It's Complicated Reviews 100

The idea and vision is great and the services necessary, BUT the professional background of most therapists makes this platform shady and unprofessional.
Someone who just has a degree in psychology doesn't have the skills nor background to coach and/or treat other people. Coming from someone, who is a psychologist and licenced clinician. And then there's these "Heilpraktiker" and other suspects.
Just make sure you chose someone with a proper clinical background (e.g. Psychologischer Psychotherapeut) and counseling competencies.

I have never written a Trustpilot review but I feel like I should this time.
I have had a quite messy journey with my trauma and therapists throughout my entire life. It's Complicated made it so so much easier to access international therapists with different areas of expertise. I also appreciate the option of free (or discounted) introductory sessions. Another positive would getting matched to a therapist by your team - one of those matches ended up looking like a pretty good fit and I worked with this therapist for a longer period of time.
The only issues I have experienced with the platform were occasional tech issues - sometimes I had to switch to Zoom mid session. There sure might be other things to improve too, but I have been very satisfied overall. Thank you.

i think maybe it is what is is, but it is definetely a site that wants to scam every user. it is obvious if you look at it. sorry u got got granny!

Ingesamt habe ich mich gute mit meiner Therapeutin gefühlt bis ich verstanden habe, dass Sie mein Vertrauensverhältnis finanziell missbrauchte.
In der ersten Stunde wurde mir eine Rechnung, die ich absetzen kann versprochen. In der darauf folgenden Zeit wurde ich immer wieder hingehalten und nach 14 Sitzungen und Unsumme weiter offenbarte Sie mir dann, dass sie mir doch keine Rechnung schreiben kann. Ich würde euch raten dies bzgl aufmerksam zu sein!
Außerdem hatten wir kein konkretes Ziel oder keinen konkreten Leitfaden...

I found my match to a therapist using their survey. This is a great platform to use if you want to know *a lot* about the person you choose to have sessions with, including their background and even personality. matching support was also fantastic.

I am a psychologist in the US. I found It's Complicated when searching for an organization that was dedicated to providing free therapy to victims of the Ukrainian war. Unlike US therapy corporations, It's Complicated is value driven and provides an amazing cooperative community for therapists of all kinds. I highly recommend it to both clients and therapists alike.

It’s amazing because you can match with a therapist who really fits you and your problems! It’s even possible to find a therapist with the same religion or one that’s poc or lgbtq so you know they understand you and your struggles which also means they can support you better than just any therapist you’d find on the internet. You can see what kind of therapist they are, where they got training, what mental illnesses they might be specialized in and some even have videos where they introduce themselves. So it feels like you can get to know them before deciding to work with them which honestly takes away a lot of pressure and makes the experience that much more comfortable. And most therapists are very flexible so it’s easy to find dates for appointments!

The general idea & quality of the service is absolutely amazing – but not the digital platform itself. The video quality is bad, the booking out dated and buggy with different time zones. All in all the plattform feels just meh. Too bad!

I am registered as a therapist here and find the Plattform very useful and the community around it valuable.

Finally Found a Therapist

I recently moved to Berlin and spent weeks searching for an English-speaking therapist. Securing therapy through the German public health insurance can be hard and frustrating, especially for an expat. Even if you manage to find a spot, the waiting period can extend for weeks or even months.

That's when I discovered It's Complicated. Here, I found a great therapist and was able to schedule an appointment within the same week. I can even choose between online or in-person sessions. While I do have to pay for the services, as they are not covered by public insurance, the quality of care I receive is exceptional. My therapist is fantastic, and I'm finally receiving the help I was seeking.

I've since recommended It's Complicated to several friends in similar situations, and they were all happy with their therapists. This platform has become a beacon of hope and support for those struggling to find quality mental health care in Berlin, particularly for the expat community. Thank you for your great work. Keep it up!

Honestly, finding a therapist you will work well with is extremely challenging and this website really simplifies the process! There is a huge variety of therapists and mental health practitioners and the developers are extremely involved and responsive for those of us that work at the platform.

I am a therapist on the platform and have good experience in getting clients, scheduling, and taking sessions.

Volltreffer auf den ersten Griff, schon seit über einem Jahr - super Plattform

I'm working with the platform and I can sincerely recommend it to people looking for help. I got to meet some great and very professional specialists.

Thank you It's Compicated for all the easy help... I found the perfect sex therapist on your platform. I was especially looking for a sexologist, and your platform provided just that.

It's Complicated is a nice addition to my private practice as a medical psychotherapist. I have much gratitude for the platform, as it has added some new clients and it's has been very useful to have a community and exchange with colleagues. On top it's very user-friendly and offers secure online sessions as well as a billing system.

To all therapy professionals out there, as well as therapy clients: This virtual space has it all! Rooted in the need for therapists to evolve and feel supported, it became a necessity during covid times. A platform that serves as a therapist matching tool for people interested in starting or continuing their journey into self discovery. But also a therapist oasis, with an invoicing system for therapists, an integrated video tool that you can choose for it to work only after your session is paid. And above all, as a cherry on the top, a community of hundreds of therapists, evolving together, supervising, sharing resources and spearheading the much needed change, in the way therapy is delivered as a service, today! All these, for me, make it's complicated great and trustworthy.

A lot of professionals to choose from, easy and transparent booking and payment process, very quick support reponse

В целом, мне нравится, что есть такой ресурс, который объединяет специалистов и клиентов с разных точек мира и на разных языках. Я рекомендовала It's Complicated своим коллегам и знакомым.

Я считаю, что психотерапия может работать и независимо от знания языка - ведь важно, то, что кто-то присутствует в моей жизни, кто-то готов помочь и поддержать меня.

Во время онлайн-терапии была сложность с видео-связью, возможно, из-за перегрузок интернета.

Сам сайт работает только в двух версиях: на английском и немецком языке. Поэтому, в глобальном поиске (например, Google) можно быстро найти этот сайт только на двух этих языках.

На платформе It's Complicated есть возможность искать психотерапевта на русском или другом языке через фильтры - это легко, если я смогла уже найти и открыла сам сайт "It's Complicated".

Надеюсь, что этот ресурс продолжит своё совершенствование и станет более доступным и популярным. Удачи вам! 🤗