Druce Reviews 

What more can I say then what an amazing experience working with Druce has been! Our agent Stephanie from the Chelsea branch has gone above and beyond helping our young family. We have been informed and welcomed at every corner with complete visibility to what we are signing onto and the requirements as tenants. Thank you so much for our new home!

Tiago is truly a fantastic agent. He makes the whole process of finding a place seamless, and even better… once we actually found a place he was communicative, efficient and quick.

He made a stressful process easier and supportive.

Highly professional Lettings Team at Druce (formerly Bective) Brook Green provided an excellent service all round for both the tenant and landlord. I have no hesitation in recommending them. I appreciate that Chris Lilley is always helpful, responsive and honest in his advice and that the whole team who make all the necessary arrangements for Lettings do so effectively and efficiently for a seamless smooth process. The Property Management team including Daniella Perkins and Zaynab Brooks also deserve special mention as they always go above and beyond to ensure that all the details are attended to so the property is ready for tenants to move in. I was especially pleased to note that the tenants who moved in provided a great online review based on their positive experience of dealing with Kathryn Root when they relocated from Australia. So a good experience all round and reassuring to know that tenants and landlord are equally happy with the service!

My husband and I have just moved here from Australia. New to london, we were anxious about finding the right fit for us. I would like to say how incredibly thankful I am and just how amazing Kathryn Root has been throughout our experience. She went above and beyond for us. Her kindness should not go unnoticed and should be rewarded. I couldn’t recommend her more! Thank you Kathryn again for everything! You have been just wonderful!

Great experience with Hamead and Chris.

They stayed in regular contact, were easily available, gave good advice, negotiated well on my sale, and got results quickly.

I switched to Bective after having no success with Douglas and Gordon, Foxtons, and Purplebricks, and the experience was night and day.

Chris is always on hand, returns calls promptly and knows the market extremely well. I am grateful for his balanced advice on prevailing market conditions, which is important in these times of economic uncertainty.

My first contact , the letting agent Stephanie has impressed me with her professionalism, kindness , presence, reliability. She gave me precious advice on other aspects to help me move out of the property to make it ready for letting . Next contacts were with the manager Chris and letting agent Kathryn that also have demonstrated a high standard of customer service as well as exceptional kindness and politeness which came across as genuine . Their words matched the facts that followed too and when I needed more advice on a couple of occasions , they maintained their high standards by being reliable,responding promptly, being helpful and professional . The other team members I came across whether by answering the phone or other instances have also matched their colleagues standards. A big thank you

Chris Lilly at Bective gave a top service and managed to get us great tenants.

Tenants for 7 years with Bective and we must say it has been the best service we ever received!
We cannot recommend them enough. Professional, always available to help with anything that comes up, efficient and, above all, wonderful people to deal with.

Chris and Stephanie made sure I had the best tenants for my home. The lovely young couple were delighted to look after my place and garden 🪴 This was personal, professional and courteous service at its best! Thank you very much to you and to the team at Bective, Brook Green!

Bective The worst agency I have dealt with. I have never seen so many incompetents together. i am tenants my window is broken from 8 months ago and washing machine 3 months i are not able to organize to fix it

I have been added to irrelevant email subscriptions, to which I have already unsubscribed numerous times. I have sent a few emails asking them to stop adding me to irrelevant mailing lists to no avail, nor do I get a response. I also get calls when I have asked to only be emailed. Please listen to your customers.

The agent named Tiago is super nice and very helpful. I have never met any agent that is so responsive and eager to help like this agency before.

From the beginning until handing the key went very smoothly. I had asked Tiago a lot of questions, he never ignored to find answers for me. I would recommend everyone to use this agency.

fast, efficient, pleasant and easy experience letting my flat

It was my first time renting from Bective, but I had a great experience and am happy with my rental flat so far :D. My agent, Stephanie, is very responsible, patient, and willing to answer my questions. hope this attitude can be maintained.

New Rental

Fantastic support from Chris & Stephanie @ Bective Blythe Road for new rental in W14. Everything arranged very quickly and very smoothly. We can highly recommend Bective to landlords & tenants alike. Thank you.

Always great advice and very prompt with rental properties I highly recommend speaking to Chris as he will arrange everything and professionally. Thank you bective.

Honestly, working with Bective was very smooth. They’ve found a lovely tenant, honoured legacy commercial terms and been organised, informed and approached things with a ‘can do’ attitude. I’m grateful!

Tiago helped me find the perfect flat at the location I was keen on. He was highly proactive and supported me through the entire tenancy process.

What I liked about Bective was that unlike other agencies they are proactive, empathic and have good intentions. Most agencies want to work for themselves rather than understand the tenant's needs and situation; It is all about closing the deal with the highest bid.

But with Tiago & Bective, I saw their keenness to work with me and the landlord to get the best deal possible for both of us.

I would highly recommend them!

I have rented out my flat though Bective brook Green for about 10 years. I have always found them to be extremely professional in every way. They have communicated promptly and kept me informed at every stage. When the odd rare tenant has been unreasonable with not wanting to pay for cleaning and damage they have been very skillful and diplomatic in there dealing with the situation. Thank you so much Chris and all the rental team at Brook Green you will always be my fist choice in estate agents. Best wishes to you all keep up the fantastic work.