I dealt with the Muswell Hill store and was incredibly well looked after by Neeta. Extremely knowledgable and clear with her correspondence, delivered with a friendly personable manner. The delivery w... Toon meer
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I found myself with a plumbing dilemma and needing to get a part and advice asap. First I called Muswell Hill showroom and Nina was so helpful. After I called Aftersales and a gentleman called Chri... Toon meer
Great experience with C.P. Hart from start to finish. Special mention must go to Bastien & Ian who carried out our delivery. They arrived exactly when they said they would and were so helpful, making... Toon meer
Very satisfied with the service we received from the Windsor store. Kevin and Ian were most helpful with the delivery of our goods today
Bedrijfsgegevens
Geschreven door het bedrijf
About C.P. Hart
Geschreven door het bedrijf
- C.P. Hart has been at the forefront of premium bathrooms in the UK since it was established as a family business in 1937. Our goal is to be known by all for our market leading designs, products and service. We are governed by three values: putting the customer first; getting it right first time; and winning as a team.
- C.P. Hart Bathrooms
- We are proud of our track record of being first to market with many of the UK’s most sought after bathroom brands and of our association with many of the world’s most respected product designers – luminaries such as Philippe Starck, Jean-Marie Massaud, Patricia Urquiola and Antonio Citterio. These complement our own, C.P. Hart branded collections. Equally, we source only from the highest quality manufacturers – international companies such as Duravit, Hansgrohe, Dornbracht, Toto and Gessi, and leading domestic players such as Samuel Heath, Matki and Imperial.
- From our 15 showrooms, primarily in London and the South East, we design, supply and arrange installation of bathrooms nationwide. Our 20,000 square-feet flagship showroom spreads beneath the railway arches of London’s Waterloo station and has been designed as a showcase for our extensive product collections. As the largest premium bathroom showroom in the UK, it is an inspirational meeting place for trade professionals and retail clients.
- Visit our website at www.cphart.co.uk.
Contactgegevens
Railway Arch 213, Newnham Terrace, Hercules Road, SE1 7DR, London, Verenigd Koninkrijk
- 0345 873 1121
- contactus@cphart.co.uk
- cphart.co.uk
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Great delivery service
Great delivery service, Bastien and Ian were very friendly, helpful and efficient.

Antwoord van C.P. Hart
Not fit for purpose soap dishes
Very sorry to give a poor review. This is not about the team at CP Hart, who have been very courteous and up to a point very helpful. I recently purchased bathroom/toilet accessories like toilet roll holders, soap dishes etc. And it is with the soap dishes, that I have a real problem. Long made short. Knock the glass soap holder and it easily and quickly falls out of the metal holder. It is of course very well made and looks great. But that's not the point. I spoke to somebody (and even sent them a video). This issue was rejected by CP Hart, who claimed that the glass soap dish needed to be loose, so it could be removed. Sorry this is not correct. They obviously don't understand that there is a difference between loose and firm. Firm is good loose is bad. And since I have no desire to fit them and then a little bit down the road, they get knocked and fall and smash on the floor. They need to go back. Shame, as I would have preferred a product that was fit for purpose. BTW they were to replace rather old and sad looking Homebase holders, that were a fraction of the price, when bought 20 years ago. But the Homebase glass is held firmly in the metal loop, that forms part of the arm. If Homebase could get it right 20 years ago, I am confused why CP Hart don't understand this need 20 years on. Real shame. Looks great but form over function is not much help.

Antwoord van C.P. Hart
Prompt service and great communication
The service was great and prompt. The delivery drivers Conner.W and Peter were very friendly. Would definitely recommend 5/5 service

Antwoord van C.P. Hart
Bastien and Ian were super helpful and…
Bastien and Ian were super helpful and friendly when delivering to our house this morning. Amazing service

Antwoord van C.P. Hart
Excellent delivery
Peter, Ian & Kevin arrived today for a delivery and to collect a heavy shower screen. They were punctual, courteous and friendly and carried out the work with no fuss at all. A very pleasant delivery.

