Chestertons Reviews 

3.081
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Christie has been super helping us gets bits sorted with the house, quick responses and works carried out really quickly, thanks for your help and great comms christie!

Beoordeeld met 5 van de 5 sterren

Chestertons have been managing my property in SE8 for a couple of years and I am extremely happy with their management service. My property manager Ann Dickson is amazing. She is professional, very ef... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Chesterton’s bought out Featherstone Leigh who sourced our tenants for us and who were great. However….For almost a year Chestertons did not forward the correct rent. They denied this at first, of cou... Toon meer

Beoordeeld met 5 van de 5 sterren

I have worked with Chesterton's Covent Garden for over 15 years. Their Lettings Team, as led by Tim Fifield and Emily Scarborough are always excellent. And their new addition to the team, Josh Willou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Chestertons is London's estate agency - at the heart of what we do is our knowledgeable, experienced and enthusiastic team, who work hard on your behalf to make the process of buying, selling, letting or renting a property as easy as possible.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(3.081)

335 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Highly recommend Chestertons, Hampstead

I have several properties that the Chestertons Hampstead branch rent on my behalf, and I couldn’t recommend them highly enough. The entire team is very friendly, helpful, and professional, with particular mention and thank you to Tom Hardy, Ashley Christmas, and Lyle Morgan.

15 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your fantastic review, Christian! We're thrilled to hear about your positive experience with our team. Tom, Ashley, and Lyle will be delighted to know their efforts made an impact. We appreciate your trust in us to manage your properties!

Beoordeeld met 5 van de 5 sterren

Tenant renewal

Davide Frongia has done an excellent job in re-letting our London Flat. We have been with Chestertons for over 10 years now and the service has been excellent.

12 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, David! We're thrilled to hear about your positive experience with Davide and our team. Your loyalty over the past decade means a lot to us. We look forward to continuing to provide you with excellent service in the future!

Beoordeeld met 5 van de 5 sterren

Very responsive

Property management have been responsive when issues arose and went above and beyond to deal with it. Very impressed.

13 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your fantastic feedback, Alex! We're thrilled to hear that our property management team exceeded your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to continuing to support you!

Beoordeeld met 5 van de 5 sterren

A pleasure to deal with Olympia as…

A pleasure to deal with Olympia as property manager and the rest of the staff during the rental duration of my property...

13 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with Olympia and our team. Providing excellent service is our priority, and it’s wonderful to know we met your expectations. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Jasmine is an amazing property manager

Jasmine is an amazing property manager, always super helpful and reliable

12 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your kind words, Ugochukwu! We're thrilled to hear that Jasmine provided you with exceptional service. Our team strives to make every experience smooth and enjoyable. Your feedback means a lot to us!

Beoordeeld met 5 van de 5 sterren

Kensington Landlord

Chestertons is certainly the leading estate agent in South Kensington, and streets ahead of the competition.
The charming and energetic Tom Hewitt leads a dedicated, friendly and hard working team. Ajay Patel stands out for his expertise and helpfulness.

22 januari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Tom and Ajay. Our team is dedicated to providing top-notch service, and your feedback truly motivates us to keep up the great work!

Beoordeeld met 5 van de 5 sterren

Ioana was extremely helpful and…

Ioana was extremely helpful and supportive with our requests

10 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, Harry! We're thrilled to hear that Ioana provided you with exceptional support. Our team strives to make every interaction positive, and your feedback really motivates us to keep up the great work!

Beoordeeld met 5 van de 5 sterren

easy coop profession and fun

11 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your fantastic review, Te! We’re thrilled to hear you had a great experience with our team. Making the process easy and enjoyable is our goal. Looking forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Thanks Elie Kerl

I am really enjoying living at Virtues Property in Canary Wharf, and I want to thank Elie Kerl for his invaluable support in leasing this unit...

15 november 2025
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, Ahmad, for your fantastic review! We're thrilled to hear you're enjoying your new home at Virtues. Elie is indeed a valuable team member, and we appreciate your recognition of his support. Enjoy your new space!

Beoordeeld met 4 van de 5 sterren

Tenants side review

We as the tenants have been liaising with Chestertons as our agents. In Particular Amanda Goodman who has handled our tenancy swap process. Amanda has always been kind and helpful and strived to ensure both our needs and the landlords’ are met. Whenever we have called her she has been friendly and assisted us well. The reason for 4 stars instead of 5 is for Chestertons on a whole as there have often been times where things have moved quite slowly. However, this is to be expected as the agency deals with a lot of different properties.

10 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your feedback, Lara! We're glad to hear Amanda has been helpful and attentive during your tenancy swap. We appreciate your understanding regarding the pace of our services, as we strive to balance many properties. Your insights are invaluable for our continued improvement.

Beoordeeld met 5 van de 5 sterren

Ronan + Alhad - 5 stars*****

Although I did not find a property through Chestertons, Ronan and Alhad were wonderful to deal with. They communicated clearly and consistently, they were open and honest and I did not feel like I was being talked into anything that was not right for me. I would highly recommend this branch and Ronan and Alhad specifically. Thank you both.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your kind words, Arabella! We're thrilled to hear that Ronan and Alhad provided you with excellent service. Your recommendation means a lot to us, and we appreciate your feedback. If you ever need assistance in the future, we're here to help!

