We have been customers for many years and have always found Chubb to be approachable and efficient. A big plus is that there is always someone on the end of the telephone to answer queries. Appointmen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Expertise and continuity. We have had the same engineer attend our premises for many years. He is a trusted visitor once a year that keeps our staff team safe and the agency fire safety compliant.... Toon meer
The engineer called me back less than 5 minutes after I reported I could not activate the alarm of the building where I work, which was a massive relief. And the instructions he gave me were very clea... Toon meer
Bedrijf heeft geantwoord
Phoned regarding a fault message on the system which could only be repaired by a technician. The technician called at our door within 30 minutes! Problem solved in a further 15 minutes. Now that's... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very polite and friendly
7 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Tracey,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Service carried out by a familiar and…
Service carried out by a familiar and trusted member of your staff who gave my system a realistic valuation.He is aware of my age and situation.
7 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear C McDonald,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Sally's,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Wrong pricing and hard to contact…
Wrong pricing and hard to contact someone and will get 2nd opinion now on recommended work, I am forced to give 1 star
7 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Daniel,
We are truly sorry to hear about your disappointing experience with our customer support regarding the quote received. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear William,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Perfect service over many years.
7 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received over the years. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Yearly Service
The engineer arrived to do a yearly service, he called beforehand to let me know and he was quick, efficient and friendly.
7 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback for our engineers! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful
Helpful, easy to communicate with. No wait times, polite and friendly staff.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Bristol Vaults,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very friendly and efficient staff
6 augustus 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Chris,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer was on time
Engineer was on time, pleasant and clear in his comments about the system. Took his shoes off as he came in the house, which was nice. Was friendly and business like.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good communication regarding timing of…
Good communication regarding timing of visit with previsit call snd friendly and efficient service
24 juni 2026
Antwoord van Chubb Fire & Security UK
Dear Michelle,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service/installation
Engineer kept us advised of eta, carried out the work with respect for our property. Set up explained and paperwork completed in a timely manner.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Frank,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Craig,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Colin was excellent
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Mr Terry,
We are delighted to hear such positive feedback for Colin! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer very friendly
Engineer very friendly, explained what he has done and was very efficient. Well done.
6 augustus 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Philip,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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