Extremely helpful and polite . Went out of their way to ensure a smooth transition from my previous provider and set me up to a phone which has more qualities than my current iphone 16+. Very happy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From the first call, staff polite and everything was well explained. Transfering to my new SIM happened on time without any issues. Follow up customer service call to see that everything was Okay... Toon meer
Bedrijf heeft geantwoord
Absolutely brilliant this company, ive had numerous issues with providers in the past and moved to these via Uswitch, like everything else with IT you hit challenges, Neil at Chadwell totally got me... Toon meer
Bedrijf heeft geantwoord
Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Contactgegevens
The Stalls Shifnal Manor, TF119PB, Shifnal, Verenigd Koninkrijk
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Uitstekend
294 reviews
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Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Very helpful and efficient service
5 star customer service. Ashleigh was extremely polite and helpful. Highly recommend.
13 juni 2025
Antwoord van Chadwell Telecom
Hi Nadia,
Thanks for the recommendations, don't forget we also offer a refer a friend scheme too!!!
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Setting up new mobile phone with new provider
I recently had the pleasure of receiving support from Ashleigh while setting up my new phone with a new mobile provider, and I couldn’t be more impressed with the experience. From the moment we started, Ashleigh was friendly, patient, and extremely knowledgeable. She guided me through every step of the setup process, answering all my questions clearly and making what could have been a frustrating transition feel smooth and stress-free.
What really stood out was her attention to detail and willingness to make sure everything was working perfectly before we finished. It's rare to come across someone who is both technically skilled and genuinely kind — Ashleigh was both.
Thanks again, Ashleigh, for your outstanding support. You made a potentially overwhelming task easy.
13 juni 2025
Antwoord van Chadwell Telecom
Hi Wayne,
We are pleased to hear that you were happy with the set up of your account with us.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Stuart @ Chadwell
Antwoord van Chadwell Telecom
Hi Manfred,
Thank you for taking the time to leave a review, its great to know you are happy with our services.
At Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Ashleigh was Brilliant
Ashleigh was very patient and very Helpful, she talked me through the whole experience with detailed facts and reasons for doing it this way or that way and resolved the problem, so I can now use my phone anywhere without any hassle.
11 juni 2025
Antwoord van Chadwell Telecom
HI Tony,
Thank you for a great review.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Really helpful and friendly service
Really helpful and friendly service. I got help quickly and my problem was sorted within mins.
9 juni 2025
Antwoord van Chadwell Telecom
Hi Rachel,
Thanks for the review, it was nice to speak to you and I am really glad I could sort you technical issue out quickly!
It is great to hear that you are satisfied with serviced provided!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Very helpful and friendly customer services
5 juni 2025
Antwoord van Chadwell Telecom
Good Morning Susan,
Thank you for the review, its great to know that you are happy with our customer service and support, feel free to call or email anytime.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Absolute pleasure to deal with!
I highly recommend Chadwell for your business mobile requirements. Their prices were very competitive and service was fantastic. I had a small issue with connection on the day my phone was due to port across and they fixed it quickly and promptly. Alys and Ashleigh were a pleasure to deal with and I will definitely use them again.
23 mei 2025
Antwoord van Chadwell Telecom
Hi Louise,
Thank you for such a lovely review.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Huge thanks to Kerry & Ashleigh for all…
Huge thanks to Kerry & Ashleigh for all their help in getting me set up with a new phone. The process was quick, smooth, and hassle-free — great service from start to finish!
22 mei 2025
Antwoord van Chadwell Telecom
Hi Dan,
We would like to thank you for your lovely feedback. We honestly appreciate you taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kerry @ Chadwell Telecom
The team at Chadwell were excellent
The team at Chadwell were excellent! Quick to respond and any issues or questions were handled very efficiently.
