We have been customers for many years and have always found Chubb to be approachable and efficient. A big plus is that there is always someone on the end of the telephone to answer queries. Appointmen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Expertise and continuity. We have had the same engineer attend our premises for many years. He is a trusted visitor once a year that keeps our staff team safe and the agency fire safety compliant.... Toon meer
The engineer called me back less than 5 minutes after I reported I could not activate the alarm of the building where I work, which was a massive relief. And the instructions he gave me were very clea... Toon meer
Bedrijf heeft geantwoord
Phoned regarding a fault message on the system which could only be repaired by a technician. The technician called at our door within 30 minutes! Problem solved in a further 15 minutes. Now that's... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
10K reviews
Vraagt klanten om een review
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Antwoord van Chubb Fire & Security UK
Dear Louise,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb attended on time and was…
Chubb attended on time and was courteous throughout the visit. The engineer provided a clear explanation of the work being carried out and ensured I understood everything that was being done. They went above and beyond to meet our service requirements and made sure the job was completed to a high standard. Overall, an excellent level of customer service and professionalism.
30 juli 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback for Jack! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Andrew,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Dave was absolutely brilliant!
Dave was absolutely brilliant, took the time to explain everything to me, answer my questions and even connect me with another Chubb department for a different issue. Very friendly and approachable, great customer service thank you!
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Natalie,
Thank you for your wonderful review for Dave! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very efficient and pleasant
The engineer was very pleasant and helpful, I am disabled and he was very polite. Everything was tested quickly and efficiently. I did ask for details for an update and he set this in motion.
28 juli 2026
Antwoord van Chubb Fire & Security UK
Dear Kathleen,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance with the update, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Frances,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Efficient booking
Efficiently booked a routine visit at a suitable time
5 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Ian,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Professional and polite engineer.He…
Professional and polite engineer.He also leaves his shoes at the door.One of the old school.
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for our engineer! We appreciate your kind words and are thrilled to hear about your positive experience with our team and the seamless service received.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We always receive a great service
We always receive a great service. We have used Chubb for years and can recommend them.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Earle Road Medical Centre,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great Customer Service
Was made simple and easy to book our Security Service and Inspection with great customer service.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Kevin,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
great service from the service engineer
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Nigel,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Simon Allwood the engineer
Simon the engineer is a great guy to deal with, very knowledgeable and helpful.
5 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Tioga Ltd,
Thank you for your wonderful review for Simon! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Gary was very helpful and courteous.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Gillian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service and prompt attention to identified faults
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Adam the engineer always has good…
Adam the engineer always has good communication skills before arriving.
Once on site he knows the layout and how things work here.
Always polite and friendly and tells me what works need carrying out.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for Adam! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service.
30 juli 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Nicola,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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