Beoordeeld met 3 van de 5 sterren

I want to highlight the support I…

I want to highlight the support I received from Ryan at Chestertons Islington.

I had a fairly drawn out issue at my rental property involving the washing machine and associated works, and it became stressful and disruptive over time. Ryan stayed professional throughout, kept communication clear, and did what he could to keep things moving, including liaising with an overseas landlord and making sure the situation was handled properly.

Most importantly, Ryan ultimately helped get everything resolved in an amicable way and brought it to a clean conclusion. I appreciate his persistence and the way he handled it, especially given the complexity and the time pressures around my move.

Thank you Ryan.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for sharing your experience, Kam. We're glad to hear that Ryan provided you with the support you needed during a challenging time. Your feedback is valuable to us, and we’ll continue to strive for excellence in our service. We appreciate your recognition of Ryan's efforts!

Beoordeeld met 5 van de 5 sterren

Chestertons Property Management

I have been using Chestertons for over ten years and have always found them extremely efficient. They consistently find excellent tenants, and the management of my flat has been smooth and well organised throughout.

Olympia in particular goes above and beyond in managing any issues that arise. Her communication is excellent, she is highly resourceful, and it is always reassuring to know things are being handled so professionally. I really appreciate her hard work and support.

8 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, Victoria, for your fantastic review! We’re thrilled to hear about your positive experiences over the years. Olympia truly exemplifies our commitment to exceptional service, and we appreciate your recognition of her hard work. Looking forward to continuing to support you!

Beoordeeld met 5 van de 5 sterren

highly recommend

We found suitable accommodation through Chestertons. During our stay, some issues arose with the property, but they promptly communicated with the landlord and resolved the problems swiftly. Interacting with them was a pleasant and efficient experience, with a standardized process that saved us a lot of hassle. Finally, we must thank our account manager Ryan—without Ryan's communication, none of this would have been possible. We highly recommend Chestertons!

2 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your wonderful review, tomato potato! We're thrilled to hear that you had a positive experience with us and that Ryan was able to assist you effectively. Your recommendation means a lot, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience working…

I had a fantastic experience working with Arsida at Chestertons. From the very first viewing, she was professional, welcoming, and incredibly helpful. She went the extra mile to negotiate with the landlord on our behalf, securing a rent reduction and arranging for the removal of old furniture so we could bring our own. She made the referencing and contract process clear and stress-free, always responding promptly to our questions. If you’re looking for an agent who actually listens and delivers, I highly recommend Arsida!

6 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your wonderful feedback, Pavel! We're thrilled to hear about your positive experience with Arsida. Our team strives to provide exceptional service, and it’s fantastic to know that she made the process smooth and enjoyable for you. Your recommendation means a lot to us!

Beoordeeld met 5 van de 5 sterren

Shout Out to Dan!

We had the pleasure of working with Daniel Ofori to find our lovely new home. He was efficient, responsive and kind, and everything you need when looking to uproot your life. Thank you, Dan!

2 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

We’re thrilled to hear about your positive experience with Daniel! It’s wonderful to know that his efficiency and kindness made your home search enjoyable. Welcome to your new home, and thank you for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

Courteous and timely

Communications are courteous and timely. I feel that this is a well-oiled machine that can deal with any unexpected problems that come up, such as difficult tenants. I am about to starting using their management service following just letting in the last few years.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, Mark! We’re thrilled to hear you had a positive experience with our team. We pride ourselves on our communication and ability to handle challenges efficiently. We're excited to support you further with our management service!

Beoordeeld met 5 van de 5 sterren

Shelbee has always been so helpful in…

Shelbee has always been so helpful in dealing with any issues. She is professional and kind and easy to talk with when seeking advice. Thank you Shelbee for all your help.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, Ms. Debbie D Antonio, for your wonderful feedback! We're thrilled to hear that Shelbee has made such a positive impact. Our team strives to provide excellent service, and it’s great to know that you felt supported. We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

After 10 years of letting my flat…

After 10 years of letting my flat through Chestertons I have recently transferred to Chestertons managed service. Colette at Chestertons Islington has been my first contact under this service and I am impressed at her straight forward communication and reassurance that I am in capable hands.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you for your wonderful feedback, Tracy! We're thrilled to hear that Colette has made a positive impact with her straightforward communication. Your trust in our managed service means a lot to us, and we’re here to ensure you feel supported every step of the way.

Beoordeeld met 5 van de 5 sterren

Good job!

Chestertons has managed the property for many years, and to a large extent that takes some weight off my shoulders, so in my situation it's definitely worthwhile. They've done a good job, although it's not completely stress-free. If only!

5 februari 2026
Review zonder uitnodiging
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Antwoord van Chestertons

Thank you, M! We're glad to hear that our team has been able to ease some of your property management stress. We strive to provide the best service possible and appreciate your feedback. If there's anything specific we can improve, please let us know!

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