The Dessy Group Reviews 

279
TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

I paid for a special order dress in the color and style my friend selected for her wedding, and paid for expedited processing just to give extra time. I was professionally measured and used their... Toon meer

Beoordeeld met 1 van de 5 sterren

Dresses are gorgeous but I couldn’t get mine as I needed it for a wedding and it shipped to their international shipper shopex pretty quickly but after that my parcel was stuck there for 3 weeks no si... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased a formal gown through Macy's and returned it because of a bad fit. They DECLINED and sent back my return because of a pulled thread that was not there when it was returned with all of its ta... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for o... Toon meer

Bedrijfsgegevens

  1. Huwelijksservice
  2. Vereniging of organisatie

Informatie afkomstig van verschillende externe bronnen

The Dessy Group, formerly known as A & M Rosenthal, was established in 1939. Originally designers of veils and attendants headpieces, The Dessy Group grew into a leading designer of bridesmaid dresses, social occasion dresses, flower girl dresses, men's formalwear and wedding accessories under the labels Dessy Collection, After Six, Alfred Sung, Lela Rose Bridesmaid, Social Bridesmaids, JY Jenny Yoo, Bella Bridesmaids and Studio Design Collection.

Shop Together with Your Bridesmaids

Geschreven door het bedrijf

Create Your Own Showroom
Collaborate on a collection of bridesmaid dresses and accessories that you all love. With your online Showroom, everyone will be able to add the styles they love and let you know what they think by leaving comments and likes. The end result - the perfect bridesmaid dresses for your friends and your wedding.

Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

279 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,3

Alle reviews

(279)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I was having trouble with the online…

I was having trouble with the online showroom and contacted their online customer service with a general question - Rebecca was quick to respond and solve the IT issue and had everything figured out within a day! Very pleased with their immediate feedback and support and solution found easily.

31 juli 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give it zero stars, I would

My sisters both ordered one of the brisdemaid wrap jumpsuits. One reason we did this is because they don't have swatches available for over half the colors. So to see the color in person you have to order it. These jumpsuits aren't available anywhere near me and I live in LOS ANGELES. Just to give you some context here. Also we needed to see if the jumpsuit would look good on a variety of body types that are in my bridal party. To our surprise these jumpsuits cannot be returned because they're are a "custom order". Apparently this can only be known from the small text on the screen that thanks you for your order. It basically says "if you want to return this item, cancel your order in 24 hours". Also not sure how any of these are custom orders since there's only a few different sizes available to order. Bad business model. Thanks for the 2 jumpsuits they now can't return!

13 juli 2019
Review zonder uitnodiging
Logo The Dessy Group

Antwoord van The Dessy Group

Hi Katy - Our fabric swatches occasionally sell out in specific colors. We encourage you to contact us if you cannot order a swatch in your desired color/fabric combo so we can assist you. Also, our collections are sold through independently owned and operated bridal shops worldwide. Each bridal shop chooses how to merchandise its own shop. If you are looking to try on a particular style, we suggest contacting us so we can provide assistance. Additionally, we do not offer custom orders and do not claim to. In fact, we message that they are not custom. We offer over 400 unique styles, 200 colors, and 17 sizes to accommodate a wide range of wedding themes and bridesmaid's sizes. Therefore, many style, color, and size combos need to be manufactured when an order is placed - these are called Special Order. Because Special Order styles are made especially to fulfill a customer's order, they are not returnable. Although, in justified instances, accommodations will be made. We label and define Special Order products throughout our website, including multiple spots in the shopping cart. We also message this information in the order confirmation email, which explains that you have the option to cancel your order within 24 hours. If you choose not to contact us to cancel, your order will be fulfilled under the purchase terms. Best, The Dessy Group

Beoordeeld met 4 van de 5 sterren

Good but be careful with sizing

The only complaint I have about buying a dress online from here is the sizing chart. According to the chart, I should have bought a dress size 00, which is two sizes smaller than I normally wear. I decided to buy a size 0, and I'm so glad I did. My dress was a very snug fit, and I probably would have been fine going with my usual dress size. Otherwise, I would recommend this company to anyone.

