Checkbook IO is allowing someone to fraudulently connect to my bank account and said they won't be able to help me until I know the scammers email address.... The fraudster didn't share that informati... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The Checkbook Team offer industry leading customer support. They get to the bottom of any issue quickly and always resolve within that business day. They are easy to reach using their Chat Support Lin... Toon meer
Bedrijf heeft geantwoord
Cannot reach customer service. No answers to chat; every time I've phoned, I get voicemail. Also, after they receive $$ from my employer, they hold it for several days before passing to me. Not... Toon meer
Bedrijf heeft geantwoord
Just incredible customer service! It's so rare to find a tech company these days where you're dealing with real people, based in the United States that actually care about their customers. I ended up... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Checkbook’s all-in-one push payments platform offers everything you need to disburse payments at scale. No hassle. No percentages. No hidden fees.
Contactgegevens
Verenigde Staten
- checkbook.io
3,2
Gemiddeld
194 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bianca was SUPER NICE and VERY HELPFUL!
GREAT communication! Bianca was SUPER NICE and VERY helpful! She always answered my questions very quickly! Couldn't have asked for better people to work with! Thanks SO MUCH to everyone! Shawn.
27 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Shawn,
My name is Eden and I'm a member of the Support team. Thank you for the awesome review. We're so happy that you were assisted quickly and all was resolved.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Ronan was very patient and helpful
Ronan was very patient and helpful. He quickly resolved the issue.
27 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Poppy,
My name is Eden and I'm a member of the Support team. Thank you for the awesome review. We're so happy that you were assisted quickly and all was resolved.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Quick reply
When I emailed them they got back to me quickly with a reply to my question which was nice. I didn’t have to wait for days and days to find out what was going on.
23 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Judi,
My name is Eden and I'm a member of the Support team. Thank you for the awesome review. It's always great to hear that our team solved the issues quickly and efficiently.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Amazing Company
Amazing Company, Frank has been ultra-helpful and i recommend 1,000%
20 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Mark,
My name is Eden and I'm a member of the Support team. Thank you for the awesome review. It's always great to hear that our team solved the issues quickly and efficiently.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
I was able to connect with a real…
I was able to connect with a real person, and they were very helpful and followed up. Thank you for all your help!
20 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Laura,
My name is Eden and I'm a member of the Support team. Thank you for the great review. We are happy that everything was resolved quickly and efficiently.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Voiding Checks
I have asked for support voiding checks that we had to stop-pay twice in the last couple of weeks. Both times, I received quick replies and the void was taken care of within 2 business days.
14 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Katy,
My name is Eden and I'm a member of the Support team. Thank you for the great review. We are happy that everything was resolved quickly and efficiently.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Candy is so knowledgeable and friendly
Candy is so knowledgeable and friendly. She always ensures that we are taken care of.
14 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Angel,
My name is Eden and I'm a member of the Support team. Thank you for the awesome review. We are happy that you were assisted in a friendly way and the issue got resolved quickly.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Fast, Friendly Service
Quick to get back to me regarding my America PAC Petition check after I accidentally keyed an incorrect checking account.
14 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi there,
My name is Eden and I'm a member of the Support team. Thank you for the awesome review. We are happy that you were assisted quickly and the issue was resolved.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
They told me my check was deposited…
They told me my check was deposited into my bank I don’t see it anywhere and when I tried to contact them they never responded I am thinking this is a scam
1 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Dawn,
Thank you for your feedback. I see that you reached out to our Support team today and one of the team members has answered and requested more information. Unfortunately, we didn't hear back.
In regards to your payment, you selected the MAILED check option on 5/8/25, so your funds will not appear on your bank account. Your check was mailed out 5/8/25 and you will receive it within 10 days to the physical address you have provided.
If you have any other questions on your payment, please email us at support@checkbook.io.
Best regards,
Eden.
They responded quickly,and helped me…
They responded quickly,and helped me with some issues
8 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Jeff,
My name is Eden and I'm a member of the Support team. Thank you for the great review. We are happy that everything was resolved quickly and efficiently.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
I had friends that received some money…
I had friends that received some money from a petition through the email, I looked and had no such email so I went to the checkbook website and logged into my account and there were 3 checks that were not sent, I got a hold of support and within an hour all three checks were in my email, Thanks to Hannah she got me what I was after
8 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi there,
My name is Eden and I'm a member of the Support team. Thank you for the great review. We are happy that you got the payment notification emails and you were able to get your funds quickly.
If you have any other questions, please feel free to contact us at support@checkbook.io.
Best regards,
Eden.
