Cycle SOS Reviews 

53
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Overall handling of my no-win no-fee damages claim for injury following a collision with a car was not too bad. I found Cycle SOS from an internet search for a local firm but my claim was handled by S... Toon meer

Beoordeeld met 5 van de 5 sterren

I got knocked off my bike and broke my lower back and pelvis, I started a claim with Cycle SOS as the other party involved refused to replace my Bike that was written off. After an ongoing case and s... Toon meer

Beoordeeld met 5 van de 5 sterren

It took nearly 3 years and seemed long winded and complicated process but we could not have done it without the excellent work of Fletchers. They kept us upto date all the time and you felt as if they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

David was always helpful whenever I raised a query. His response time was very good and he would always take the trouble to explain anything I asked. His calm & professional approach throughout the w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocaat
  2. Advocatenkantoor
  3. Juridische dienstverlening

Geschreven door het bedrijf

Cycle SOS ‘The Cyclists National Helpline’ is made up of a highly trained team of specialist personal injury cycling lawyers that help injured cyclists recover compensation following an accident. As part of Fletchers Solicitors we are backed by a wider team to be able to support our clients getting successful results.

Cycle SOS

Geschreven door het bedrijf

Over 30 years representing injured cyclists
We handle many serious injury cases for cyclists and our 30 years experience gives us the expertise to win them.
Our team are cyclists themselves
Our sympathetic and approachable team have the necessary understanding to really help cyclists that have been injured following a collision/ accident.
We can recover other financial losses
We provide access to medical assistance and physiotherapy to help get our clients back on their bike as soon as possible. We also help recover any earnings lost as a result of the accident to relieve some of the financial burden an accident can cause.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(53)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thanks to Fletchers Solicitors' hard…

Thanks to Fletchers Solicitors' hard work and expertise, my case was resolved successfully, I couldn't be happier with out come. I highly recommend Fletchers Solicitors to anyone in need of legal representation. They are true professionals and a credit to their profession and a special thanks to DAVE GARDNER who helped me.

8 februari 2023
Review zonder uitnodiging
Logo Cycle SOS

Antwoord van Cycle SOS

Hi Mohammad

Thank you so much for leaving this great 5 star review and recommendation for Cycle SOS and Fletchers Solicitors it's much appreciated. Your kind words have been passed onto Dave and the management team here, and they will be delighted to read how happy you were with the service provided.

If you should find yourself in need of our assistance again, please do not hesitate in contacting us.

Best Wishes
Cycle SOS

Beoordeeld met 1 van de 5 sterren

I Bucks pothole…

I contacted cycle sos after i hit a pothole which was marked around in white paint . my colnago bike frame was written off . buckinghamshire road department were aware of this pothole . open and shut case . but cycle SOS would not help because there was not enough profit for them to make

14 juni 2022
Review zonder uitnodiging
Logo Cycle SOS

Antwoord van Cycle SOS

Hi Peter,

Thank you for contacting us today, I understand you spoke to my colleague Lucy, and advised the reason for your comments.

I am very sorry to hear you suffered an accident in 2021 and that the solicitors you contacted at the time were unable to assist you.

Fletchers Solicitors have now taken over Cycle SOS recently, and so I can understand why you left the comment in relation to previous service as obviously you were disappointed they were unable to help you.

I just wanted to contact you on here to thank you for taking the time to contact us as we do not hold any details for you on our system, and so I appreciate you taking the time to advise us the reason for your comments.

I wish you all the very best and if we can ever be of assistance, please do not hesitate to contact me and I will do all I can to assist you.

Best wishes
Catherine



Best wishes
Catherine

Beoordeeld met 5 van de 5 sterren

You advised and assisted me

You advised and assisted me, guided me through procedure over what was months of my treatment recovery and subsequent resolution of injury claim, with the guidance of Chris Livesey I had nothing to worry about all documents were explained.

13 mei 2022
Beoordeeld met 2 van de 5 sterren

Feel cheated

I have been informed by my solicitor that I won’t be collecting my full award because the government have imposed a limit on the “costs” that can be claimed from the opposition.my solicitor has informed me that the cost residue can be claimed from my payout.in my case this is £952 which seems a lot considering the other side admitted liability,and I was not at fault for the accident in any way.VERY dissappointed with the outcome

20 april 2022
Logo Cycle SOS

Antwoord van Cycle SOS

Thank you for taking the time to leave us a review. Most of our clients are pleased with our service but we value all our clients' feedback as it enables us to monitor our service levels and identify where we can improve.

Clients can rest assured that we will always treat their affairs in complete confidence and for this reason we cannot comment on individual cases in public. However, we do encourage clients who are unhappy with our service to let us know so we can see what needs to be done to put matters right and to allow us the opportunity to explain any elements of the claim process which are out of our control or on which there may have been a misunderstanding.

Please accept our apologies for any confusion or misunderstandings around what was set out in our initial paperwork and accompanying explanations at the outset of the case. We appreciate how frustrating it is to have been put in this position by the Government and insurance industry and assure you that as a firm, we have shouldered the majority of these shortfalls ourselves.

If you wish to discuss the matter further, we invite you to do this confidentially. You can email me directly here if you wish to do so: p.smith@sjlaw.co.uk
Paul Smith, Director.

Beoordeeld met 5 van de 5 sterren

They were very professional throughout…

They were very professional throughout my time with them and kept me up to date with everything, I was awarded damages which I have not yet received but am confident this company will deal with this as soon as possible. Chris my rep was fantastic throughout. Great company.

3 maart 2022
Beoordeeld met 5 van de 5 sterren

100% recommend

I got knocked off my bike and broke my lower back and pelvis, I started a claim with Cycle SOS as the other party involved refused to replace my
Bike that was written off. After an ongoing case and some hard work throughout the departments - especially from Dave Gardner who handled my case, I decided to agree to a settlement offer made by the defendants insurers for a substantial amount. Thank you Dave and the team!

5 november 2021
Beoordeeld met 5 van de 5 sterren

Professional, empathetic and great communication

Was really pleased with the thorough service that I received, Dave took his time to understand my case and advocated on my behalf. The case was handled professionally and quickly , with regular emails and telephone updates throughout. I am extremely pleased with the outcome and was glad to have cycle SOS on my side. I would definitely recommend this company.

7 september 2021
Beoordeeld met 5 van de 5 sterren

Was in a bike accident where a car ran…

Was in a bike accident where a car ran into me at a roundabout; was the driver fault as he did not wait for me to pass...contacted Cycle SOS and they help me put in a claim against the driver insurance and I got a good payout....Cycle SOS were very helpful and had no problems dealing with them...If I had to use them again; I would

15 juni 2021
Beoordeeld met 5 van de 5 sterren

Road accident meniscus injury - Successful claim

I contacted Cycle SOS following a road traffic accident in which I was knocked off my bike by a car coming out from a side road. I damaged the meniscus in my right knee and ended up having keyhole surgery and physio to treat my injury. I dealt with Chris at Cycle SOS and he was clear and helpful with his communication throughout the whole process, keeping me updated regularly. He helped make a very stressful time as stress-free as possible and the final settlement exceeded my expectations. Really happy with the outcome, I highly recommend Cycle SOS!

17 februari 2021
Beoordeeld met 5 van de 5 sterren

Cycle accident

Following a bike accident Joanne and the team were excellent in helping me with my claim. The steps were clearly explained and the support was provided quickly. I certainly felt Joanne and the team were fighting my corner.

30 oktober 2020

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