CopilotIQ Reviews 

215
•
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 5 van de 5 sterren

My interactions with Copilot IQ have been incredibly helpful. They’ve utilized my health matrix to assist me in improving my current condition. The nurses who contact me with the program are very pers... Toon meer

Beoordeeld met 5 van de 5 sterren

I feel encouraged to test my glucose frequently, and that someone cares what the readings are! I know they are watching, because I accidentally got a hi reading by having sugar on my finger and got a... Toon meer

Beoordeeld met 5 van de 5 sterren

I have increased my appreciation to my nurse Iris who has guided me with what works and how the body response to nutrition and active life style. Surely my glucose level has stabilized since I signed... Toon meer

Beoordeeld met 1 van de 5 sterren

How you log in to the application, I get an error stating,:"we received an error, your information does not match our records" or to that effect. What do you have on record, how do I check the facts... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Thuiszorg
  2. Diabetesapparatuur leverancier
  3. Diabetescentrum

Geschreven door het bedrijf

We are on a mission to bring world-class care to seniors living with chronic conditions such as diabetes and hypertension. Our firm conviction lies in believing every patient deserves access to expert healthcare monitoring to receive personalized care, identify potential risks, consistent data collection, and experience thoughtful support. CopilotIQ differs from conventional care, which typically works off a single blood pressure and glucose measurement yearly. We zoom in and focus on collecting 1,000 times more readings and sharing the data with your current primary care team and a dedicated remote nurse to unlock a more detailed and holistic picture of your health profile.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

215 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(215)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I don’t like the new device

I don’t like the new device . Very small writing on screen . I preferred I glucose monitor device
Changing of nurses is confusing other wise they do a great job
Brantley and Jessica have been very resourceful! Thanks to both nurses

21 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience with CopilotIQ

I have enjoyed being a part of CopilotIQ. My nurse really keeps up with me by calling weekly to check on me. The nurse makes sure I am alright an if I need anything. which sends emails on things they think is helpful for me such as recipes. I have told them when they check my reading and they are fine they do not need to call every week, but it works sometimes.

18 april 2023
Beoordeeld met 3 van de 5 sterren

The scheduled phone appointments and…

The scheduled phone appointments and the nurse are conflicting. You have high turnover with nurses and then you don’t call as scheduled. This is not professional.

17 april 2023
Logo CopilotIQ

Antwoord van CopilotIQ

Hi Latonia, we appreciate your feedback! We are disappointed to hear you haven’t had consistent calls, Latonia. That shouldn’t be the case. Please call our nurse hotline (888-920-1588) so we can connect you to your nurse to sort this. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Outstanding support

The staff and support I have received has been outstanding. The nurses seem genuinely interested in my participation in the program.

10 april 2023
Beoordeeld met 5 van de 5 sterren

CopilitIQ Evaluation

I like Copilit IQ because it gives you weekly support with your own private nurse. They see your bg readings daily and go over that as well as your BP readings every week. If you have any questions on anything you can work with the nurse they can get other nurses involved if needed. I have enjoyed a couple on line programs they offer. It's covered by my Medicare so why not take advantage we have earned it. I will continue to work with them to keep my readings in the right area. It is a great company just helping you look out for yourself in between Dr's visits. So far I give them a 5 star rating.

17 april 2023
Beoordeeld met 5 van de 5 sterren

They are super

They are super. They hold me accountable. They not only supply me with a blood glucose tester and free strips they also supply me with a free blood pressure device.
They call me weekly to discuss my readings and how I can do better managing my A1C and they do this all for free to me..

Marc Nachman

17 april 2023
Beoordeeld met 3 van de 5 sterren

Change in nurses

I liked the old equipment. I am not a fan of the new blood meter. I have trouble getting it to hold a charge so I have to keep it charging all the time. Also and this has happened to me twice, when the nurse has been promoted or just changed no one bothers to let me know. I get notices I have not kept my appointment when no one has called. Other than that, I am pretty happy with the program.

30 maart 2023
Logo CopilotIQ

Antwoord van CopilotIQ

Hi Ann, thank you for your feedback! We are sorry to hear you've been having trouble with your meter holding a charge. I have let your nurse know, and she will go over ways to troubleshoot this issue with you or can send you a new meter. While we are fortunate to continue growing our nursing team, we will be sure to let you know of changes to your nurse ahead of time. Thanks, Ann!

Beoordeeld met 5 van de 5 sterren

More Hope!!

I have increased my appreciation to my nurse Iris who has guided me with what works and how the body response to nutrition and active life style. Surely my glucose level has stabilized since I signed up for CopilotIQ program which provided me an accurate glucose monitor and supplies. Now I look forward to receive a call to review my numbers and to learn what I need to focus on for the new week. Thank you!!!

6 april 2023
Beoordeeld met 4 van de 5 sterren

While I have had life changing events…

While I have had life changing events beginning March 1st and have been off a bit my nurse remains encouraging. Now, and for the next few weeks I am having work being done in my house, I am again thrown into chaos at home.

1 maart 2023
Beoordeeld met 2 van de 5 sterren

Not calling at scheduled times

Not calling at scheduled times. Not calling at all. Changing scheduled times without consulting.
Meter that reads 30 pts off

31 maart 2023
Logo CopilotIQ

Antwoord van CopilotIQ

Hi Greg, I’m sorry to hear you’ve had inconsistent calls. You should be called at or near your scheduled time with your nurse. Thank you for reaching out and letting us know about your experience. With all glucose devices, there will be a margin of error; no two meters will give you the same reading. The most effective way to use a glucose meter is to use the same one consistently, and monitor your readings with a medical professional. I hope this helps, Greg, and thank you for your patience.

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