I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hamper ordered weeks before Mother’s Day, acknowledgement received but product was never delivered. No response to any follow-up emails or calls. Have had to report as fraudulent transaction and recla... Toon meer
This is the second time I have used Devon Hampers and they did not disappoint. Hamper was gorgeous, full of local delights and I was able to add a few other bits which were very much appreciated. Bein... Toon meer
Bedrijf heeft geantwoord
After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Devon Hampers - Lovely Westcountry Treats Delivered to Your Door. We've been doing what we love since 2014 - putting together beautiful hampers packed with proper local goodies from small producers across Devon, Cornwall and Somerset. From our famous Devon cream teas (cream first, obviously!) to gorgeous artisan cheeses, homemade chutneys, local tipples and loads more. We work directly with the brilliant people who make all these lovely things, and we make sure everything is taste tested before it makes it into our hampers. Pick one of our ready-made hampers or build your own - whatever takes your fancy. We've been lucky enough to win a few awards along the way (Gold at Taste of the West for three years running, and Platinum at the Food Drink Devon awards for best online retailer - twice!). We deliver across mainland UK, and our hampers are perfect for birthdays, thank yous, thinking of you moments, or just because you deserve something nice. Our Awards: Food Drink Devon: Best Online Retailer 2025/26 Taste of the West: Gold Best Online Retailer 2024/25 Whether you fancy a Devon cream tea, a selection of Westcountry cheeses, or a proper foodie hamper, everything comes from producers who genuinely care about what they make. No fuss, just delicious food sent straight to your door.
Contactgegevens
Milford, Lifton, Devon, PL16 0AT, LIFTON, Verenigd Koninkrijk
- 01566 701842
- sales@devonhampers.com
- devonhampers.com
4,0
Goed
606 reviews
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A really great gift
A really great gift. Tasty scones and jam with tea bags all for a fair price delivered in just a couple of days.
11 oktober 2025
Review zonder uitnodiging
Easy and quick ordering quick delivery…
Easy and quick ordering quick delivery delicious items in hamper
9 oktober 2025
Review zonder uitnodiging
The delivery was disappointing
The Hamper was really lovely as usual . Delivery was disappointing, hamper was a gift for a ninety year lady on her birthday. It wasn’t delivered until early evening, when her birthday was almost over and she doesn’t open the the door when it’s late . No card was left a message was sent to me saying it had gone to a local post office for collection next day . I had to contact her son to collect it for her and as the hamper contains clotted cream , not a good idea . Hamper was good delivery was not . Sadly
1 oktober 2025
Review zonder uitnodiging
Perfect gift
This was a gift for my daughter and son in law's wedding anniversary. The were delighted with all the contents.
21 september 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thank you so much for your kind review! We hope it helped make their day even more memorable! 🥂
Literally the perfect shopping…
Literally the perfect shopping experience. I live in the US and needed to send a package to Exeter England. Easiest experience as I was expecting a nightmare. No issues at all from purchase through customer service to delivery
9 september 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thank you for your 5* review! And happy the whole ordering process was seamless for you.
Good reliable service
I have used your service several times as presents for friends and family. Everyone who has received them has said they are delicious and very much enjoyed the quality products.
I have always found the delivery to be prompt and that is a good thing when sending as a birthday treat.
All in all a good reliable service.
4 september 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Very happy the hampers have been enjoyed - thank you for leaving us a 5* review.
My hamper arrived on time
My hamper arrived on time. The scones, jam and cream were delicious and fresh. I was very pleased with it. Thank you.
3 september 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Lovely review - thank you.
Delivered within given time slot
Delivered within given time slot. Great produce.
5 september 2025
Review zonder uitnodiging
Easy to order and email updates were…
Easy to order and email updates were good. A slight hiccup with the courier company was soon sorted with a phone call. Delivered on time abx ny family delighted. Just sorry I don't live in the UK.
20 augustus 2025
Review zonder uitnodiging
Excellent service
Excellent service , lovely scones , jam and cream and arrived on time .
16 augustus 2025
Review zonder uitnodiging
Excellent quality
Excellent quality, the recipient was very happy with his birthday gift.
Delivery was on time.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thank you Debbie for your 5* review.
A great gift.
The order was placed by phone as my Internet was down and the gentleman guided me through the process very efficient and helpful and very nice. The order was for a vegan friend of mine, who absolutely loved the hamper which was tailored to her liking. Top marks all round and would recommend Devon hampers 100%. This is my second time using them and definitely will order again, what great customer service.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thanks for your lovely 5* review and we're pleased the hamper was enjoyed.
Excellent Hamper
Really easy to order. I did create your own hampers and it was so easy.
Delivery was great and recipients were vary happy.
24 juli 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Brilliant feedback - thank you! So glad our 'create your own' option worked perfectly and that everyone was delighted. Much appreciated!
Anniversary gift
The hamper was so an anniversary gift for my son and daughter in law. Their comments were it was wonderful and perfect . Thank you
19 juli 2025
Review zonder uitnodiging
A lovely gift
Speedy delivery and produce inside was of great quality, it made a lovely gift
9 juli 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thanks so much for your happy review Issy!
Dry scones
My mother was sent a cream tea after a hospital stay. Sadly the scones were very dry and disappointing. Jam was lovely but sadly not with scones.
15 juli 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Dear Jacqui,
I'm so sorry to hear that your mother was disappointed with the scones in her cream tea, especially when a thoughtful friend had arranged this gift after her hospital stay.
This is very unusual feedback for us as we rarely receive complaints about our scones. We do recommend heating them in the microwave for 10 seconds before serving, which makes them lovely and fluffy again. I realise this information may not have been clearly provided with the delivery.
I'm pleased to hear she enjoyed the jam, though I understand this doesn't make up for her disappointment with the scones.
I do hope your mother is recovering well from her hospital stay and thank you for taking the time to leave feedback, it helps us to consistently improve our service to our customers.
Great parcel
Great parcel, next day delivery, everything fresh and in good condition .
Vegan scones and vegan cream included, which was nice for the whole family, who have different tastes.
15 juli 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thanks Annie, we're pleased you enjoyed your hamper!
Amazing products and service
I purchased 2 hampers back to back and both were amazing.
Great quality items which both recipients really loved and enjoyed.
Really simple website to use with the options to add to existing hampers and to create your own and delivered promptly.
Definitely recommend
26 juni 2025
Review zonder uitnodiging
Antwoord van Devon Hampers
Thanks for your lovely review Nicola, really appreciated.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.