Diamonds Factory Australia Reviews 

Awesome was a surprise for my daughter for her 18th birthday she adores it, thank u

Highly recommend

My wife is absolutely delighted with her diamond necklace. It is perfect for her - beautifully made and very well packaged for delivery. Price was also very good.

Placed my first order and couldn’t believe how easy it was. Kept me updated throughout. Sent valuation with all the details. Arrived before the date stated and the necklace was amazing. I then placed another order for diamond earrings and got the same exceptional service. Will definitely use again.

Bardzo profesjonalne podejście, znakomite ceny i szybka realizacja zamówienia

I rang up and discussed my order with a very helpful lady who answered all my questions and explained the process. I then placed my order for the sapphire and white gold earrings and was kept constantly up to date with the process and delivery. I also received an authenticity and an valuation certificate. I experienced fantastic, friendly service, great prices and was delivered a gorgeous pair of earrings on time. Thank you Diamond Factory.

I was not able to view a real sized product before i purchased despite many phone calls, online chats and a physical store visit. While the dimensions on the website were accurate and product is of very high quality, it was hard to visualise the size of the item before I purchased. I probably would have bought the larger ones if I had seen them first. Also an automated tax invoice on purchase would have been appreciated. Although when I reached out via email to ask for one, it was provided promptly.

Fantastic range of products, fast delivery and great communication once shipped. Very happy with the quality, sizing and look of my new ring.

So nice and beautiful, i loved it 🥰

Great service and advice. Very helpful getting earrings promptly.

Everything is delivered as per stated time. good quality

Everything! Service, Quality, Price excellent

Beautiful item. All round fabulous experience. Exceeded all expectations. Thank you! 🥰

Variety of wedding rings to choose from, great one on one customer service and the lifetime warranty if in case a missing diamond happened with our wedding ring.

Amazing…….again!!!

Such an easy and pleasant experience from design through to picking up the final product.

The stones are flawless and the quality of the pieces is second to none.

Julie was fantastic and she was right on the money and my partner loved it.
Would definitely recommend DF and Julie to anyone.

We recently purchased my wedding ring and couldn’t be happier with the experience. The delivery was incredibly fast, which made everything so much less stressful during such a busy time. When I opened the box, I was honestly blown away — the ring is absolutely beautiful, even more stunning in person than I expected. The craftsmanship and attention to detail are amazing. I’m so glad I chose this piece for such a special moment. Highly recommend!

Lovely sales team. So happy with my ring and ear rings. Just love them.

My fiancé and I were looking for engagement and wedding rings in Melbourne CBD. Despite not having an appointment, Mariia warmly welcomed me, took the time to help me try on rings, offered advice, and provided quotes.

In the end, we are planning to move abroad soon, so we have decided to purchase the rings in the country we move for future services and resizing needs.
However, she truly respected and supported our decision, and even recommended a jewellery shop in the country where we move!

We are so happy for this valuable experience and Mariia's amazing customer service! I highly recommend Diamond Factory to anyone looking for rings, they would care and treat customers very well. Thank you so much, Mariia!! :D

Product is beautiful