Ordered the Commarker B4 50w and the R5 Rotary on August 26, 2026. I had some problems with the up-and-down buttons and the motor on burning out within a few days. Commarker responded promptly to my e... Toon meer
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Delivery time on the website approx. 5 days. So we ordered and it took a week for it to be shipped. According to the email, shipping now takes 3-4 weeks. Here you are being taken for a ride and o... Toon meer
Bedrijf heeft geantwoord
Shipping was fast , 7 days . Product arrived very well packaged, top rated! I am very pleased with my Commarker b4 20w. This 20w fiber laser does the one thing my 60w epilog engraver couldn't do, a... Toon meer
7/16/24 bought B3 Raycus Pkg... 2-lenses 1-rotary - 1-30w Laser..... All Works Fine Laser Wise.... Yesterday 8/1/2024 tried using the rotary.... ( Dead As A Door Nail for Communication to it ) Rotor W... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ComMarker is a leading brand in the field of laser marking and engraving, providing high-quality and efficient solutions for various industries. With its advanced fiber laser technology and innovative design, ComMarker laser marking machines are widely used in the fields of electronics, jewelry, automotive, medical, and more.
Contactgegevens
Hefei ComMarker Technology Co., LTD, 230051, Hefei, China
- +86 4008500686
- hello@commarker.com
- commarker.com
3,7
Gemiddeld
98 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received my b3 20w ,delivery took 25 days…
I received my b3 20w ,delivery took 21 days, easy to set up and install. Easy to operate, parameters can be tricky with the different materials, i wish they provide a parameters guide for the different metals.
25 oktober 2024
I have specifically asked for a unit…
Initially I had some trouble with the machine, but commaker contacted me and resolved the issue immediately.
The machine works great and it is a great value for the price.
The things you can do with it are limitless.
I’ll make sure to check out the new products the company offers when an update is needed.
9 oktober 2024
Antwoord van ComMarker
Dear Iliyan,
I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation.To solve your problem,we just send an email to you. Could you pls
kindly check at your side?
Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future.
Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible.
Thank you for your understanding.
Best regards
ComMarker Team
I have been writing two emails to this…
I have been writing two emails to this company and no one is replying….the website is also pretty slow
19 oktober 2024
Review zonder uitnodiging
Antwoord van ComMarker
Dear Customer,
I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation.To solve your problem,could you pls contact hello@commarker.com again to get futher help?
Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future.
Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible.
Thank you for your understanding.
Best regards
ComMarker Team
Great product and service
24 september 2024
Paid for but never received
Ordered two items. Never received. Have sent several emails with no response.
11 oktober 2024
Review zonder uitnodiging
Antwoord van ComMarker
Dear Customer,
I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation.To solve your problem,could you pls contact support@commarker.com to get futher help?
Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future.
Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible.
Thank you for your understanding.
Best regards
ComMarker Team
Fast delivery and a great quality laser…
Fast delivery and a great quality laser machine
25 september 2024
Antwoord van ComMarker
Dear Customer,
I sincerely apologize for any inconvenience this may have caused you. We fully understand your situation and have taken immediate action to resolve it. Our dedicated team members are working hard to resolve your issue. We now have an improved webpage.
Again, I sincerely apologize for any frustration this may have caused you. We are committed to resolving this issue as quickly and efficiently as possible.
Thank you for your understanding.
Sincerely,
ComMarker Team
Fournisseur très sérieux
Fournisseur très sérieux. A répondu dans la journée, chaque fois, à mes questions en m'apportant des réponses précises et pertinentes. Livraison très rapide, matériel très bien emballé.
Le matériel est de très bonne qualité. Très content de cette expérience.
23 augustus 2024
Arrived it great shape and Worked…
Arrived it great shape and Worked right out of the box
21 augustus 2024
Great products and fast delivery.
8 augustus 2024
Fast shipping.
I was surprised how fast it came. And was easy to set up and get going. I am totally new to this. The 5 in 1 rotary still figuring out .
24 juli 2024
Had problems with the delivery and sent you a number of emails and photos and got no response yet, please reply to my emails …
Had problems with the delivery and sent you a number of emails and photos
23 juli 2024
Antwoord van ComMarker
Dear Customer,
I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation and have taken immediate action to resolve it. Our dedicated team members are already working on addressing your issue.
Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future.
Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible.
Thank you for your understanding.
Best regards
ComMarker Team
Item came in perfect condition
The item was packed up tighter than Fort Knox so absolutely No damage was found, shipping was fast considering it come from China. In the future I’ll definitely check ComMarker first before buying. Thank you
22 juli 2024
7/16/24 bought B3 Raycus Pkg.. Rotary Not Working
7/16/24 bought B3 Raycus Pkg... 2-lenses 1-rotary - 1-30w Laser..... All Works Fine Laser Wise.... Yesterday 8/1/2024 tried using the rotary.... ( Dead As A Door Nail for Communication to it ) Rotor Will NOT Turn (Even With All The Correct Settings) Sent Req. To Customer Support 8/2/24..... Hope They Respond.... My Diode Laser AtomStack.... Took 19-Days.... Will Never Ever Buy AtomStack Again.
1 augustus 2024
Review zonder uitnodiging
Antwoord van ComMarker
Dear Customer,
I would like to extend my sincerest apologies for any inconvenience caused. We fully understand your situation and have taken immediate action to resolve it. Could you please directly contact with our after sale team about your issue?
support@commarker.com
Please know that your feedback and suggestions are highly valuable to us, and we genuinely appreciate your patience and continuous support. Rest assured that we are committed to excellence and are constantly striving to improve our services in the future.
Once again, I apologize for any frustration this may have caused you. We are dedicated to resolving this issue as quickly and effectively as possible.
Thank you for your understanding.
Best regards
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