was very friendly…
The lady I spoke with was very friendly and
Helpful. I’m still above ground at the moment, so no worries.
10 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found the service friendly and helpful. Your comment certainly made us smile, and we’re glad you felt reassured throughout.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you felt very welcomed and that your experience was excellent. It’s wonderful to know you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Lady very helpful explained everything and answered all question
Very helpful answered all questions took time to explain everything
5 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you found the service helpful and that everything was clearly explained. It’s great to know your questions were answered and you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Helpfull staff.
We had a very good experience, the funeral was very good , he asked & answered our questions, put out minds at rest.
23 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear you had a very good experience. It’s lovely to know your questions were answered and that you felt reassured throughout.
Take care,
Central Co-op Funeral Plans
Peace of mind
Linda the member of staff,helped and explained the full process, she was kind and caring helpful. I would recommend using the coop to any one looking to purchase a funeral plan. So pleased my family now have peace of mind .Thank you.
22 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your lovely review. We’re so pleased to hear that Linda explained everything clearly and supported you with such kindness and care. It means a great deal to know you would recommend us, and we’re glad your family now has peace of mind.
Take care,
Central Co-op Funeral Plans
An easy to set up funeral service …
The whole process was straightforward with every step explained in detail. Kept informed without. Staff excellent in terms of service and communication
22 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that the whole process felt straightforward, with each step clearly explained and regular updates throughout. It’s wonderful to know the team provided excellent service and communication.
Take care,
Central Co-op Funeral Plans
Hayley listened to our needs and…
Hayley listened to our needs and offered options available to us. Even when we changed our minds!
22 juni 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that Hayley supported you with clear guidance, flexibility and understanding throughout the process. Thank you for your thoughtful feedback.
Take care,
Central Co-op Funeral Plans
Very happy with every thing
1 juni 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you were very happy with everything. Your peace of mind means a great deal to us.
Take care,
Central Co-op Funeral Plans
Easy to communicate with the lady on…
Easy to communicate with the lady on the phone was all done with complete respect and compassion
24 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that our Colleague made the process clear and comfortable, and that you felt treated with genuine respect and compassion throughout.
Take care,
Central Co-op Funeral Plans
Recomend to anyone
We were felt at ease explaind everything in detail what we get could not have gone better staff were brilliant I would recommend to anyone
28 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know the team helped you feel comfortable, explained everything in detail, and supported you so well throughout the process. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know the service felt first class and that the team supported you with such friendliness and care.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know you felt comfortable and supported throughout the process of purchasing your plan.
Take care,
Central Co-op Funeral Planning
The advisor was friendly and very…
The advisor was friendly and very helpful I went to see the advisor on 18th may 2026
18 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that your advisor was friendly, supportive and able to help with everything during your visit on 18 May. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Excellent
The service l received was first
class, the staff at Chaddesden
were very polite,& helpful they answered all my questioned.
I would certainly recommend them
4 juni 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the Chaddesden team provided such polite and helpful support and that everything felt first class throughout. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
A big thank you.
The members of staff (receptionist and funeral arranger) made the whole process easy and informative. I felt supported all the way through.
20 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team guided you clearly through each step and that you felt fully supported from start to finish. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The staff are very professional and…
The staff are very professional and extremely kind. They explain everything to you.
27 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team supported you with kindness and professionalism, and that everything was explained clearly throughout. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The family has always use the co-op…
The family has always use the co-op for funerals.
And the staff was very caring and helpful
20 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to hear that your family has chosen us over the years, and that our team provided the care and support you needed. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Considerate welcoming and always…
Considerate welcoming and always thinking of your decisions
14 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to share your feedback. It’s lovely to know the service felt considerate and that you were supported throughout your decisions. Thank you for choosing us.
Take care,
Central Co-op Funeral Plans
Welcoming and straight forward to set up
26 mei 2026
Antwoord van Central Co-op Funeral Plans
We really appreciate you taking the time to leave a review. It’s great to know the process felt welcoming and easy to arrange. Thank you for choosing us.
Take care,
Central Co-op Funeral Plans
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.