Cosmetic Couture College Reviews 

137
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I have done too many treatments such as microneedling, chemical peel, co2 laser,lip and nosal filler to name a few. I loved their job and i am so happy with results. Staff were really considerate and... Toon meer

Beoordeeld met 5 van de 5 sterren

I ve been going to Cosmetic couture for treatments since it first opened and have always had pleasant and positive experiences. I have been twice within the last month for PLLA trio and tear trough I’... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been here on several occasions and each time the staff and students have been professional. They take time to listen to your needs and they use high quality products.

Beoordeeld met 3 van de 5 sterren

I’ve been going to CC for several years. I’ve been pleased with the results so have continued to visit. However, I’ve had issues with appointments being incorrectly booked, the practitioner I’ve boo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Charter School (bijzondere school)
  2. ook in
  3. Schoonheidsspecialiste-opleiding

Geschreven door het bedrijf

Cosmetic Couture: Your Pathway to Success! 🌟 Cosmetic Couture has earned its reputation as a trailblazer in the field of aesthetic training, consistently delivering unparalleled excellence and innovation in education. With a legacy spanning years of dedication to empowering individuals in the aesthetics industry, we pride ourselves on being at the forefront of cutting-edge training methodologies and industry advancements. 🌟 Our commitment to excellence is reflected in the numerous accolades we've received, including being voted the No.1 Training Provider in 2021 and 2022, as well as securing the esteemed Client Experience Award in 2022 and 2023. These accolades serve as a testament to our unwavering dedication to providing the highest quality education and ensuring an exceptional experience for each and every one of our students. 🏆 At Cosmetic Couture, we understand that the journey to success in the aesthetics industry requires more than just technical skills – it demands a comprehensive understanding of industry standards, regulatory requirements, and the latest advancements in technology and techniques. That's why our pathway courses are meticulously crafted to equip our students with the knowledge, skills, and confidence needed to thrive in this dynamic and rapidly evolving field. 💼 Located at 2b Southstage Michigan Avenue, Manchester, United Kingdom, our state-of-the-art training facility provides the perfect environment for learning and growth. From regulated qualifications to hands-on practical training, we offer a diverse range of courses designed to cater to the unique needs and aspirations of our students. 🏢 Whether you're an aspiring practitioner looking to kickstart your career in aesthetics or a seasoned professional seeking to expand your skill set, Cosmetic Couture is here to support you every step of the way. Join us on your journey to success and unlock your full potential with Cosmetic Couture – where excellence meets opportunity. 🚀


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

137 reviews

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4,5

Alle reviews

(137)

59 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Booked a training course which got…

Booked a training course which got canceled then traveled from far away to eventually attend after months of rearranging. To be left waiting for hours and sent home after the product wasn't there after confirming with them that the course was going ahead before traveling. Paid for accommodation twice refused refund and no apology for the inconvenience of traveling and money lost, this is their responsibility to make sure the product is in stock complete lack of communication and clearly don't care about their students.

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Booked a course in October cost £998…

Booked a course in October cost £998 the course got cancelled 2 weeks later, I have called several times and still havn’t managed to receive my refund!! Now I’ve been told to call back in the new year as the management office is closed!! Disgraceful customer service!!

14 oktober 2024
Review zonder uitnodiging
Logo Cosmetic Couture College

Antwoord van Cosmetic Couture College

We are really sorry your course got cancelled due to unforeseen circumstances. You have signed your Term and Conditions and you will be offered new dates. As for management not being available it is due to it being the Christmas period and Cosmetic Couture is practically closed due to it being Christmas. In January we will be in touch to arrange your new dates for you to train with us. We do find your comment "Disgraceful customer service" unfair as we are also college and we closed on the 13th December and any enquiries or issues will be followed up in the New Year.

We hope you have a lovely Christmas and we wish you a Happy New Year, we will be in touch in January.

