Designer Radiators Direct Reviews 

2.497
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Fast delivery good design. Only disappointment is that the key component which would suffer most stress under use is plastic not steel.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service from Cameron Molloy. I had an issue with deadlines, and Cameron did a great job making sure we get our rads on time. And... cheaper. Cannot fault the service and price

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service. Next day delivery. Had one radiator where I’d ordered the wrong size. They arranged collection (at no charge), and provided a refund promptly. Ordered the correct size and again ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were so lucky to find these rads to replace two existing , fitted perfectly . Delivered within in few days with very good info on delivery position & time . Pity I can’t add picture 😊

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Radiateurwinkel
  2. ook in
  3. Binnenhuisarchitect
  4. Verwarmingsapparatuur leverancier

Over Designer Radiators Direct

Geschreven door het bedrijf

Designer Radiators Direct is the one-stop-shop supplier of affordable designer radiators, towel radiators and accessories. Catering to all rooms in your home or commercial space, we aim to bring our customers only the best in designer radiators.


An Unbeatable Range of Radiators

At Designer Radiators Direct, we showcase an unbeatable range of radiators carefully created from a hand-picked selection of over 20 premier brands. Offering an array of exceptional traditional, bespoke, standard and designer radiators in a variety of colours, finishes, sizes and types to suit your need - we guarantee satisfaction.


Free UK Mainland Delivery

Along with boasting an enormous range of radiators in UK, we deliver your radiators right your doorstep, ensuring comfort, simplicity and efficiency every step of the way.


Leave Us Your Feedback

We value your feedback tremendously because it lets us know if we are on the right track or if we need to improve any areas of our service. Thank you for taking the time to help us become a better company for the future.

Geschreven door het bedrijf

Free UK Delivery

Free delivery to UK mainland addresses when you order from Designer Radiators Direct.

Free delivery to UK mainland addresses when you order from Designer Radiators Direct.
*For Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(2.497)

138 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Oh there’s so many to choose from.

Oh there’s so many to choose from..
they have a great choice and the colours WOW !!!!
Brilliant just brilliant…. And made well !!! 😍

16 september 2025
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Antwoord van Designer Radiators Direct

Hi Lynne, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Great communication, great product

Had some queries about lead times and materials and the response via email was quick, helpful and specific. Dispatch was exactly as promised and the radiator is excellent quality. Considering the lack of communication I experienced with competitors, I found DRD a great experience.

29 september 2025
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Antwoord van Designer Radiators Direct

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Ease of ordering

Ease of ordering, helpful customer service and great delivery service

15 september 2025
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Antwoord van Designer Radiators Direct

Hi Paul, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Very stylish radiators reasonably priced.

The radiators are lovely. And very reasonably priced. After care was great too as I had ordered the wrong valves. There was no problem getting them replaced and a refunded. Do keep all your packaging intact until your fitter has checked that you have ordered the right ones though as you will need the packaging to be complete if you need to get a refund and replacement.

15 september 2025
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Antwoord van Designer Radiators Direct

Hi Amanda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Great service super fast delivery good…

Great service super fast delivery good quality product excellent value recommend buying from this company thank you

26 september 2025
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Antwoord van Designer Radiators Direct

Hi Lee, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 4 van de 5 sterren

Good service

A competitive price and very friendly, knowledgeable and helpful staff. The whole process was quick and the delivery was as quoted.

25 september 2025
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Antwoord van Designer Radiators Direct

Hi Miss Williams, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 4 van de 5 sterren

Trapped air

Very happy with look and performance of radiators purchased but would say there is an annoying noise fault ie. bubbling despite they and system being bled of air. Any advice please?

1 september 2025
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Antwoord van Designer Radiators Direct

Hi Roger, thank you for your 4-star review! We’re really pleased you’re happy with the look and performance of your radiators.

The bubbling noise usually suggests there’s still a bit of air or a flow issue, so we’d recommend bleeding the radiators again and checking the system pressure. If everything’s been bled, balanced, and the pressure is correct, it may be best to consult a plumber, as there’s not much more we can advise remotely. Thank you - Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

Great service & really pleased with the…

Great service & really pleased with the radiators we purchased, they are a beautiful colour antique brass.

11 september 2025
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Antwoord van Designer Radiators Direct

Hi Janet, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Vertical radiator. …

Excellent radiator quality brilliant delivery & easy to order. Definitely recommend this company.

22 september 2025
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Antwoord van Designer Radiators Direct

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

The customer service is amazing

The customer service is amazing, always willing to keep you up to date on my purchase. The product itself was perfect. Great quality. Would definitely purchase from DRD again 😊

31 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Simon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Good service and product

Good product and delivered when they said

31 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Murray, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Lovely radiator

Lovely radiator , website great easy to navigate with great choice of designs , delivery very quick,

28 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 2 van de 5 sterren

The unit was supplied with black…

The unit was supplied with black plastic covers over pipe inlets.
The unit was painted to customers selection.
Regrettably the paint was NOT dry before adding plastic cap.
So when removed it took a small part of paint with it!!
The affected part is on the top of the unit NOT the bottom so is noticeable....

28 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Nigel, thank you for your feedback, and I’m really sorry to hear about this issue. I’ve sent you an email directly, as this hasn’t previously been reported to us.

If you could kindly share a photo of the affected area, we’ll be happy to review and provide a suitable solution. We take quality very seriously and appreciate the chance to put this right. Thank you - Cameron, Sales Manager

Beoordeeld met 2 van de 5 sterren

Two radiators still not delivered

Two radiators not delivered ! 2-3 days promised and monies taken ! Had to phone up to enquire ! Out of stock - this should have been communicated
Still waiting for radiators !
In addition chrome radiator delivered with white pipe connectors not chrome as ordered ! Poor service to date - deliveries came in many times with no delivery notes !

21 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Mark, we’re very sorry for the inconvenience caused. During peak times stock issues can occasionally occur, though we did communicate this as soon as it came to light.

We’ve also sent over some alternative options and are just waiting to hear if they’re suitable. Thank you for your patience while we work to resolve this for you. Thank you - Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

Chloe was again very helpful and…

Chloe was again very helpful and efficient in helping us place our order for bespoke colour radiators.

12 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Anthony, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Stacey and staff were brilliant in…

Stacey and staff were brilliant in dealing with my purchase. Luis from the delivery company was on time and helpful. Thank you

9 september 2025
Review zonder uitnodiging
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Antwoord van Designer Radiators Direct

Hi Val, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Good delivery timescales

Good delivery timescales. Radiators are excellent and very happy. Would use again.

31 juli 2025
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Antwoord van Designer Radiators Direct

Hi Jennifer, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 5 van de 5 sterren

Super looking radiator arrived quickly…

Super looking radiator arrived quickly excellent service from ordering to delivery

30 juli 2025
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Antwoord van Designer Radiators Direct

Hi Danny, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Beoordeeld met 4 van de 5 sterren

Great Service

To be fair, this should be a 5 star review because the service was great, the issue being that the radiator was damaged which was a massive inconvenience as I had the fitters booked, not really Designer Radiators Direct fault and the process of its return and replacement was handled very well. I have bought from them before and everything flowed smoothly - will buy again from this company.

3 augustus 2025
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Antwoord van Designer Radiators Direct

Hi Zoran, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

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