Designer Wallpapers Reviews 

1.814
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really impressed with the quality and customer service from Designer Wallpapers. The team were very responsive, helpful and a pleasure to deal with throughout. The quality of the wallpaper is excel... Toon meer

Beoordeeld met 5 van de 5 sterren

This is a difficult one! Delivery was absolutely the worse ever. I waited weeks and weeks for this, but I understand it was Designer Guilds fault. I didn’t want to give a poor rating, because Designer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very prompt delivery service and easy to use online website. I'd looked at this paper on other sites and designer wallpaper were the cheapest. I am so pleased with the colour and pattern of my Nina... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The wallpaper was delivered promptly. We were very pleased with the design and quality of the wallpaper from Osborne and little. We returned one roll as we had over ordered and once it was received th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Binnenhuisarchitect

Informatie afkomstig van verschillende externe bronnen

Designer Wallpapers brings you the UK’s most exclusive and exciting collection of wallpapers, from the very best designers, all on one website. All of our elegant and luxurious wallpapers are manufactured using the finest materials and we offer everything from traditional hand-printed designs to futuristic holographic patterns.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.814)

59 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Order arrived on time. Great company to deal with. Prices very competitive

15 december 2025
Logo Designer Wallpapers

Antwoord van Designer Wallpapers

Thank you for the lovely review, Michael. It's always great to hear when everything comes together smoothly – timely delivery and competitive pricing is exactly what we aim for.

We really appreciate you taking the time to share your experience and hope to see you again for your next project.

Best wishes,
Paul

Beoordeeld met 5 van de 5 sterren

Beautiful paper with fast delivery.

Beautiful paper with fast delivery.

4 december 2025
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Antwoord van Designer Wallpapers

Thank you, Lesley – short and sweet, just like our delivery! We're so pleased you love the paper. Enjoy your new walls.

Best wishes,
Paul

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service fast delivery excellent customer service 💯recommend

11 december 2025
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Antwoord van Designer Wallpapers

Thank you so much, Sarah – that's wonderful to hear! We're thrilled you had such a great experience with us. Recommendations like yours mean the world to a small business like ours. Wishing you all the best with your project!

Best wishes,
Paul

Beoordeeld met 4 van de 5 sterren

More info needed when items get delayed.

More info needed when items get delayed.

4 december 2025
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Antwoord van Designer Wallpapers

Thank you for the feedback, Jacqueline – and you're right, we can do better on keeping customers informed when there are delays. It's something we're working on. Glad the wallpaper got to you in the end!

Kind regards,
Victoria

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery. paper is beautiful, a good weight, very sharp print, really adds character to our new en suite. It makes me smile every time I go in the room.

4 november 2025
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Antwoord van Designer Wallpapers

Thank you so much, Monty – what a lovely thing to say! There's nothing better than hearing the wallpaper makes you smile every time you walk in. Wishing you many happy moments in your new en suite!

Paul

Beoordeeld met 5 van de 5 sterren

Love this company really fast delivery…

Love this company really fast delivery and absolutely love the wall paper. Looks stunning on my living room wall

10 november 2025
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Antwoord van Designer Wallpapers

Thank you so much – I'm thrilled you love it! There's nothing quite like seeing a stunning wallpaper transform a living room. Really appreciate you taking the time to share this.

Paul

Beoordeeld met 5 van de 5 sterren

Very good quality wallpaper delivered…

Very good quality wallpaper delivered quickly. I over-ordered by one roll and the return and refund process was straightforward. I’ll use them again!

9 november 2025
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Antwoord van Designer Wallpapers

Thank you so much for the lovely review, Iain! We're delighted the wallpaper met your expectations and arrived promptly. It's always better to have a roll spare than to run short mid-project, and we're glad the returns process was hassle-free for you. We look forward to helping with your next decorating project!

Kind regards,
Victoria

Beoordeeld met 5 van de 5 sterren

Great quality wallpaper, good customer service

Great quality wallpaper. Quick delivery. Efficient communication/customer service. Thank you!

6 november 2025
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Antwoord van Designer Wallpapers

Thank you so much for taking the time to leave this lovely review. We're delighted the wallpaper arrived quickly and met your expectations. If you ever need anything else, we're here to help. Enjoy your new walls!

Kind regards,
Paul

Beoordeeld met 5 van de 5 sterren

So quick and easy to order.

So quick and easy to order.. website so easy to access and view.. packaging was secure and delivered safely too .. well done

6 november 2025
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Antwoord van Designer Wallpapers

Thank you Linda! We're so pleased the ordering process was straightforward and that everything arrived safely. It's always great to hear the website is working well for our customers. Thanks again for your kind words, and we hope you enjoy your purchase!

Best wishes
Roxanne

Beoordeeld met 5 van de 5 sterren

Fabulous product and service!

Fabulous product and service!

3 november 2025
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Antwoord van Designer Wallpapers

Thank you so much, Ila! We're delighted to hear you're happy with both the product and the service. If there's anything else you need in the future, we're always here to help.

Kind regards,
Paul

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service from…

Absolutely amazing service from DesignerWallpapers.co.uk! The quality of their wallpapers is outstanding, and the range of designs is genuinely impressive. What really sets them apart, though, is their brilliant free sample service — fast, easy, and incredibly helpful when choosing the perfect design. Customer service was smooth and professional from start to finish. Couldn’t be happier. Highly recommended!