22 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Junior Bridesmaid Dresses

I ordered two dresses for my nieces who were acting as junior bridesmaids (although are young enough and small enough that we used dresses in the flower girl category). The color was exactly what I expected from the website, and they both fit perfectly, no tailoring needed! The dresses were also really great quality and came within the expected timeline.

In general, it would be nice if Dessy allowed you to order and return -- I was potentially interested in using one of the bridesmaid dresses as my wedding dress, but chose not to because the one I liked wasn't available there. I wouldn't mind this so much, but it's also fairly difficult to track down dresses in stores. One or the other option would be very helpful. All in all though, a great experience and exactly what's advertised.

13 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You Saved the Day!

You saved the day! One of my bridesmaids dresses didn't come on time. We found your twist wrap dress which looked like it would compliment all shapes and sizes based on how it was wrapped so we ordered them and got them within 2 days! They fit perfectly without alterations. Thank you so much!

29 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vivianne was an amazing help as a …

Vivianne was an amazing help as a stylist! She let me know that the style that I was looking for would be available sooner than expected and saved me both money and time. She was attentive and incredibly helpful and went out of her way for me. Great customer service!

29 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was reluctant after ordering a dress …

I was reluctant after ordering a dress from another company online only to receive it as a cheap, horrible version of the picture shown online and without the option for a refund. The dress I received from Dessy was exactly as shown and fit perfectly. Thank you!!

28 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dessy swatches

I ordered my swatches from Dessy.com , to pick a color for my Bridesmaids' dresses. They offered 5 swatches - no charge, you just pay shipping! So many options for my special day, I'm glad Dessy.com is here to help answer all my questions!

28 september 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very pretty, but sizing a little confusing

The dress is very pretty and came a lot sooner than expected. The customer service was very nice and prompt answering questions. The sizing was a little confusing. I love that they had a size chart for you, but a lot of us bridesmaids fell in between sizes and it made it harder to choose. A few of us ended up either choosing a size bigger or smaller than we normally would have and it ended up being too big or too small. Other than that we are pleased with this purchase. :)

26 september 2017
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I am still waiting to receive the dress …

I am still waiting to receive the dress I purchased. It was supposed to deliver on Friday, September 22. As of Monday, September 25, I have not received it. It was shipping via UPS. UPS didn't even attempt delivery to my home. I only received notice that it was diverted to some market. The market was in a scary neighborhood that I didn't want to go into so I had it re-routed to UPS near my job. I can't rate the dress because I don't have it.

26 september 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The dress fits very well

The dress fits very well. It seems to change color based on the lighting. This style has just the right balance of structure and flow. The material does seem a little bit cheap for the price of the dress. I was pleased that the dress arrived earlier than scheduled.

23 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service!

I was very behind on ordering my dress and it was such a relief that there were in-stock dresses available that could ship in 1-3 days. Unfortunately, two of the dresses I was interested in were sold out in my size. Rebecca helped me back order the dresses, explained the return policy, and made sure I would have what I needed for the wedding. She was so nice, and prompt, a pleasure to work with!

22 september 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely the best place to go to when …

Absolutely the best place to go to when looking for bridesmaid dresses & junior bridesmaid which aren't easy to find.
A very knowledgeable staff very professional very caring went the extra mile to get our dresses my wedding date is in Oct. The dresses arrived here sooner than expected which was a real benifit for me less stress & worry Vivian was so very very helpful she answered all my questions & promptly returned my e mails & phone calls she was excellent !!!
I will highly recommend Dressy Group to all my family friends & clients !!! Thank you so very much !!! Cindy Gregorio

16 september 2017
Review zonder uitnodiging

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