I chose Designer Carpets because of the excellent reviews and I wasn’t disappointed! I ordered a runner for the hallway and prior to delivery I had a courtesy call to explain a little design flaw in t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The team were fantastic — so helpful and genuinely friendly. I ordered a made‑to‑measure rug for my home office and it’s perfect. I later needed a smaller rug in the same material, which was no longer... Toon meer
Bedrijf heeft geantwoord
Ordered samples first before making an order for my carpet. Got a choice of delivery dates and was emailed the previous day with a time slot. Delivery chap took the carpet through to my back garden at... Toon meer
Bedrijf heeft geantwoord
Designer Carpet delivered exactly what we needed, on time. The delivery guy was pleasant and knew exactly what he was talking about. The carpet was excellent, good quality and we are enjoying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Contactgegevens
Ripley , Verenigd Koninkrijk
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Designer Carpet
Thank you for the 5-star review! We're glad we were able to provide great, professional service, thanks again!
Antwoord van Designer Carpet
Thanks Clara for the 5 Star review. We are so pleased to hear you received excellent service from the team!
Helpful on the phone and v responsive
Helpful on the phone and v responsive. V happy with the rug with edging. Thank you!
9 maart 2026
Antwoord van Designer Carpet
Thanks for such a wonderful review! We're so glad you're pleased with your rug!
Helpful driver
Driver helped me get the long and heavy roll of carpet in through a ground floor window
27 februari 2026
Antwoord van Designer Carpet
Thank you for the 5 stars! We’re really pleased to hear the driver was able to help with getting the carpet in safely. We’ll be sure to pass on your kind feedback!
5* Experience
Fantastic quality carpet, excellent value for a good sized remnant. It looks and feels great. Delivered within 2 minutes of time estimated night before by friendly driver with regular updates and tracking ability. This is why I am a returning customer.
4 maart 2026
Antwoord van Designer Carpet
Thank you for your fantastic review and for your continued support! We’re delighted to hear you’re so pleased with the quality and value of your remnant. It’s wonderful to know the delivery experience was spot on too. We really appreciate your loyalty and look forward to helping you again!
Great Service and product
Designer carpets were very responsive to messages in a really quick timeframe. My rug is fantastic and I am yet again (as a returning customer) extremely pleased with it.
6 maart 2026
Antwoord van Designer Carpet
Thank you for your lovely review and for coming back to us again! We’re delighted to hear you’re pleased with your rug and that our team was quick to respond to your messages. We really appreciate your continued support.
Great customer service when I phoned to…
Great customer service when I phoned to ask how to order. Easy ordering online. Prompt call back from customer service to advise approx delivery date of my order. Courier arrived on time and delivered without any problems. Would recommend, and would definitely use again. Thank you to all concerned
5 maart 2026
Antwoord van Designer Carpet
Thank you for your wonderful review! We’re so pleased to hear our team could help when you called and that the ordering, communication, and delivery all went smoothly. We really appreciate your recommendation and look forward to helping you again in the future.
A great product and good service … very…
A great product and good service … very pleased with the end result… love the flexibility that ability to specify exact size provides . Have bought several carpets and runners from them: be aware that the ‘wrap’ edging is much more cost effective.
4 maart 2026
Antwoord van Designer Carpet
Thank you for your kind review. We’re delighted to hear that you’re pleased with the end result and that the ability to specify the exact size worked well for you. It’s also wonderful to know you’ve returned to us for several carpets and runners – your continued support means a lot.
Service
Everything went exactly as communicated. Great service all round. Great price for wool carpet. Used twice now , would highly recommend.
9 maart 2026
Antwoord van Designer Carpet
Thank you for your great feedback. We’re really pleased to hear that everything went exactly as communicated and that you were happy with the service and value of the wool carpet.
It’s especially nice to know you’ve chosen to use us twice and would recommend us to others, that means a great deal to our team
Easy process coupled with helpful call…
Easy process coupled with helpful call handler.
Order received on date promised.
Would definitely use again.
4 maart 2026
Antwoord van Designer Carpet
Thank you for your review. We’re pleased to hear you found the ordering process easy and that our team was helpful. It’s great to know your order arrived as promised, and we really appreciate your support. We look forward to helping you again in the future.
Antwoord van Designer Carpet
Thanks for the 5-star review. We really appreciate it!
Excellent from beginning to finish
Ordered this carpet from designer carpet
They were very polite, efficient and courteous
3 maart 2026
Antwoord van Designer Carpet
Thank you for your kind review! We’re delighted to hear you found our team polite, efficient, and courteous. We really appreciate your feedback and hope you enjoy your carpet!
Absolutely thrilled with our 2 rugs
Absolutely thrilled with our 2 rugs.
Beautiful quality and amazing value at a fraction of the original price.
Being able to pick the right sizes for our space made such a difference.
This was our second time ordering a rug with Designer Carpets
2 maart 2026
Antwoord van Designer Carpet
Thank you for your such a lovely review! We’re delighted you’re thrilled with your rugs. We really appreciate you choosing Designer Carpets again!
very good price
2 maart 2026
Antwoord van Designer Carpet
Thanks for the 5 star review! We really appreciate it
Quality carpets
Quality carpets. Samples arrived quickly and they checked to see they had all arrived as some came direct from the manufacturers. When dealing with the actual carpet they were efficient and helpful. Their delivery was on time and you could track the actual delivery van so you could see exactly when they were likely to arrive. All in all a positive experience.
12 februari 2026
Antwoord van Designer Carpet
Thank you for such a great review! We’re pleased to hear the samples, service, and tracked delivery all met your expectations. Delighted you had such a positive experience with us!
Bubbleweave
Arrived on time great price. Delivered by polite helpful courier. I already have this bubbleweave sisal fitted in one of my rooms supplied by my local carpet shop and love it but is was so expensive. I was so pleased to find this remnant at a fraction of the rrp.at Designer Carpet that enabled me have it another room. Thanks
13 februari 2026
Antwoord van Designer Carpet
Thank you for such a wonderful review! We’re so pleased you found the remnant at such great value and could match your existing carpet. It’s lovely to hear delivery was on time and that the courier was polite and helpful. We really appreciate your feedback!
Very good service
I was very pleased with the carpet offcuts, it was just right for the space. Easy to order on line, the carpet arrived very quickly.
Very good service.
16 februari 2026
Antwoord van Designer Carpet
We truly appreciate your kind words and 5-star rating! It’s fantastic to hear that you’re happy with your purchase. Thanks again for choosing us!
Excellent Service
Always Easy ordering, great customer service & delivery experience.
16 februari 2026
Antwoord van Designer Carpet
Thank you for your lovely feedback! We’re so pleased you find ordering easy and that our customer service and delivery experience continue to meet your expectations. We really appreciate your support!
Quick delivery exact colour match to…
Quick delivery exact colour match to existing carpet. Really pleased with product
16 februari 2026
Antwoord van Designer Carpet
We are so glad you're pleased with your order! Thanks for such a wonderful review.
Great choices & well priced!
Great choices, well priced, super quick at making up custom sized rugs, and beautifully made/bound!
Delivery was as scheduled and delivery man was very helpful and placed the rug in the right room
13 februari 2026
Antwoord van Designer Carpet
Thank you for your wonderful review! We’re delighted you were so pleased with everything from the choices available, pricing, and the finish rug. It’s great to hear delivery went smoothly too. We really appreciate your feedback!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.