Beoordeeld met 5 van de 5 sterren

I have been going to cosmetic couture…

I have been going to cosmetic couture for a good few years now for different treatments. I have some acne scaring on my face, both practitioner's
( Jane & heather) was very honest with what results I would get from the treatment I am now receiving, which was the scaring would never fully go however could be softened. I would like to say a big thank you to both Jane & Heather for the great results so far ! I also like to say a huge thank you to the best receptionist in Manchester Katie!
Wishing the whole team a fantastic Christmas from a very happy customer Helen 😊

15 december 2024
Review zonder uitnodiging
Logo Cosmetic Couture College

Antwoord van Cosmetic Couture College

Thank you for your lovely review. We hope you have a lovely Christmas and we look forward to seeing you in the New Year x

Beoordeeld met 5 van de 5 sterren

I came here for lips and Botox

I came here for lips and Botox. The care I got from when I walked in was fab !
All the girls was really nice and Reagan dealt with everything for me.
I will definitely be returning xx

11 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Place

Visited Cosmetic Couture a few times for various treatments and always had a positive experience. All the girls are so lovely & welcoming, and I have always been made to feel at ease when having a treatment! Aftercare has also been brilliant with any questions I've bad

8 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Resolved complaint

This was originally a 1 star review, however a lovely lady has just rang me and resolved everything. Communication is key, even when it’s delivering news you don’t always want to hear

9 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Called for some advice

Called for some advice, having been trained by someone that was trained by them.
Met by a very angry, aggressive manager called cassie ?
Was not given the chance to finish my enquiry without her talking over me. Rude, clearly in the wrong job, needs retraining.
Was trying to enquire regarding future training but wouldn’t bother now or recommend if this is the attitude of the staff answering the phones.
Only gave 1* as had too. Definitely worth a ZERO.

7 november 2024
Review zonder uitnodiging
Logo Cosmetic Couture College

Antwoord van Cosmetic Couture College

Hi,
Lena Thompson contacted our company requesting information regarding one of students, who she has claimed has trained her. It is important that Lena has no history of training or engaging in services with us. She insisted on receiving information about this student, which is contrary to the Data Protection Act. initially , she declined to provide her name and subsequently refused to disclose the name of student who we allegedly trained. her demeanour was quite confrontational and aggressive, making the situation unreal. Following this interaction, you Marie Murphy, her colleague (whom we have never spoken to) has posted this 1 star review on our Trustpilot, due to our unwillingness to share confidential information, despite the inappropriate nature of your communication to our staff here at Cosmetic Couture.

Beoordeeld met 5 van de 5 sterren

I visited Cosmetic Couture yesterday…

I visited Cosmetic Couture yesterday for my botox, Heather was fantastic and really took the time to discuss what I wanted. I ended up having filler as well in my chin, which was carried out by Kyle in front of the students training there, I am so pleased with it, he was fantastic and a pleasure to work with, I have been going to CC for years, and cannot recommend enough

17 oktober 2024
Review zonder uitnodiging
Logo Cosmetic Couture College

Antwoord van Cosmetic Couture College

Hi Kathy, thank you for your 5 star review we will pass on to our team. see you soon x

Beoordeeld met 5 van de 5 sterren

I had a very pleasant experience with…

I had a very pleasant experience with Jane for my Rhinoplasty course, she was soo informative and went above and beyond to give me all the possible techniques to use for a successful filler rhinoplasty she also revisited complications with me and share invaluable information with me. Thank you ! Will be back soon for more course x

7 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wouldn’t train anywhere else

Wouldn’t train anywhere else. Kyle was absolutely amazing as always. So grateful to Cosmetic Couture for all of the support I have received during and after my courses. Thank you I will definitely be returning

20 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid for procedure that wasn’t carried out and refused a refund

Paid for a treatment half on the 5th August as a deposit and my appointment was 8th August. Turned up on the 8tj August (I don’t exactly live round the corner) and their was no product in stock to carry out the treatment- I asked for a refund and they said did I want filler anywhere and I only wanted the original treatment. I was offered temple filler which would have similar appearence but when I went into the room the women shown me what it would look like and then walked me to the reception without offering me the treatment, I asked for a refund again and was told to wait, eventually I just said I’ll rebook it as it was really awkward. I rebooked it for 18th August- the morning of the treatment I had a text saying it was cancelled. I asked for a refund again. Over a week later the refund still hasn’t been processed, they have used every excuse under the sun not to give me my money back, they have lied on Google reviews saying I have ignored them but due to being abroad I can only message over the internet. Shame on this company I will be going into my bank to get my money back, they have now blocked me from Instagram and have been ignoring me for the past few days. All I want is my money back from a treatment that wasn’t carried out because they didn’t have the product in stock. I advise you that if the same happens to you, you will not get a refund so be very careful if you are booking with this company. I have screenshots and bank statements to prove all of the above. Update 3 months later- cosmetic couture are trying to get my review taken off and I still have not received a full refund. I have received a partial refund as the bank has told them to but I have not yet received a full refund. I have reported this to the bank so I can received a full refund. Please do not get scammed by this company.

8 augustus 2024
Review zonder uitnodiging

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