Clever Accounts Reviews 

788
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very clear advice from Aqib on multiple questions I had about completing my accounts. Accounting is not one of my strong points but he was extremely supportive and patient.

Beoordeeld met 5 van de 5 sterren

Hamza has explained step by step making my business alot less stressful to start off with ....great service taking time to listen to questions and giving great advise when needed ...definitely would r... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic support from Rebecca on accounts for my limited company. Very practical simple advice and a big weight off my mind to have my accounts managed. Highly Optimised and time efficient - very m... Toon meer

Beoordeeld met 5 van de 5 sterren

As a small start up, Clever Accounts have made the entire process so simple and removed all the "fear" of doing the wrong thing. A massive thank you to Hamza Ali - you have been great to work with and... Toon meer

Bedrijfsgegevens

  1. Accountantskantoor
  2. ook in
  3. Accountant
  4. Belastingadviseur
  5. Belastingconsultant
  6. Boekhouder
  7. Payrollservice

Over Clever Accounts

Geschreven door het bedrijf

Clever Accounts accounting services - Refer a Friend

Accountancy service and software perfectly balanced to provide tax-efficient solutions to sole traders, limited companies and landlords.
From £37.50 per month.

  • Get unlimited tax advice that saves
    you time and money.
  • A fixed, no-commitment monthly fee.
  • Completion of your Self Assessment tax return, VAT and Year-End Accounts.
  • Free company formation.
  • Free bank account with £75 cashback.
  • Open banking integration.
  • Payroll processing and payslips.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

788 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(788)

78 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company. Ellie has been great! As a sole trader with absolutely no knowledge how this all works Ellie has made it all a breeze and one less thing for me to worry about!

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been a client Clever Accounts…

I have been a client Clever Accounts since February 2024. Everyone knows the complexity of accounting and the importance of having a good accountant - this is exactly what Amar Mahmoud is. I find his services professional, patient and ability to explain clear technical accounting information. M

In my opinion he is the reason why Clever Accounts exist. Moving forward Amar has my business and referrals for the future.

19 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ellie

Ellie, is a fantastic accountant and has really helped us with our bookkeeping and accounts.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great accounting firm

I have been with Clever Accounts for a few years now and they have been nothing but excellent in that time. They are always more than happy to answer any questions I have, no matter how stupid, and are polite, concise and very knowledgable. Would highly recommend.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Support and Diligence

Outstanding Support and Diligence
Working with Hasnain Shafi at Clever Accounts has been a consistently excellent experience. Hasnain is diligent, always on time, and genuinely goes the extra mile to ensure every detail is clearly explained, no matter how complex. His respectful and knowledgeable approach has made managing my accounts straightforward and stress-free. Even when he’s been away, the rest of the Clever Accounts team has stepped in seamlessly, providing prompt and thorough responses to my queries. Highly recommended for anyone seeking reliable, client-focused accounting support.

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I have been a client for two years+

I have been a client for two years+ , whilst acknowledging that as a new business owner inexperienced in accounting and business practices i needed help with this area. I have had a number of accountant over my time with Clever Accounts which is not ideal and did not allow for continuity to be established with a dedicated accountant over a longer time period due to these changes. With this said my experience has been mostly a positive one, i have recently been teamed up with a new accountant "Kiran" who has been extremely helpful and efficient, i am really hopeful that i will continue to work for an extended period with "Kiran" who has been a pleasure to work with, in the past there has been on occasion difficulty in getting the information i require in a timely manner, this is not the case with "Kiran" she has shown patience and understanding and takes time to explain the intricacies involved in the accounting/tax world which is greatly appreciated from my side.
I look forward to continuing to work alongside "Kiran" and appreciate her professionalism and help.

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not Clever actually

I found Clever Accounts to be an overly expensive and unnecessarily complex solution, especially considering how much manual work I was required to do myself. Inputting and categorising every expense and payment felt like I was doing the job I was paying them for. Their support was unhelpful and disorganised, and it took them over six months to close my company — a closure I believe they were partly responsible for due to excessive fees, lack of support, and poor management. To make matters worse, they even attempted to invoice me after my company had already been closed.

9 april 2025
Review zonder uitnodiging
Logo Clever Accounts

Antwoord van Clever Accounts

Hi Pete,
Thank you for your honest review and we're very sorry to hear of the issues you have experienced and are keen to try and address these. Unfortunately we are having trouble identifying you on our system, if you could please get in touch using customerservices@cleveraccounts.com and we will have a manager investigate this matter and get in contact as soon as possible.

