We have been customers for many years and have always found Chubb to be approachable and efficient. A big plus is that there is always someone on the end of the telephone to answer queries. Appointmen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Expertise and continuity. We have had the same engineer attend our premises for many years. He is a trusted visitor once a year that keeps our staff team safe and the agency fire safety compliant.... Toon meer
Bedrijf heeft geantwoord
The engineer called me back less than 5 minutes after I reported I could not activate the alarm of the building where I work, which was a massive relief. And the instructions he gave me were very clea... Toon meer
Bedrijf heeft geantwoord
Phoned regarding a fault message on the system which could only be repaired by a technician. The technician called at our door within 30 minutes! Problem solved in a further 15 minutes. Now that's... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service.
30 juli 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Nicola,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Mark was super helpful as always and…
Mark was super helpful as always and provided a great service.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Jen,
Thank you for your wonderful review for Mark! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer arrived exactly on time
The engineer arrived exactly on time, did his work efficiently and quickly and left. What more could one ask for?
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Professor Nicholas Pickwoad,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very helpful and professional
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Alan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Larry arrived on time
Larry arrived on time, knows the property well and dealt with all issues that we needed to be rectified
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Simon,
We appreciate your kind words for Larry! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Roger,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Jack was very friendly and efficient
4 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Sarah,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Requirement for Chubb engineer pre-kitchen fitting.
No long hold on the phone and a quick and positive resolution to my issue. Phone one day and engineer the next.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Michael,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
understood my reason for phoning at…
understood my reason for phoning at once.
knew that my need was slightly different and managed it
efficiently.
Gave me all the relevant information if i needed to contact them again.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Mr Leslie Lomas,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent service
Really prompt and helpful customer service using phone. The engineer was extremely professional and helpful as always. Thank you.
28 juli 2026
Antwoord van Chubb Fire & Security UK
Dear Charles,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Reliable service
Reliable service, only disappointment the engineer didn’t cover his shoes 😔
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Gail,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the engineer not covering his shoes. Your feedback is valuable to us, and we will use it to improve our processess in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
A very friendly knowledgeable engineer…
A very friendly knowledgeable engineer who gave helpful advice and carried out the maintenance work with the customary efficiency and excellence that we have come to expect from the Chubb workforce om the ground.
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
However I need to query my bill I have…
However I need to query my bill I have just received.
The prompt called time was excellent as was the service engineer who very quickly located the problem…a faulty sensor.
29 juli 2026
Antwoord van Chubb Fire & Security UK
Dear Noel,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
We’re sorry to hear that you have a query regarding your bill. Please send us a copy of the invoice, or let us know the invoice number and the specific charge you would like us to review, and we’ll look into this for you as quickly as possible.
Best wishes,
The Chubb Fire and Security Team
Pleasant and efficient
Although the young man had difficulty finding my house (it has a name but no number), he 'phoned me and I gave him directions so he was there in a few minutes. He was very pleasant and did the checks quickly and efficiently. We talked about stands for the extinguishers but they would be too bulky for the place I keep them.
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Pamela,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer turned up on time and …
Engineer turned up on time and carried out annual service checks and explained everything he had done.
28 juli 2026
Antwoord van Chubb Fire & Security UK
Dear Duncan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly and efficient service from…
Friendly and efficient service from Chubb engineers.
4 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Cecelia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great experience
Arrived on time, did the job efficiently and was polite and respected our home.
4 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Prue,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Brett is always on hand to help
Brett is always on hand to help, excellent service - usually same day. Very good employee!
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Brett,
Thank you for your wonderful review for Brett! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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