Antwoord van C.P. Hart
Bastien and Ian delivered part of my…
Bastien and Ian delivered part of my bathroom and were so courteous and helpful, they went above and beyond to ensure my delivery was smooth and completed. Great customer service and very kind. Thank you!

Antwoord van C.P. Hart
Just received my delivery today
Just received my delivery today.
Peter was very kind and helpful. He went out of his way to bring the heavy parcel to the ground floor entrance area even though he wasn’t required to. Much appreciated!

Antwoord van C.P. Hart
My vanity unit was delivered within a…
My vanity unit was delivered within a couple of days of ordering and Bastian and Ian were extremely helpful with the kerbside delivery. Thanks!

Antwoord van C.P. Hart
I had the pleasure of dealing with Shivani Mehta
I had the pleasure of dealing with Shivani Mehta, and I can confidently say she is someone you absolutely want to work with. Her service is fantastic, professional, reliable, and consistently helpful at every step. She went above and beyond to assist with everything I needed, making the entire experience smooth and stress-free. Highly recommended for anyone looking for excellent service and genuine support.

Antwoord van C.P. Hart
Excellent service
I have been superbly impressed with CP Hart, particularly Jasmine Mackay, whom I dealt with when inquiring about and ordering two TOTO washlets in 2021 and now again when requiring a spare part. Excellent service, fabulous customer experience, brilliant efficiency. I couldn’t recommend higher.

Antwoord van C.P. Hart
Delivery service
Grant the delivery driver was really helpful, polite and professional. Delivery was on time. Thank you!

Antwoord van C.P. Hart
Swift on time delivery by Grant
Swift on time delivery by Grant
Very helpful and polite
Navigated my awkward path to get my delivery to my front door
So nice to find someone so helpful

Antwoord van C.P. Hart
Outstanding service
Outstanding service, fantastic range and product quality.
Back up and communication first class as was delivery with a smile from Peter.

Antwoord van C.P. Hart
Five-star service from start to finish
I purchased products from C.P. Hart Waterloo branch for two of my bathrooms and the whole experience has been excellent.
Adam in sales was very friendly, helpful, and always responsive whenever I had questions. The after-sales team (Melissa, Michelle, Kyra) were also outstanding. At one point my plumber misplaced a part for my TOTO washlet toilet seat, and C.P. Hart contacted TOTO and arranged a replacement completely free of charge.
I also had an issue with the underfloor heating where my installer accidentally damaged the cable during installation, and C.P. Hart helped liaise with the supplier quickly and efficiently to resolve the problem.
Overall, I highly recommend this company. Great products, great service, and genuinely supportive after-sales care. Five-star service all round. ⭐⭐⭐⭐⭐

Antwoord van C.P. Hart
Mandy Davies is just fantastic
Mandy Davies is just fantastic, the epitomy of a great customer service person - proactive, knowledgable, a good listener, resolving issues and making sure the customer is happy at every step, personable, down to earth - I could go on! Such an asset and ambassador for the CP Hart brand.

Antwoord van C.P. Hart
good professional
just got our two bathrooms done. Good company and the builders they provide are professional too.

Antwoord van C.P. Hart
Great delivery from Wade
Fantastic customer service today from Wade, friendly, helpful and professional.
Thanks again!

Antwoord van C.P. Hart
Peter & the CPH team
Peter, who delivered our equipment today, was very personable and extremely helpful.
Holly & Tony at the Guildford operation were also super efficient.

Antwoord van C.P. Hart
Very helpful service from Jasmine.
Very helpful service from Jasmine who called me back when she said she would and also moved a lot of things around to accomodate my urgent order. Thank you Jasmine for the brilliant service.

Antwoord van C.P. Hart
MICHAELA STEPANKOVA Was fantastic
MICHAELA STEPANKOVA Was fantastic. She was extremely patient with us as we had a couple of rooms to do. She helped with endless queries and was always very happy to help. We ended up exploring loads of options but yet went back to her very first suggestion. The store is excellent, huge range of options to see in display which was super useful. It’s not cheap, but the service we received made it feel like good value.

Antwoord van C.P. Hart
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