Circleboom Reviews 

309
•
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

How is this legal? Once you link your Twitter account, without asking, it follows the CEO and its own Twitter account. Second, before registering, it doesn't make it clear that you can only delete 50... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The software has a few decent features, but the constant upselling makes it poor value. My biggest issue, however, is their billing practice. They hit me with a $504 renewal charge without any prior w... Toon meer

Beoordeeld met 1 van de 5 sterren

The Circleboom charged me twice for a month subscription and I cannot connect to my X account. Their email support doens't respond to my emails and also ALL phone numbers to them are either disconnect... Toon meer

Beoordeeld met 3 van de 5 sterren

Wanted to set up a quick twitter feed for RSS for myself. Felt lead to believe that this service didn't need a subscription (including in blog posts etc). Service needed 15 dollar a month subscripti... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Circleboom is a "Social Media Management" tool that enables users, brands, and SMBs to grow and strengthen their social network


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

309 reviews

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2,0

Alle reviews

(309)

41 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A Great Experience with Circleboom

Circleboom's Twitter tool remains among the solid ones left after big updates on the APIs of X, or ex-Twitter, to delete tweets, see unfollowers, conduct detailed account searches, and even export accounts.

It also has a comprehensive social media management tool and it offers a lot too. Connecting RSS feeds, finding articles, creating calendars and scheduling posts based on the best times to post on each platform, using built-in Canva and OpenAI functions... It has all a social media enthusiast can ask for.

1 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid it!!

Avoid it!!!
The Customer Service is zero! I asked for a refund for a month and the reply I received was : "Like any other SaaS Business , including Netflix, unfortunately, all subscriptions are non-refundable". After receiving this message I ask further questions, but no one replied to me.

All they want is money!

28 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Signed up and paid to use the unlike tweets feature but they don’t tell you that it’s rate limited by Twitter API to 100 unlikes per day, which is very slow. Also no refunds even I only paid for that feature that it’s not useful at that rate…
UPDATE: I cancelled the renewal with still 3 weeks of the current plan left to use it (at least, since I paid the whole month and they don't refund) but suddenly the app has stopped working and support doesn't reply. Avoid at all costs.

10 augustus 2023
Review zonder uitnodiging
Logo Circleboom

Antwoord van Circleboom

We understand your frustration regarding the 100 unlikes per day constraint and deeply regret that this was not communicated more clearly upon your purchase.

At our company, we always strive to provide transparent and valuable services to our customers. This limitation is set by Twitter's API, and although it's out of our hands, we acknowledge the need for better communication on our part.

While we're bound by our no-refund policy, we are committed to ensuring you have a positive experience with us. We're open to discussing alternative solutions or offering other benefits that may compensate for this inconvenience.

Please respond to this message or contact us directly at support @ circleboom com. We genuinely hope to address your concerns and ensure you're satisfied with our service.

Kevin
Warm regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

What total bs

What total bs. Went to the trouble of signing up for this stupid thing only to find out that *no* aspect of it is free and you have to pay for service before it does anything at all. How do I cancel?

27 juli 2023
Review zonder uitnodiging
Logo Circleboom

Antwoord van Circleboom

I'm truly sorry to hear about your dissatisfaction with our service. Your feedback is crucial to us, and we would like to address your concerns.

To cancel your subscription, you can follow these steps:

Log into your account on our website.
Go to the Account page.
Follow the instructions to cancel your subscription.
If you have any issues or further concerns, we genuinely want to hear from you and work to fix them. Please send an email detailing your experience to support@circleboom.com, and we will promptly address your concerns.

Thank you for giving our service a try, and we hope to have the opportunity to resolve this matter to your satisfaction.

Best regards,
Kevin

Beoordeeld met 1 van de 5 sterren

Free subscriptions never run out

Free subscriptions never run out , they are no use anyway . What a company , lies after lies . Promises based on financial extraction , how they aren't investigated by the authorities , well !

3 juli 2023
Review zonder uitnodiging
Logo Circleboom

Antwoord van Circleboom

Hi,

Thanks for your review and we are sorry to hear that you are not satisfied with our tool so far.

After the migration to Twitter v2 API, we only offer demo previews on free plans.In order to list all your followers and followings, along with features to clean your account, please upgrade your account to a paid subscription plan.

We would like to underline that all our tools work as advertised and compliant with Twitter policies, and you are welcome to reach us via e-mail for service-specific questions.

Best regards,
Circleboom Team

Beoordeeld met 4 van de 5 sterren

It looked amazing..

I was super excited to use their service. However when I went to pay for their subscription. They only allowed annual subscription pay. I was charged $200 instead of the $17.99/month that was on the promotion and was not able to get a refund. I hadn't even used their service for a month.

Their website is so confusing to navigate - I couldn't even find how to cancel my subscription or to contact support.

Save yourself the headache. Stay away from this website.

Update: June 21 2023
I was able to reach out to their support team and get a partial refund and a switch to a monthly subscription instead.

11 juni 2023
Review zonder uitnodiging
Logo Circleboom

Antwoord van Circleboom

Hi Ai,

Thank you for reviewing us and being a Circleboomer!

The annual subscription plan's monthly fee is $17.99, and the total cost of the annual plan is $215.88, which is also displayed on the payment page. Like any other SaaS business, we charge the total amount at the beginning of the subscription period. As you can see on our website, the annual Pro plan is discounted by 50% compared to our monthly Pro plan ($34.99 per month).

