Great jacket that keeps you warm. So far it has worked well and seems plenty durable for day to day use. Thing i learned is that while it keeps you warm it does not breath so if you are doing anythi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased a jacket as a holiday gift. It had super fast delivery! Unfortunately, a portion of the order was missing. Fortunately, that meant that I had the opportunity to reach out to customer suppo... Toon meer
Bedrijf heeft geantwoord
The whole process was fast and efficient. I received my order quickly and I’m very satisfied with first impressions. Looking forward to wearing when needed. Jacket is well made.
Bedrijf heeft geantwoord
On November 9, 2024 I ordered a pair of insulated pants so that I could have them for Wisconsin Gun Deer Season. As of 12/5/2024 I have not received confirmation of shipment nor have I received th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DEWBU focus on the R&D, production, and sales of heated apparel. We devote ourselves to the production of world-leading and multi-functional heated apparel for both outdoor activities and daily life via advanced technology and workmanship. Whether hanging out, working, or doing outdoor activities(camping, skiing, hunting), DEWBU can provide you with cozy heated apparel to beat the cold, which would be a great option for your daily life.
Contactgegevens
9860 gidley st #3, 91731, EL monte, Verenigde Staten
- +1 844-568-1666
- support@dewbu.com
- dewbu.com
4,3
Uitstekend
100 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Great jacket that keeps you warm
Great jacket that keeps you warm. So far it has worked well and seems plenty durable for day to day use. Thing i learned is that while it keeps you warm it does not breath so if you are doing anything labor intensive activities it tends to absorb the sweat and get an order to it if you don't get it a wash.
5 januari 2026
Antwoord van dewbu.com
Thank you so much for your 5-star review and for sharing your honest experience with our heated jacket! ⭐
We're glad to hear it's keeping you warm and holding up well for daily use. You make a great point about breathability — since the jacket is designed to be windproof and water-resistant, it may trap heat and moisture during more intense activities. We always recommend washing it regularly like any other performance garment to keep it fresh and maintain its functionality.
Thanks again for your support and helpful feedback — it helps us improve!
Stay warm,
The DEWBU Team
Antwoord van dewbu.com
Hi
Thank you for your 5-star review. We’re glad to hear your order arrived smoothly and that you had a positive experience with delivery. We truly appreciate your support.
Best regards,
The DEWBU Team
Antwoord van dewbu.com
Hi
Thank you so much for your 5-star review and for supporting DEWBU. We’re very glad to hear you had a great experience with our product and service. Your feedback means a lot to us and helps us continue improving.
Stay warm,
The DEWBU Team
Antwoord van dewbu.com
Thank you so much for sharing this! ❤️
It's wonderful to know your wife chose DEWBU for you – that's the kind of love that keeps everyone warm. We hope the jacket brings you comfort and warmth on many cold days ahead. Wishing you both all the best! 😊🧥
The DEWBU Team
First Electric Heated Jacket
The whole process was fast and efficient. I received my order quickly and I’m very satisfied with first impressions. Looking forward to wearing when needed. Jacket is well made.
2 februari 2026
Antwoord van dewbu.com
Hi
Thank you so much for your kind review. We’re happy to hear that you’re pleased with the warmth, quality, and overall performance of your DEWBU product. It means a lot to us to know it’s working well for you.
Stay warm,
The DEWBU Team
After sending a video showing a…
After sending a video showing a defective battery, the company replaced it
1 februari 2026
Review zonder uitnodiging
Antwoord van dewbu.com
Thank you for sharing your experience – and we're glad we could replace the defective battery for you! 🔋🙌
Our goal is to make things right quickly and easily when there's a problem. Just a friendly reminder: DEWBU batteries come with an 18‑month warranty from the date of purchase. If you ever run into another issue, don't hesitate to email us at support@dewbu.com.
Thanks again for choosing DEWBU – stay warm! 🧥🔥
The DEWBU Team
Antwoord van dewbu.com
Thank you! ❄️💨
We're so glad you found our deals as solid as our jackets – whether you're facing snow or just a biting wind, we've got you covered. Stay warm and keep adventuring! 😊🧥
The DEWBU Team
Great Customer Service
I purchased a jacket as a holiday gift. It had super fast delivery! Unfortunately, a portion of the order was missing. Fortunately, that meant that I had the opportunity to reach out to customer support. After a couple of quick back and forth messages, they sent the rest of the order. I’m pleased with the product, but the customer service is where this company shines. Thank you!
26 december 2025
Antwoord van dewbu.com
Thank you so much! 🌟
We're truly sorry your order arrived incomplete, but we're absolutely thrilled that our team could make it right for you quickly. Hearing that our customer service stood out means the world to us – because taking care of our customers is what we love most. Enjoy your jacket, and thank you for giving us the chance to shine! 😊🧥
The DEWBU Team
Doesn't heat well.
30 december 2025
Antwoord van dewbu.com
Thank you for your feedback – and we're sorry to hear that.
Your jacket should keep you warm. Could you please email us at support@dewbu.com with a few more details (like which heat setting you used and how long it lasted)? We’ll help you figure out what’s going on and make sure you get the warmth you deserve.
The DEWBU Team
Not recommenf
Paid for expedited delivery (3 days) and it took 10 days for item to be received.
Customer service was of minimal assistance.
1 januari 2026
Antwoord van dewbu.com
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay in delivering your order, especially since you selected expedited shipping.