24 november 2025
Review zonder uitnodiging
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Antwoord van Designer Wallpapers

Richard, thank you so much for taking the time to leave such a lovely review — it really means a lot.

I'm delighted to hear you found the sample service helpful. It's such an important part of choosing wallpaper, and I'm glad it made the decision easier for you.

Thanks again for your kind words, and I hope you enjoy your new wallpaper!

Victoria
Designer Wallpapers

Beoordeeld met 1 van de 5 sterren

Stock levels are fake and CS says they help but don't.

I ordered a few rolls of wallpaper over the summer after booking in a decorator for ten days hence. Designer Wallpaper claims to have next day delivery so this should have been fine. Several days came and went with no communication. When I called, they said the wallpaper was out of stock and should come in the following week. I waited until the following week and nothing. When I called again, they checked with the supplier and apparently this one specific wallpaper was forgotten. Okay then. They suggested that I wait almost a month, which wasn't suitable. I asked to change to a different colour of the same design which was showing as in stock. They said yes and it would be with me the next day. Guess what! It wasn't! They called me up to say it would also be delayed. At this point I asked to cancel the order and have my money back, which they agreed to. I went to b&q and got a different (and cheaper!) version in person as by now they had messed me around so much that I could no longer order from somewh else online.

My work began a few days later. In the middle of the day, the wallpaper that I had cancelled arrived. I emailed to complain and the man who replied said there was no record of me cancelling. To be clear, there is ONE man working at customer service and it was the same man who cancelled it that sent that email. So that's incredibly disappointing. It was very annoying to have to send it off to return, I don't have a car and I had to carry it to the post office on the bus along with my baby in her pram. Which is why I wanted to order online in the first place, to avoid that.

I don't know what is going on at Designer Wallpaper but I won't ever be using it again and I highly recommend you don't either.

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Designer Wallpapers

Maggie, I'm Victoria, Head of Customer Services at Designer Wallpapers.

I'm sorry your experience with order #1364832 didn't meet our standards.

I've reviewed what happened: supplier delays affected your order, and when you requested a cancellation, it wasn't processed correctly in our system, resulting in the wallpaper being delivered when you no longer needed it. We should have arranged a collection rather than asking you to handle the return yourself, especially given you were managing this alongside caring for your baby.

We processed your full refund including the £9.39 return postage. Since then, we've strengthened our cancellation procedures and order management systems.

I'm sorry we couldn't deliver the service you deserved.

Victoria Smith
Head of Customer Services
Designer Wallpapers

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic from start to…

Absolutely fantastic from start to finish, brilliant service and a great price.

14 oktober 2025
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Antwoord van Designer Wallpapers

Hi Jane,

Thank you so much for your wonderful review! We're thrilled that you had such a positive experience with us from start to finish.

We really appreciate you taking the time to share your feedback, and we're so pleased you're happy with both the service and the price.

Best wishes,
Victoria
Designer Wallpapers

Beoordeeld met 5 van de 5 sterren

Great prompt service and DELIVERY!

Great prompt service and DELIVERY!! ..at good prices! 👏

8 oktober 2025
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Antwoord van Designer Wallpapers

Thank you so much for your kind words! We're delighted to hear you were pleased with both our service and delivery speed. Quick turnaround is something we pride ourselves on, and it's wonderful to know we met your expectations. We appreciate you taking the time to leave this review, and we look forward to helping you with any future wallpaper projects! 🙏

Beoordeeld met 5 van de 5 sterren

Excellent quality wallpaper!

Excellent quality wallpaper! Fantastic customer service. I am really pleased with the final result! Highly recommend this company.

25 september 2025
Review zonder uitnodiging
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Antwoord van Designer Wallpapers

Thank you so much, Emma! We're absolutely thrilled that you're pleased with both the wallpaper quality and the final result. It's wonderful to hear that our customer service met your expectations too. We really appreciate your recommendation and hope you enjoy your newly decorated space for years to come! 🙏

Kind regards,
Roxanne

Beoordeeld met 5 van de 5 sterren

Good n prompt service

Good n prompt service

7 september 2025
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Antwoord van Designer Wallpapers

Thank you so much for your kind review, Nader! We're delighted to hear you were happy with our service. Providing prompt, reliable service is something we take great pride in, and it's wonderful to know we met your expectations.
If you need anything else in the future, we're always here to help.
Best regards,
Roxanne

Beoordeeld met 5 van de 5 sterren

High quality paper

High quality paper; prompt delivery. Very good customer service.

6 september 2025
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Antwoord van Designer Wallpapers

Thank you so much for your wonderful review, Simon! We're thrilled to hear you're pleased with the quality of the wallpaper and that the delivery was prompt.

Providing excellent customer service is at the heart of what we do, so it's fantastic to know we looked after you well.

If you need anything else in the future, please don't hesitate to get in touch.

Best regards,

Roxanne
Designer Wallpapers

Beoordeeld met 5 van de 5 sterren

This became a challenge as my selection…

This became a challenge as my selection needed manufacturing as stock ran out but they were always on point with guidance advice and ultimate delivery thank you

6 september 2025
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Antwoord van Designer Wallpapers

Thank you so much for your kind review, Graham! We really appreciate you sticking with us through the manufacturing wait. It's always our priority to keep customers fully informed when items need to be specially made, and I'm delighted we could guide you through the process and get everything delivered successfully. We're grateful for your patience and hope you're enjoying your new wallpaper!

Paul
Kind regards,
Designer Wallpapers

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