I was trying to resolve a query over a transaction and my counting up chat bot wasn’t working, I sent an email from the wrong email address that wasn’t connected to my account. But Leah managed to fin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
App not the most accessible for a new user, help chat bot useless, emails to the help section much more effective and efficient. New account set up quickly, card sent promptly. Had problems with my cl... Toon meer
Bedrijf heeft geantwoord
I just received my wages after a stressful delay, and I want to thank the Countingup team for their help. Debbie, Rochelle, and Dennis were incredibly compassionate, understanding, and patient throu... Toon meer
Bedrijf heeft geantwoord
I broke my phone AND lost access to my email. Somehow Leah sorted it all out to verify the app on my new phone, without making it hard work for me, but still ensuring obvious safety checks were ticked... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Countingup
Geschreven door het bedrijf
Forget everything you know about business banking.
Countingup offers what traditional banks don’t – money, accounting and tax in one smart app, plus all the tools you need to help your business thrive. Think instant invoicing, automatic expense tracking, built-in accounting software, money-saving tax tools and live business insights. Countingup takes care of your financial admin so you have the time to focus on what you love.
Apply today in less than 4 mins, start accepting payments straight away and receive your debit Mastercard® in the post in a few days. You’ll also get a free 3 month trial with no strings attached. Over 100,000 sole traders, freelancers and UK Ltd companies have already chosen Countingup as their business current account. Will you be next?
Contactgegevens
London, Verenigd Koninkrijk
- support@countingup.com
- countingup.com
4,2
Goed
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Countingup
We're thrilled to hear you're having such a positive experience with Countingup 😃
This is exactly what we like to hear on a Monday morning!
❤️ Team Countingup
Antwoord van Countingup
Thank you for sharing your feedback Teresa. We're sorry to hear that the account hasn't met your expectations 😔
We'd appreciate the opportunity to learn more about what you think we could do differently and the features you feel are missing. A member of our team will be in contact shortly to see if there's any lessons or learns we can take away.
❤️ Team Countingup
Very friendly online banking
10 februari 2026
Antwoord van Countingup
Thank you for the 5 star review Ifeanyi 😃
We're thrilled that you find the app to be user friendly! We're glad to be supporting you & your business venture!
❤️ Team Countingup
Antwoord van Countingup
Thank you so much for the complimentary feedback Gionea 👏
We strive to offer the best product and service possible - we're thrilled to hear we're achieving this in your eyes! 👀
❤️ Team Countingup
Great,excelent
20 februari 2026
Antwoord van Countingup
Thank you for the 5-star rating! ⭐️
We look forward to continuing to support your business!
❤️ Team Countingup
I highly recommend Countingup business…
I highly recommend Countingup business account to anyone looking for business account. It is easy to access and also the have good customer service
27 mei 2025
Antwoord van Countingup
Thank you so much for the high recommendation Teclaire ☺️
We're delighted to hear that you find the account easy to access and that our support team have taken good care of you.
We appreciate you spreading the word to other business owners too! 🤩
❤️ Team Countingup
Very satisfying services!!!!!
11 februari 2026
Antwoord van Countingup
Thank you for such a positive review! 😄
It’s fantastic to know you’re finding our services worthy of 5 stars! 🤩
❤️ Team Countingup
I think very relatable and faster…
I think very relatable and faster service I am happy 😁
15 februari 2026
Antwoord van Countingup
This is so lovely to read! We appreciate the great review ☺️
We're always aiming for our service to be fast and helpful to make it easy for our customers!
❤️ Team Countingup
A Reliable Partner for Small Business Finances
I’ve been using Countingup for the last three years, and overall, I am a very happy customer.
The invoice generation is, in my opinion, where this app truly shines. It is slick and professional. I love having the flexibility to:
Generate an invoice in seconds.
Send it directly via email.
Include a payment link so my clients can pay instantly.
Another huge plus is that the app sends proactive notifications regarding annual accounts and tax deadlines. Having those helpful reminders ensures I never miss a filing or get hit with a surprise penalty.
It’s worth noting that Countingup isn't a "do-it-all" solution just yet. Currently, it still cannot process foreign currencies and has limitations on making certain payments directly.