We have investigated your order. While we strive for fast shipping, external factors such as inclement weather and carrier delays can sometimes affect delivery times, and we acknowledge that this delivery did not meet your expectations.
We have contacted you privately via email and have issued a full refund for the expedited shipping fee. Our goal is to ensure every customer receives satisfactory service.
If you have not yet received our email, please check your spam folder, or contact us directly by emailing support@dewbu.com and providing your order number.
Thank you for giving us the opportunity to resolve this issue.
Sincerely,
The DEWBU Team
Antwoord van dewbu.com
Thank you!
That's exactly what we love to hear – fits right, works right, just as promised. Enjoy the warmth, and thanks for trusting DEWBU! 😊
The DEWBU Team
Very happy with the purchase
28 december 2025
Antwoord van dewbu.com
Thank you! 😊
We're so happy that you're happy. That's what keeps us going. Stay warm and enjoy every moment in your DEWBU! ❄️🔥
The DEWBU Team
Great product had a great price at a…
Great product had a great price at a great price.
I absolutely love the quality of the material of this Men's Polar Fleece Heated Jacket. I love all the pockets, especially the little one on the arm, that would be great for a pair of keys. I do wish one of the pockets on the upper arm was big enough for an iPhone, though that’s my only qualm. The fleece is really thick and overall it’s a really made jacket hoodie. I wish they made it in a pullover or lease without a hood. Personally, I never use hoods.
27 november 2025
Antwoord van dewbu.com
Thank you so much for this thoughtful feedback! 🙌
We're thrilled you love the quality, the pockets (yes – that little arm pocket is perfect for keys!), and the thick fleece. And we truly appreciate your suggestion about a larger arm pocket for an iPhone – we're taking notes! 📝 Also, noted on the hoodless/pullover idea. We'll share this with our design team for future collections. Thanks again for your kind words and for choosing DEWBU! 😊🧥
The DEWBU Team
I had some trouble with my initial…
I had some trouble with my initial order. Greatly appreciated that DEWBU responded within 24 hours. The problem was clarified and all items ordered were delivered. Customer service is very responsive. Thank you!
29 november 2025
Antwoord van dewbu.com
Thank you so much for your kind words! 🙏
We're sorry you had trouble at first, but so glad our team could step in quickly and get everything sorted for you. Responsive customer service is something we truly take pride in. Thanks for giving us the chance to make it right – and thank you for choosing DEWBU! 😊🧥
The DEWBU Team
Antwoord van dewbu.com
Thank you so much! 🔥
That means the world to us. We can't wait to keep you warm again next winter – or even sooner! 😊
The DEWBU Team
This is my second one
This is my second one, Love them. Winter, motorcycling, camping, these jackets are deadly.
28 november 2025
Antwoord van dewbu.com
Love to hear it! 🔥🏍️🏕️
Second one? That's the ultimate compliment. From winter commutes to camping and riding – we're honored to be your go‑to gear. Stay warm and keep the adventures coming! 😎🧥
The DEWBU Team
It was just a battery pack what more is…
It was just a battery pack what more is there 😳 to say ....it was delivered in just acouple days. 😎 cool.
27 november 2025
Antwoord van dewbu.com
Haha, fair enough! 🔋😎
A battery pack isn't the flashiest thing in the world – but getting it delivered in just a couple of days? That's pretty cool. Thanks for the 5 stars and for keeping it real with us. Stay charged up! ⚡
The DEWBU Team
Battery Malfunction/Not Reliable
I got the jacket and pants camo set. I've only worn them 6 times so far and out of the 6 times they only worked the first 2 times, the last 4 times both batteries had a malfunction going from 100% charge to 0% within minutes of being turned on.
1 november 2025
Antwoord van dewbu.com
Hello,
Thank you for bringing this to our attention, and we are genuinely sorry to hear about the frustrating experience you've had with your camo set and batteries. This is certainly not the quality or performance we stand for.
We take this matter very seriously and are committed to making it right for you. Our customer service team is ready to provide you with a prompt and satisfactory solution.
To help us investigate and resolve this issue immediately, please contact us directly at support@dewbu.com with your order number. We will take it from there.
Thank you for your patience. We look forward to restoring your confidence in our products.
This jacket was missing the battery…
This jacket was missing the battery packet when I received it. I had to pay for a new battery and then when I received it. The jacket does not get warm
5 november 2025
Antwoord van dewbu.com
Thank you for bringing this to our attention – and we're truly sorry for the trouble. 🙏
To clarify: when you received the jacket, was the battery already missing from the box? If so, that was our mistake, and we will gladly send you a replacement battery at no cost.
Also, regarding the jacket not getting warm – please email us at support@dewbu.com with your order number and a short description (or video if possible). We’ll help you figure out what’s wrong and make sure you get a jacket that works properly.
You deserve to stay warm – and we want to make this right. Please reach out so we can fix both issues for you.
The DEWBU Team
I have bone cancer with a lot of pain…
I have bone cancer with a lot of pain and cold makes it worse,but I love the outdoors and hunting. So the coat keeps me nice and warm and it’s much more tolerable outside. Love it
28 oktober 2025
Antwoord van dewbu.com
Thank you for sharing this with us – truly. ❤️
We're so sorry to hear about your battle with bone cancer, and we deeply respect your love for the outdoors and hunting despite the pain. Knowing that our jacket helps keep you warm and makes being outside more tolerable means more to us than words can say. Thank you for trusting DEWBU to be part of your journey. Stay strong, stay warm, and keep doing what you love. 💪🧥
The DEWBU Team
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