Without going into massive story I had a massive problem and situation I spoke with guy called Liam an the whole thing was sorted within couple of hours, great communication and even better outcome th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Worst insurance company on the, your calls never get answered, you get sent to so many different call handlers, no customer service I currently have a claim with them for 2 years running no reply as y... Toon meer
Bedrijf heeft geantwoord
“I just wanted to leave a quick review to say how helpful Melanie has been throughout everything. She has been such a good assistant over the phone — always polite, clear, patient, and really took t... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service used to be very hard to answer call but now it’s still in a straightaway no waiting them improve a lot
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968. We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance. We’d love to hear from you! Your reviews help us grow and improve, so please share your experience. If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution. Your satisfaction means everything to us!
Contactgegevens
100 Kings Rd, CM14 4EA, Brentwood, Verenigd Koninkrijk
- cginsurance.com
3,9
Goed
322 reviews
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Good team very attentive and efficient…
Good team very attentive and efficient unfortunately on this occasion the quote was not competitive
6 december 2025
Antwoord van Clegg Gifford
Hi Richard,
We appreciate your feedback and are glad our team was attentive and efficient. We're sorry our quote wasn't competitive this time, and we value your business.
Antwoord van Clegg Gifford
Hi,
We appreciate you taking the time to share your positive experience with us. We are glad our team was helpful and knowledgeable.
Been with them for three decades always…
Been with them for three decades always great customer service great price never had any problems
5 december 2025
Antwoord van Clegg Gifford
Hi Mazhar,
We're happy to hear that you've consistently experienced great customer service and pricing! We appreciate your long-term trust and feedback.
Telephone communication crap price…
Telephone communication crap price crap service crap
Loyalty crap attitude crap overall shameful
2 november 2025
Antwoord van Clegg Gifford
Hi David,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Antwoord van Clegg Gifford
Hi Irene,
We appreciate your feedback and are glad we could help. We continue to review our insurer panel to obtain competitive terms and pricing.
Bad bad company
Wanted to hold my money when I cancelled down my insurance after finding out they was ripping me off and making it really hard for me to run my business. Wasn’t until I got legal involved they gave me my money and NCB back.
4 december 2025
Antwoord van Clegg Gifford
Hi Andrew,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Antwoord van Clegg Gifford
Hi Dr Mario,
We're happy to hear that our service met your needs effectively. Thank you for your positive feedback; we appreciate it a lot.
The problem with Guernsey is no one…
The problem with Guernsey is no one answers the 'phone; the only way is to go to the office.
At the office , everyone is very efficient and charming.
Life is too short to think this is normal.
IT ISN'T
regards Alan Dearman
1 januari 2025
Antwoord van Clegg Gifford
Hi,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
I live across the road from you
I live across the road from you, so ideal and always helpful
5 november 2025
Antwoord van Clegg Gifford
Hi Joan,
We appreciate you taking the time to share your kind words. We are so happy to hear that we could be helpful and convenient for you.
Good customer support
26 oktober 2025
Antwoord van Clegg Gifford
Hi Ashraful,
Thank you for your fantastic review! We’re thrilled you had a good experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Antwoord van Clegg Gifford
Hi Onkar,
We appreciate you taking the time to share your positive experience. We are happy to hear our customer service was helpful for you.
Always very helpful and eager to please.
5 december 2025
Antwoord van Clegg Gifford
Hi Paul,
We appreciate you taking the time to share your positive experience. We are happy to hear that we were helpful to you.
Good but too much hard work getting…
Good but too much hard work getting through on the phone
24 oktober 2025
Antwoord van Clegg Gifford
Hi William,
We appreciate your feedback and are happy you had a good experience. We're sorry our phone support was difficult and will work to improve it.
Excellent customer service
Direct debit details were incorrect however they contacted me and set it all up again no issues at all
1 december 2025
Antwoord van Clegg Gifford
Hi Uzair,
We're happy to hear that we could resolve the direct debit issue. Thank you for taking the time to leave us such positive feedback!
I like to thank the company and its…
I like to thank the company and its colleagues for helping me and keeping me insured very good customer service excellent communication skills
Got everything sorted within the 1 phone call
12 november 2025
Antwoord van Clegg Gifford
Hi Mohammed,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Clegg Gifford review.
I have used Clegg Gifford for a few years now and they have always been very helpful and very accommodating no matter what questions or issues I've had. Nothing is ever a problem . I would highly recommend.
1 december 2025
Antwoord van Clegg Gifford
Hi John,
We appreciate your kind words and are so glad to hear that you've consistently found our team helpful and accommodating. It's great to know that we've been able to provide solutions effectively. Thank you for recommending us!
Good service staff friendly and helpful
27 november 2025
Antwoord van Clegg Gifford
Hi Susan,
We are happy to hear that our staff provided friendly and helpful service! We appreciate your positive feedback.
I have had a lot of different insurance…
I have had a lot of different insurance throughout the years and I have never had an insurance like this five star very easy to use and very helpful people when you called them on the phone would highly recommend them
5 december 2025
Antwoord van Clegg Gifford
Hi Joseph,
We're happy to hear that your experience with our insurance was easy and helpful. We appreciate you highlighting our team's support and your recommendation. Thank you for your positive feedback!
Always found them very helpful and…
Always found them very helpful and knowledgeable, and if you’re not sure about something in the policy there more than willing to discuss and resolve your concerns.
31 oktober 2025
Antwoord van Clegg Gifford
Hi Ralph,
We're happy to hear that our team has been helpful and knowledgeable. It's great to know we could address your concerns and provide clarity about the policy. Thanks for your positive feedback!
Being very helpful and consederat
5 december 2025
Antwoord van Clegg Gifford
Hi Danny & Azad,
We appreciate you taking the time to share your positive experience; we are so happy to hear that we were helpful and considerate.
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