Chestertons Reviews 

I have found fantastic responsiveness and great help from Shelbee Kelly, which means a lot to me when Chestertons is managing a property for me while I am overseas. Shelbee is always quick to respond, kind and practical.

Matthew Russell has been my property manager for over a year now and has been extremely diligent and conscientious in handling my affairs. He follows up on enquiries meticulously, even to the point of exploring more cost effective options for work activities. I feel very confident my interests are at the forefront in everything he does. Keep up the good work Chestertons.

I'm with Chestertons since I moved to London and I like their client oriented approach and continiuing support.
Special thanks to Jamie from Islington branch, who helped me to find an amazing apartment and the best landlord ever! And to Orchid Ho for effective and smooth tenency renewal process who eased my nerves.

Sincere appreciation Sharon at Chesterton.
She has consistently provided outstanding service what a pleasure to work with her . She has always been proactive and thoughtful, pushing to ensure that matters are handled professionally and timeously , while carefully balancing both the landlord’s expectations and the needs of the tenant.

Her ability to manage this relationship with professionalism, fairness, and genuine care has made a significant difference to my experience. She is responsive, dependable, and always approaches matters with a solution-oriented mindset.

Because of the consistently excellent outstanding service—particularly from Sharon I am very happy to proceed with the renewal of my tenancy. Chesterton has an absolute gem on their team.

I have had the best of service from Staff a Chestertons: Amanda Goodman and Lavie Kim
Excellent support
They are immensely efficient kind and friendly.
Thank you so much

Excellent support by Hannah Al-Sayyah. Prompt, very friendly and professional.

Excellent experience.
Amanda Goodman has gone above and beyond for us throughout the entire process !

Amanda Goodman was so so helpful in pushing through a complicated tenancy transfer process, appreciate it very much!!

I had excellent service from Loana Serban when I was inquiring about Property Licensing. She was very helpful and found the necessary information I required and where she did not know the answer she was open and honest about that

I’m not one to often write reviews and I’m not even a client of Chestertons, but I own property sharing space with one that’s managed by Stephanie Langton (Senior Property Manager). Stephanie’s unparalleled professionalism, responsiveness, efficiency and, above all, courtesy and understanding have all prompted me to write this review. Not only that, we’re now even thinking of using Chesterton’s property management services if it means having such proficient service! Fully recommend and absolutely appreciate.

A very good range of properties on offer in different parts of London, at reasonable rents.

We were looked after by Wes Mohammed, who was very helpful and friendly, and also responsive and patient. It was a pleasure being shown round the properties by him, and he was full of good ideas as to what might suit us.

Excellent service from Niema as always — renewals and communication are always on time, and any issues are dealt with quickly and efficiently. Prompt responses and a real focus on resolving things properly. Highly recommend working with her.

Sharon Chattalis has been a great help!
I had a sudden change to my personal life and Sharon was a great hand in helping me arrange the place I was in. Quick responses and great knowledge to assist me!

I have had the best of service from staff at Chestertons: Hana Winklerova; Zosia Gray and latterly Lavie Kim.

They are immensely efficient and friendly, well informed and reply to my queries promptly. I am grateful to them for their assistance.

Gordon Ledbetter

After Allan Fuller, despite teething problems with the accounting, help was at hand and everything was resolved. Sarah Doyle has always been extremely friendly and helpful and still adds the personal touch to looking after my property which is especially welcome. I trust this approach to managing property will continue.

We moved to London from another city a few months ago and dealt with Chestertons Battersea during our search. From the outset Chad Green was very professional and an excellent agent.

Moving across cities was definitely daunting, but Chad made the process clear and manageable. He was always available and easy to speak with, patient, and always willing to take the time to explain things properly. He understood what we were looking for, offered straightforward and honest advice, and guided us through each stage without any pressure.

What stood out most was his practical approach and extremely reliable communication. He was proactive, clear in his explanations, and consistently responsive right through to completion. It felt like he genuinely cared about helping us find the right home rather than simply getting a transaction over the line.

Overall, a very positive experience with Chestertons Battersea and especially with Chad. We would confidently recommend him to anyone moving to the area.

Charlotte and her entire St. John’s wood team was fantastic - professional , accessible and courteous throughout

Sarah is always efficient and prompt - I feel I can trust her advice and professional judgement.

Ioana was so incredibly helpful! Thank you for the strong and efficient professional support!

Generally service is pretty reasonable, however I am continually frustrated that Chestertons still don't make a note on their records to copy myself and my father into all communications, whichever new staff members are either emailing me or my father separately, surely this is not too much to ask