Because of this, I use it in combination with Revolut. I use Revolut for my international transactions and Countingup for my primary UK bookkeeping and invoicing. While I’d love to see these features added in the future so I could use one single app, I am still very happy to continue using them because the core features they do offer are executed so well.
22 april 2025
Antwoord van Countingup
Thank you for being a loyal Countingup member Slavica ☺️. We're thrilled to hear that our invoicing tools and tax notifications have helped you with the running of your business - that's exactly what they are built for!
We really appreciate your feedback regarding International Payments. Whilst we don't offer direct international payments within the app yet, we do have a partnership with CurrencyFair to help our customers manage those needs 🌍. We're always working to expand our features to make the "do-it-all" solution become a reality.
In the meantime, we're delighted that our existing features continue to shine!
❤️ Team Countingup
I use it for business and its works…
I use it for business and its works very nice,but sometimes i have a problem to state which bank i use for business,because there is ko selection of countingup,so i am vonsidering to swich provider
13 mei 2025
Antwoord van Countingup
Thanks for providing us with this feedback Gasans 🙏
A member of the team has reached out to you via the app to get some more information and help with this 🙂
❤️ Team Countingup
Antwoord van Countingup
Thanks for the 5 ⭐️ review!
We're so glad to hear you're enjoying your experience with us so far! If there's anything else we can help with in the future, please get in touch with our support team.
❤️ Team Countingup
Antwoord van Countingup
Thank you for leaving the review Siphilisiwe ☺️
We're pleased that you have had a positive experience with the app and our support team! If you do need anything in the future, don't hesitate to let us know 💬
❤️ Team Countingup
Antwoord van Countingup
Yaser - thank you for the wonderful review! ✨
We know it's important to get things moving as quickly as possible when you're starting up a business 😊
❤️ Team Countingup
Great app / although could include…
Great app / although could include estimates and a side savings account
4 februari 2026
Antwoord van Countingup
Thanks for the review and for your great suggestions 😄
We're glad you're enjoying the app so far and we're always looking for ways to improve. Savings accounts are definitely a feature we're hoping to offer in the near future so keep your eyes peeled 👀
❤️ Team Countingup
Great Bank user friendly App
23 januari 2026
Antwoord van Countingup
Thanks for the 5 ⭐️ review Akhtar!
We're pleased to hear that you feel the app is user-friendly, our teams have worked hard to make sure that all of our features are easy to use 📲
❤️ Team Countingup
Antwoord van Countingup
We're thrilled to have received such a lovely review Akinwale 😊
We aim to provide a service that feels tailor-made for business owners, so it’s great to know we're hitting the mark 🎉
❤️ Team Countingup
Counting up has made it easier to run…
Counting up has made it easier to run my business
3 februari 2026
Antwoord van Countingup
Thank you for the fab feedback Decency 😄
Countingup is all about making managing your day-to-day business operation easier! We look forward to supporting your business as it continues to grow 🚀
❤️ Team Countingup
Tax Pot Saving Cash and Stress
Specifically about the tax pot - brilliant idea and saves so much stress and hassle. Set it up and think no more about it, money set aside on every incoming payment ready for the dreaded tax bill. Takes the stress right out of it all.
3 februari 2026
Review zonder uitnodiging
Antwoord van Countingup
We're pleased to hear that you love our TaxPots as much as we do Shelley 🙌
Managing taxes is often the biggest headache for small businesses. Our Tax Pot is intended to be that peace of mind that those taxes are taken care of! ☺️
❤️ Team Countingup
Fast and easy to use for business 🥰🥰🥰🥰🥰
27 mei 2025
Antwoord van Countingup
We're feeling the love with this review Genet ☺️
We're delighted to hear that your finding our app useful for your business operation - that's exactly what we strive for.
❤️ Team Countingup
Your bank offers amazing facilities via…
Your bank offers amazing facilities via Countingup. It’s extremely helpful for business, with excellent VAT and billing services, and the mobile app is very easy to use.
29 januari 2026
Antwoord van Countingup
This is wonderful to hear Mahi - you've truly made our Friday! 😃
We've worked really hard to make sure that the VAT features we offer are beneficial for our customers. We're also pleased that you're finding the app easy & useful for all your businesses needs 📲
❤️ Team Countingup
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