Had my account suspended for no reason
Had my account suspended for no reason. The requested information to enable my account was too intrusive for my comfort is this time of scams. All I want is my 2 $100 checks from the Elon Musk PAC. I don’t understand why they won’t just mail me the checks. This is my first experience with checkbook.io, and will definitely be my last.
21 april 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Scott,
My name is Eden and I'm a member of the Customer Support team. We regularly review accounts and this process is done for yours and Checkbook's protection. We reviewed your account and have already reenabled it.
Please check your email notification about your payments and follow the steps to receive your funds.
If you have any other questions, contact us at support@checkbook.io.
Best regards,
Eden.
Pristine exchange
Roanne was quick to reply, and she helped me get the email I needed to receive my payment! Thanks 😊
5 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Gonzalo,
My name is Eden and I'm a member of the Customer Support team. Thank you for the great review. We are very happy that your question was answered quickly and the issue was resolved.
If you have any other questions, please feel free to reach out again to support@checkbook.io.
Best regards,
Eden.
I had an issue downloading and it was…
I had an issue downloading and it was resolved immediately. Thanks!
2 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Michelle,
My name is Eden and I'm a member of the Customer Support team. Thank you for the great review. We are very happy that your question was answered quickly and the issue was resolved.
If you have any other questions, please feel free to reach out again to support@checkbook.io.
Best regards,
Eden.
They finally gave us the information we…
They finally gave us the information we were asking for but it took lots of attempts and being insistent with them via email. It's really unfortunate that they have no support phone number. Just email.
2 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Heather,
My name is Eden and I'm a member of the Customer Support team. Thank you for your feedback. We will definitely ensure that our support team improves continuously.
If you have any other questions, please feel free to reach out again to support@checkbook.io.
Best regards,
Eden.
Had a problem and they were quick to…
Had a problem and they were quick to respond. Had it taken care of in 10 minutes.
1 mei 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi AJ
My name is Eden and I'm a member of the Customer Support team. Thank you for the great review. We are very happy that your question was answered quickly and the issue was resolved.
If you have any other questions, please feel free to reach out again to support@checkbook.io.
Best regards,
Eden.
I had several checks coming and hadn't…
I had several checks coming and hadn't gotten any kind of notifications. My wife and son said they had each gotten their notification so I emailed support. Giovanni is the person assigned to my claim. I figured it would take weeks to get a response. I sent the email on a Friday and got a response the following Monday. I don't know what he did but by the time I was done reading his email I had 3 new emails notifying me to select the payment option. That's fast. I'm looking forward to getting the rest any time now. I'm very satisfied.
25 april 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Kevin,
My name is Eden and I'm a member of the Customer Support team. Thank you for the great review. We are very happy that your question was answered quickly and the issue was resolved.
If you have any other questions, please feel free to reach out again to support@checkbook.io.
Best regards,
Eden.
They keep your money for ever
They keep your money for ever. They say 3 business days. That's a joke. You will be lucky you will ever get paid. Do not use!!!!! Do not use!!!!
22 april 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Sheila,
My name is Eden and I'm a member of the Customer Support team. Thank you for your feedback.
We have received your ticket on 4/22/25 inquiring us about 2 payments that were issued to you on 4/22/25. The sender offered 2 deposit options for both of these payments: Print and Deposit, or Online Deposit. You have selected Online Deposit in both cases.
Online Deposits take 5 BUSINESS DAYS. The payments started processing on 4/23/25, which was a Wednesday. Both payments were deposited to your bank account on 4/28/25, and have been credited by your bank on 4/29/25, exactly as it was expected. Depending on your financial institute, the funds could be visible today or tomorrow. This date was also displayed to you when you filled out your bank account information as per the screenshot you have sent to our support team.
If you wish to have a faster deposit option, please select Print and Deposit in your future payments and deposit the printed check at your earliest convenience.
Let us know if you have any other questions on how Online Deposits work and their timing.
Best regards,
Eden.
Great service!
I’m very happy with the response from Ronan on my issue. He was prompt and took care of the issue. I am very happy with the service provided by checkbook.
Sig…
17 april 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Sigmund,
My name is Eden and I'm a member of the Customer Support team. Thank you for the great review. We're very happy that we were able to resolve your issue quickly.
If you have any other questions, please reach out to us at support@checkbook.io.
Best regards,
Eden.
Robert Lim and the team were fast and I…
Robert Lim and the team were fast and I mean fast with responding to my issue and it was resolved immediately...
22 april 2025
Review zonder uitnodiging
Antwoord van Checkbook
Hi Pamela,
My name is Eden and I'm a member of the Customer Support team. Thank you for the great review. We are happy that your issue was resolved quickly.
If you have any other questions we can assist you with, please contact us at support@checkbook.io.
Kind regards,
Eden.
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