Clegg Gifford  Reviews 

322
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Without going into massive story I had a massive problem and situation I spoke with guy called Liam an the whole thing was sorted within couple of hours, great communication and even better outcome th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Worst insurance company on the, your calls never get answered, you get sent to so many different call handlers, no customer service I currently have a claim with them for 2 years running no reply as y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

“I just wanted to leave a quick review to say how helpful Melanie has been throughout everything. She has been such a good assistant over the phone — always polite, clear, patient, and really took t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service used to be very hard to answer call but now it’s still in a straightaway no waiting them improve a lot

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968. We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance. We’d love to hear from you! Your reviews help us grow and improve, so please share your experience. If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution. Your satisfaction means everything to us!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

322 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(322)

131 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, quick and concise
Many thanks to Rob and Josh

1 december 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Stephen,
We're happy to hear that our team provided helpful and quick assistance. We appreciate your positive feedback and thank you for your time.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service. We have been using them for years and always had brilliant service from them. Especially our contact Paul.
Cannot recommend them enough.

28 november 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi,
We appreciate your long-term custom and are so glad you've consistently received amazing service from our team. It's great to hear that our contact has been especially helpful. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

Car Insurance

Excellent service, have used this company for the past 9 years, they couldn’t be more helpful, Very professional and trustworthy company.

6 januari 2025
Review zonder uitnodiging
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Antwoord van Clegg Gifford

Hi Michael,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!

Beoordeeld met 1 van de 5 sterren

Very bad service will take my bussiness…

Very bad service will take my bussiness else where

3 november 2025
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Antwoord van Clegg Gifford

Hi,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.

Beoordeeld met 1 van de 5 sterren

dodgy company

dodgy company. We have insuracenc with these company and cannot add to MID as says have to change to V5 to company director name to add in MID and how I suppose to add V5 to director name for all 100 cars?. The DVLA clearly says, it suppose to be in trade until sell to customer. paid 5k per year for insurace and no service what paid for. Taking them to FCA for further

16 november 2025
Review zonder uitnodiging
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Ajish,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com, quoting your policy reference so we can address the issue and find a solution for you. We value your feedback and aim to improve.

Beoordeeld met 1 van de 5 sterren

Luxus

The vehicle, a Luxus 300H was damaged in the possession of your insured IPARK Ltd at a location known as Best Western Skylane Hotel 34 Bonehurst Road Horley Surrey RH6 9QF. We were in contract with IPARK LTD to provide meet and greet services ( Contract SPD-1-601277) collecting and returning the car to Gatwick North terminal. We understand the policy number is P-MTP00328239/18 with Tradex, CG insurance acting as broker. The car was returned damaged and apparently uninsured in their possession, why is CG not taking responsibility, or assisting in recovery of the costs to return home and repair car. These 2 companies should be reviewed and struck off by trading standards.

21 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

You'll be better going elsewhere

Been with them for the last 2 years and had no issues but came time to renew the policy and they quoted £1,500 more than the previous year. Awful to even get in touch with as I was waiting on the phone for over 30 mins to even speak to someone. Sent my business elsewhere

28 oktober 2025
Review zonder uitnodiging
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Denis,
We appreciate your feedback and regret your renewal quote was so high. We are also sorry about the long wait time you experienced. We'll review this to improve our service.

Beoordeeld met 5 van de 5 sterren

Very quick and easy Rob Howard is a…

Very quick and easy Rob Howard is a gentleman to work with an absolute pleasure to be with the company thank you very much for your hard work. Look forward to many years of insurance with you.

17 september 2025
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Antwoord van Clegg Gifford

Hi Frederick,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!

Beoordeeld met 4 van de 5 sterren

Always helpful

Always helpful

6 oktober 2025
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Antwoord van Clegg Gifford

Hi Ross,
Thanks for the positive review! We’re glad you’re happy with the service and appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Been with this company over 6 years and…

Been with this company over 6 years and they are the best in every way

5 september 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Lloyd,
We appreciate your long-term loyalty! We are happy to hear that your experience with us has been consistently positive over the past six years.

Beoordeeld met 5 van de 5 sterren

I am very grateful for this great…

I am very grateful for this great Company , they always ready for help and support. Definitely recommend for everyone , especially small car trader. Keep it up . Great staff

11 oktober 2025
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Antwoord van Clegg Gifford

Hi Gulzar,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Renewals made easy.

I didn’t have to remember when my insurances were due for renewal, I received emails well in advance so that took a load off me.

25 september 2025
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Antwoord van Clegg Gifford

Hi Graham,
We're happy to hear that our renewal reminders were helpful. Thank you for your positive feedback; we appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

22 augustus 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi David,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

I've been dealing with Clegg Gifford …

I've been dealing with Clegg Gifford for about 5 years after a recommendation..
They have always been most helpful and quick to reply with any questions I have ..
Easy to make changes online to.
Highly recommended 👌

28 juli 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi David,
We appreciate your long-term business and are so glad to hear that you've consistently found our team helpful and responsive. Thank you for the recommendation!

Beoordeeld met 1 van de 5 sterren

So hard to get through on the phone.

So hard to get through on the phone.
Waiting times over an hour.

A few times phone call dropped, around 43 minutes of waiting.

Staff are unhelpful after policy has been taken out.

8 oktober 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Carl,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com, so we can address the issue and find a solution for you. We value your feedback and aim to improve.

Beoordeeld met 5 van de 5 sterren

Everything was polite professional and…

Everything was polite professional and great people to deal with

26 september 2025
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Antwoord van Clegg Gifford

Hi Billy,
We're happy to hear that you had a positive experience with our team. We appreciate you taking the time to share your feedback with us!

Beoordeeld met 4 van de 5 sterren

Great service very helpful

Great service very helpful

11 oktober 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Gav,
We appreciate your kind words and we are so glad that our team could be helpful to you!

Beoordeeld met 5 van de 5 sterren

been with this company years they…

been with this company years they are so helpful would reccomend to anyone wouldnt fault them in any way A+++++

10 oktober 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Ian,
We appreciate your long-term loyalty and are so glad to hear that our team has been helpful to you. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Four Years of Outstanding Service from Clegg Gifford

I’ve been with Clegg Gifford for over 4 years now, and I can honestly say they’ve been absolutely fantastic from day one. Their customer service is always friendly, professional, and efficient — every time I’ve called, my queries have been handled quickly and with great care.

The policy benefits have always suited my needs perfectly, and the renewal process each year is smooth and stress-free. It’s clear that they truly value their customers and take pride in providing reliable, top-quality service.

I’m really pleased with how they’ve looked after me over the years, and I would 100% recommend Clegg Gifford to anyone looking for trustworthy and dependable insurance. A great company that genuinely delivers on its promises!📶

3 oktober 2025
Logo Clegg Gifford

Antwoord van Clegg Gifford

Hi Shahzad,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!

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