Kind regards,
The Clever Accounts Team

Beoordeeld met 1 van de 5 sterren

Don’t recommend one bit

Don’t recommend one bit. I had no accountancy work done for me so I can’t speak on behalf of that but what I can say is I paid over the phone first phone call with them on the 29th March. I had an accident fell and ended up in a&e with broken ribs so obviously no longer needed their service as I wouldn’t be working untill better. Requested a refund maybe a week after paying, a lot of bad communication wasn’t receiving half of the emails what was supposedly sent to me. Finally get told my refund was been processed and will take 2 weeks. It’s now 3 weeks later since I got an email to say it’s been processed bare in mind I paid in March and it’s taken this long to actually get an email to say it’s been processed. I rang up today to ask about the refund as I hadn’t received it to then get put on hold then hung up on! And I decided to ring as emails clearly aren’t a good option with half of emails I wasn’t receiving, after then getting told they had been sent..
Looks as if I’ll be going thru my bank to get this refund.
Just makes you think how many people this is happening to, have to pay upfront on the phone then takes about 2 month to finally get told your refund will be processed within 2 weeks then not actually receive a refund.

29 maart 2025
Review zonder uitnodiging
Logo Clever Accounts

Antwoord van Clever Accounts

Hi Leona,
Thank you for your honest review and we're very sorry to hear of the issues you have experienced in receiving your accountants emails and any delays in receiving your refund. One of our managers will be reviewing these problems for you and will be getting in touch very shortly to help get things resolved for you as quickly as possible.
Kind regards,
The Clever Accounts Team

Beoordeeld met 1 van de 5 sterren

Avoid at all costs…

Avoid there a shambles not even properly qualified I've had an accountant do everything wrong not worth the stress go somewhere else!!!

3 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing and Frustrating Experience — Would Not Recommend

I found my experience with this company extremely frustrating and disappointing. Over the course of a year, it became clear that their business model focuses more on locking clients into overpriced monthly subscriptions than actually providing helpful or transparent service.

Whenever I asked questions to understand the process, their responses felt deliberately confusing — as if the goal was to make things seem more complicated than necessary. Basic communication and guidance, which you would expect from an accounting service, were consistently lacking and often condescending in tone.

One of the most concerning aspects was the lack of proactive communication. I was not notified about an important filing deadline and only discovered it myself by logging into their platform — something a professional accountant should flag well in advance. Despite charging monthly, they often left submissions and paperwork until the last moment, showing little respect for client timelines or peace of mind.

In hindsight, it would have been far more cost-effective and less stressful to hire someone for a one-off service rather than committing to their ongoing fees. Most of the basic information I needed, I ultimately found myself — directly on the HMRC website.

Unfortunately, I can’t recommend them. Their approach felt more focused on retaining clients for steady payments rather than providing clear, ethical, and valuable service.

30 april 2024
Review zonder uitnodiging
Logo Clever Accounts

Antwoord van Clever Accounts

Hi Lee,
Thank you for your honest review and we're very sorry to hear of the issues you have experienced recently and are very keen to try and address these for you, however we are struggling to locate you on our system. If you could please get in touch or respond to our request for further details so we can investigate this matter for you that would be great.
Kind regards,
The Clever Accounts Team

Beoordeeld met 5 van de 5 sterren

Can’t recommend Suhail enough!

Can’t recommend Suhail enough!

Suhail is a brilliant accountant, effective communication and also breaks everything down really well. End of year accounts were done swiftly and anytime I need support he encourages calls and consistent communication.

Would reccomend, third accountant I’ve had and by far the best :)

24 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything explained by Ellie-Mae

Everything explained by Ellie-Mae, this increases my confidence and helps the process be very smooth.

Being recognised as a longer term Client does not happen very off term in any business any more. I was made to feel my businesses was valued even though my situation has changed. Great job.

14 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% Recommend

Adil is really reassuring, as I am new Limited business, always on hand to support me with any questions or concerns.

Managing payroll for me as well

9 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ellie-Mae at Clever Accounts is great!

Ellie-Mae at Clever Accounts is great! Super helpful and she patiently takes the time to explain everything even when I have asked the same question before. I love that I can just book a call via Calendly and it helps me stay on top of my accounts and get everything submitted on time. Would highly recommend as an affordable solution for freelancers!

4 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ellie was so helpful

Ellie was so helpful. I have absolutely no clue what I’m doing when it comes to tax related stuff. It’s nice knowing I’ve got someone to help me, definitely taking away some of that stress.

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been using Clever Accounts since…

I have been using Clever Accounts since 2016 for my tax affairs. Hasnain Shafi is my personal accountant and I couldn’t be more impressed with their and his professionalism, expertise, and attention to detail.

Hasnain has provided me with clear, accurate, and proactive advice, ensuring I maximise my tax efficiency while staying fully compliant.

As a landlord and IT Consultant I particularly appreciate their in-depth knowledge of property tax rules and their ability to explain complex matters in a way that’s easy to understand. Their prompt communication and personalised approach make them stand out from other accountants I’ve used in the past.

If you’re looking for a trustworthy, knowledgeable, and reliable accountant, I highly recommend Hasnain Shafi via Clever Accounts. Their and his service has been first-class from start to finish!

20 maart 2025
Review zonder uitnodiging

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