22 mei 2025
Antwoord van Chadwell Telecom
Hi Jennifer,
Thank you for taking the time to leave a review, its great to know that you are satisfied with our services
At Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
excellent communication fast and…
excellent communication fast and efficient also great deals
21 mei 2025
Antwoord van Chadwell Telecom
Good morning,
We are happy to hear that you have found the experience with Chadwell good so far, we are really happy to know you have found that our service and support meets your requirements please feel free to get in touch anytime throughout your contract with us for help and advice.
If you need any further assistance please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Antwoord van Chadwell Telecom
Hi Clerk,
Thank you for taking the time to leave a review.
We are proud of our customer service levels and work hard at maintaining the best service we can.
If you need anything else, or have any questions, you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Alys @ Chadwell
Really went the extra miles thank you…
Really went the extra miles thank you so much for what you did for us.
20 mei 2025
Antwoord van Chadwell Telecom
Hi Stephen,
Thank you for your comments. You are very welcome !!
Please recommend Chadwell, as we offer a refer-a-friend scheme too!
Please don't hesitate to get in touch for any help You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Always come back to me so quickly and…
Always come back to me so quickly and sort any queries. A pleasure to work with.
15 mei 2025
Antwoord van Chadwell Telecom
Good morning Claire,
Thanks for taking the time to leave a review.
We work hard to offer the best customer service, it is great to hear your feedback confirming this!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Really good service
Really good service, found me a good business deal and dealt quickly with any questions or enquiries
14 mei 2025
Antwoord van Chadwell Telecom
Good afternoon,
Thank you for the review, its great to know that you are satisfied with our services and support.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Great staff at Chadwell
The staff at Chadwell have been really responsive and helpful. I feel that the service is personal and tailored to my needs. My phone service is good and I’m happy with the price.
Only thing preventing it from 5 stars was the plan.com platform which is a bit clunky and took me a while to log in.
9 mei 2025
Antwoord van Chadwell Telecom
Hi Darren,
Thank you for taking the time to leave a review. I know you had a few issues with logging into the MYPLAN portal, I was glad I could help and get the issue resolved for you as quickly as I could.
Please feel free to call or email us anytime, as we are always available to help with any technical advice and offer support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Fantastic communication and help solve…
Fantastic communication and help solve my problem with ease, very grateful.
7 mei 2025
Antwoord van Chadwell Telecom
Hi Ben,
We are pleased to hear that your technical issue was dealt with quickly and efficiently.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Stuart @ Chadwell
They were very professional in moving…
They were very professional in moving all my business lines into one account.
2 mei 2025
Antwoord van Chadwell Telecom
Good morning Elizabeth,
Thanks for our review, we are glad to hear that you are happy.
Please feel free to call or email us anytime, as we are always available for technical advice and support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Problem resolved
We had some network problems witch Ashleigh and Alys sorted with a helpful and pleasant attitude.
2 mei 2025
Antwoord van Chadwell Telecom
Hi John,
A huge thank you for taking the time to leave a review.
I'm sorry about the Network Issues.. You were very patient and enabled us to sort the issues out quickly and efficiently.
We are super proud of our customer service and try to do everything we possibly can to fix them as quickly as possible.
If you need anything else, or have any questions, you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Alys @ Chadwell
helpful follow-up
Ashleigh sorted out my first problem. I then emailed a follow-up question, which was then answered very quickly, and I am all set. Thanks
23 april 2025
Antwoord van Chadwell Telecom
Good afternoon,
Thank you for the review, its great to know that you are satisfied with our services
I am so glad I was able to assist in fixing the problem, with Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Outstanding. x.
The guys were extremely helpful and went beyond the extra mile to accommodate the unusual conditions of my contracts. Ashleigh was especially outstanding with her knowledge and patience. Thank you x.
24 april 2025
Antwoord van Chadwell Telecom
Hi Vince,
It is fantastic to hear you had a seamless experience, thank you for your comment about Chadwell going the extra mile, we truly work very hard to try and make the transfer as smooth as possible for all of our customers, not just at the start of your contract, but throughout.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Alys @ Chadwell
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