If you can reach our support team via e-mail (support@circleboom.com), our customer agents would be happy to assist you and we are looking forward to helping you further.

Kind regards,
Circleboom Team

Beoordeeld met 3 van de 5 sterren

Wanted to set up a quick twitter feed…

Wanted to set up a quick twitter feed for RSS for myself. Felt lead to believe that this service didn't need a subscription (including in blog posts etc). Service needed 15 dollar a month subscription.

I used dlvr.it instead - they let you post 50 posts a month (2 per day) for free - thereafter 10 dollars a month - still too expensive. Will report progress.

9 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased both Circle-Boom products…

I purchased both Circle-Boom products but after purchasing them Friday morning both don't work.
Customer support is really bad as they make out there is no problem.

I asked for a refund or to get the Twitter API working but now I had to call my bank for a chargeback.

Avoid it completely as it no longer works.

2 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Circleboom manages all social media

Circleboom is great for companies, streamers, influencers, and content creaters because of its easy to use interface and effectiveness on social media managing.

I use both Twitter Management and Publish Tool. Twitter tool make it easier to have an insight about my followers and I can also search according to interests and hashtags. Tweet delete is the one I use most. There are tons of useful features and analytics to grow my social media. The only bad thing is its old interface but they will probably change it soon.

On the other hand, Circleboom Publish is amazing since it gives me all the place to organize all of my social media. I can schedule my future posts and even connect rss feeds. I can share to multiple accounts with just one click. There are almost limitless options for posting.

The last extension with the chat GPT ai post creator improved it to anotler level. It is a real time saver and totally entertaining to manage my social media accounts.

21 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The service was buggy from the…

The service was buggy from the beginning and then their support team decided to make a false assumption that the accounts I was trying to include in the service included content featuring people who are underage.

8 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had cancelled my card and thought…

I first rated the product 1 star. This was because they charged me even though I had stopped using the service. I contacted support and they first said that they were unable to refund me and that they would keep the 215.88 dollars for a one year subscription that I had not used and will not use. I managed to persuade the support eventually to give me back 180.89 dollars because they were able to change my subscription from a one year to a monthly subscription and were successfully able to refund me for the remaining 11 months that had not started. I am thankful for this compromise because I needed the money.

1 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Circleboom is an amazing tool for…

Circleboom is an amazing tool for managing and growing your Twitter presence. It has a range of features that make it easy to engage with your followers, schedule tweets, and analyze your performance.

One of the things I love most about Circleboom is the user interface. It's clean, intuitive, and easy to navigate, even for those who are new to Twitter management tools.

Another great feature of Circleboom is its scheduling functionality. You can easily schedule tweets in advance, so you can be active on Twitter even when you're not online. This is a great way to make sure your content is being seen by your followers.

Overall, I highly recommend Circleboom for anyone looking to grow their Twitter presence and engage with their followers. It's a powerful and user-friendly tool that has helped me significantly improve my Twitter strategy.

18 december 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Useless Tool

They claim to be able to do things like delete tweets or unlike them on a large scale, but once you buy the pro account and try to use it, Circleboom doesn't do what was promised. Useless tool and would recommend avoiding at all costs.

4 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cool and helpful app

The interface is cool. I can track my social media's activities and insights through this app, and I was also able to find inactive and bots Twitter followers. It is easy to use and in case you are having a hard time, their help button and manual can be found immediately and would be a great help. The visuals are nice to the eyes and it piques my interest with this app. Thank you Circleboom.

24 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible, terrible, terrible. The program itself is faulty and hard to navigate, but the customer service leaves much more to be desired. Seems more like a scam site to me.

19 augustus 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Could be better

Not too bad of a tool but two big things (in my opinion) to be wary about before purchasing a subscription:

1. It only shows 3200 of your latest tweets and doesn’t go back any further. So if you tweeted 3200 times within the last year and want to see tweets further back than a year, you can’t. It doesn’t matter if you have deleted those 3200 tweets or not, the next 3200 don't appear.

2. If you upload your Twitter archive file you aren’t able to preview your filtered tweets before deleting them.

Edited to add: To be fair the customer service team was great when I spoke to them via Twitter DM.

10 augustus 2022
Review zonder uitnodiging
Logo Circleboom

Antwoord van Circleboom

Hi Kate,

Thanks for reviewing us throughly and using Circleboom.

The first issue you raised stems from a technical limitation of Twitter API, which allows any users and third-party app to retrieve the latest 3200 tweets only. Even if you delete them, your data coming from Twitter is not being updated and your new tweets can be deleted using "Delete Tweet" and "Delete RTs" tools.

However, your Twitter archive allows us to process all your requests and clean your account completely. When you upload your Twitter archive, you can use filters to keep and remove certain tweets satisfying the conditions you set.

If there is anything else that we can help you with, you are very welcome to reach our customer agents at support@circleboom.com. Happy Circlebooming!

Best regards,
CB Team

Beoordeeld met 1 van de 5 sterren

Doesn't work and is terrible

Doesn't work and is terrible. Avoid.

All access to twitter API for purposes of your own account should be free and automatic. This is horrible. I just want API access not some stupid ecosystem of terrible analytics companies.

Charge for follower growth not basic account management.

25 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It's absolutely amazing

It's absolutely amazing! Circleboom helps me better manage posts intended for my social platforms and my clients posts in one place.

15 juli 2022
Review zonder uitnodiging

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