Cheffins Property Reviews 71

What makes the 5 star rating is the people / person at Cheffins , Ellie Hinchley , great person and a pleasure to deal with and this lady is a great asset to Cheffins !!

BRAVO Ellie and Cheffins !!

My wife and I initially chose Cheffins from our list of three agents, because one did not bother to contact us, the other one pestered us with mail and texts. Cheffins were focussed on help and their support where it was essential. 2025 seemed to be a difficult market and we needed all the help they could give. A sale was achieved, it took a year and support of many Cheffins people in our case, we are happy to say we would certainly choose them again.

What a whirlwind of a process.

Firstly, massive thank you to the team at Cheffins for helping see us through to completion for our sale and also liaising with our purchase estate agents on our behalf.

At one point during this process I called Leila to tell her we were pulling out of both the sale and the purchase. Both. At the same time. She absorbed this information like a professional, reassured me everything would work out, and somehow she was right.

The sale itself was genuinely fraught. I think I've managed to gain at least 3 extra grey hairs BUT Leila was a steady, unflappable presence throughout. As was everyone at Cheffins: Holly, Steve, and Charlotte all deserve a special mention. Professional, approachable and somehow always available when you're spiralling at an inconvenient hour. Also their photographer was brilliant so special mention to her too. She did an incredible job with the pictures for our home.

Would we move house again? Absolutely not. We are never doing this to ourselves again. But if some terrible lapse in judgement led us back to the market, we'd go straight back to Cheffins and we'd recommend them to anyone without hesitation.

Everyone in the team was professional, helpful, organised and good at communicating with us. We received great advice and they managed to sell a house that wasn’t an easy one to sell. Thank you, Ellen and Oliver

Best Estate agent specially Rhia very professional
Thank you all

Max Cutsforth handled the sale of a property in the Castle Camps area for us. It wasn't straightforward - I was managing things remotely from abroad, and we had a buyer fall through partway through the process, which meant going back to market. Max took it all in his stride. He was realistic and honest about pricing from the start, proactive about getting viewings booked, and handled a tricky negotiation with real skill and patience. Communication was excellent - he always kept me in the loop without me having to chase. When things got stuck between solicitors, he stepped in and got things moving again. He genuinely cared about getting the right result, and it showed. I'd recommend Max and Cheffins to anyone selling in the area.

We are very thankful for the support we received from Cheffins. Having moved from Tokyo to Ely, this was our first time renting in the UK, but the process was smooth and well organised.

The team in Ely were very efficient, and special thanks to Annabelle and Jodie for their prompt and helpful responses. We really appreciate your support in helping us start our life in Ely comfortably and with confidence.

I have just rented a property with Cheffins for the first time, from start to finish Ellie was amazing, so helpful, efficient and supportive which made the entire process so smooth and easy. I would definitely recommend them and wouldn't hesitate to use them again in the future.

We are very satisfied with the help from Cheffins regarding the sale of our property, we are Norwegian and not familiar with the laws and regulations in England but it has not been a problem as they have been very understanding and patient. Highly recommended.

I have been with Cheffins for a good few years across multiple properties. They have always been very helpful, friendly and professional, and dealt with any issues quickly.

Cheffins was responsive and helpful during the entire letting process. We are new to the UK and they took the time to answer any additional questions we had.

Sophie, our lettings agent, was incredibly helpful and available during the whole renting process. Our rental process was easy and quick thanks to her.

Excellent service. Very professional, efficient, and great communication from the whole team Cheffins throughout our house sale and purchase.
Special thanks to Josh, Nadia and Caroline.

Good communication
Helpful
Knowledgeable

We had a very positive experience with Cheffins Haverhill and would certainly use again in the future. Caroline was exceptional and very helpful, always providing good service and very responsive with replies.

A little late with our review but a review we must complete on behalf of Cheffins Property Rental Section who with the help of the TEAM under the control of Jo Whitfield made the whole process of obtaining a new tenant stress free thanks to their expertise.
Liaison between Jo, Annabelle and Michaela has been prompt and without question first class.
Well worth the fee they charge.
This is the 2nd time we have used Jo and team and we would not hesitate to use them again in the future.
Regards to all - Terry & Lyn

We have rented with Cheffins for years, they are always professional, friendly and nothing is too much trouble. Helen has always been fantastic and on hand to answer any queries. We would highly recommend them to anyone.

I’ve had a great experience renting a property through Cheffins. Helen and Max have been fantastic — incredibly helpful and professional throughout the whole process.
They’re always quick to respond and resolve any issues, which is something every tenant really appreciates. No question ever goes unanswered, whether by email or phone.
I would definitely recommend them!

Always reliable and efficient.

Great service and a smooth transaction with information updated regularly