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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Preiswert. Schnelle Installation, problemlose Konvertierung von iPhone 11 video clips nach mp4, so dass es Premiere Pro akzeptiert,

Beoordeeld met 5 van de 5 sterren

Pretty solid piece of software for converting files to better formats. Staff was really helpful in getting the license back after a full system reinstall.

Beoordeeld met 5 van de 5 sterren

Bought a license to digitalize my bluray collection. Conversion for most of them did work perfectly fine and I am happy with the quality of the ripped movies and shows. I had an issue with 4k mo... Toon meer

Beoordeeld met 1 van de 5 sterren

Shame there isn't zero star. Bought blue ray version (Mac) received email with licence key. Tried to enact software via registration form with provided licence key, kept failing. Contacted support... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

EaseFab creates expert multimedia software applications that help consumers simply access, transfer and share their digital contents across different devices that range from PC, Mac, tablets, smartphones, to HD media players, game consoles, and home theaters. Also we provide data recovery solution to help users to get their personal, business data recovered. We have never-ending passion for digital technology as well as patience for suggestion and criticism from each of our customers.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Careful, very narrow refund policy

I purchased one of their products and wanted to return it the same day, as it didn't meet my expectations. Not possible! They boast a 90 days money back guarantee, but have a lot of reasons in their policy for not doing it. It's a Chinese company, and are not under the same rules as UK and Europe, where you have the right to cancel and return, if you change your mind within two weeks.

13 mei 2026
Review zonder uitnodiging
Logo EaseFab

Antwoord van EaseFab

Dear customer, we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact support@easefab.com, and we will be happy to provide you with service and support.

Beoordeeld met 5 van de 5 sterren

Great Service

Bought a license to digitalize my bluray collection.
Conversion for most of them did work perfectly fine and I am happy with the quality of the ripped movies and shows.
I had an issue with 4k movie ripping and support was fast and provided a working solution.
Now I am able to backup my entire library.
Thanks again to Lily for the nice customer support.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Accidentally deleted the program

Accidentally deleted the program. Downloaded again , but after a few years, and the license I was given didn't work.
Contacted support ans Shelly was right on top of the request. Shelly sent a link, re-downloaded the software and all is great now.

Shelly was great, fast response and most courteous.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EaseFab Bluray Ripper is easy to use…

EaseFab Bluray Ripper is easy to use and I have been happy with it's results. When I lost the program, due to a computer system issue, the EaseFab Tech Support was very patient and helpful about getting the program re-installed. I recommend them.

25 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not waste time and money on EaseFab software.

I am very disappointed in this company's products. Instructions are poor and technical help is very confusing. I recommend others not to waste money on any of their products. I've tried for weeks to trim and burn a DVD, tried to backup and burn a DVD, and NOTHING WORKS for me. The feedback from support did not work either. I give up! Have asked for a refund.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Contacted EaseFab support

Contacted EaseFab support. Shelley and her team were very responsive. They fixed the technical issue and updated the software to include the fix! Excellent service. I'm very impressed by the support team's professionalism. Give Shelley A Pay Rise, Thanks.

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been using their software for a number of years now.

I've been using their software for years and have found it very useful. They continue to provide prompt Tech Support and I would recommend it without hesitation.
It is very simple to use, (no complicated learning curve to get past). It just works.
Specifically: For my needs it is the only software I've found that recognizes the TiVo file type and converts it to either .mp4 or .mkv for editing.
If you download a video and just want the music, it will convert an .mp4 to an mp3. saving a ton of space.

13 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just an awful experience from day one

Just an awful experience from day one, all issues which are ongoing after about 1 month from purchase. Instead of providing a refund after a matter of day's requesting it. I just get the T&C, as a reply, outlining's which are not as clear as the hype and glist they brandish in bold at point of sale. Pointing to their term that if the product is wrong they reserve the right to upgrade it to a product that works. Even after this their software did and does not work as of writting this review for me. They ask you to spend hours waitting for the software to run, burn and damage your blu-ray discs to get a log created. The argument that you get a trail of a few minutes to a full funtion version before buying, is irrelevant as for me the files are longer than that and only at the end of the attempted ripping does the software fail, and error message the task. When and on only 3 file copies to date, did rip they were only 50% of the title in length. I am not sure what the problem is, however, trying to get a refund appears IMPOSSIBLE! (Unless you go via your bank or credit card provider). Really upset and stressed with this from a very poor and despicable company. AVOID AT ALL COST!
UPDATE.
THE COMPANIES REPLY HERE STATES A REFUND WILL BE GIVEN. BUT THEY PRIVATELY CONTACTED ME NOW TO SAY ONLY IF REVIEW IS REMOVED (Words to that affect)! I will now just apply through my bank for refund and WILL not amend this review as I would have if refunded even after 3 times or more of requesting one!

17 december 2025
Review zonder uitnodiging
Logo EaseFab

Antwoord van EaseFab

We’re very sorry to hear about your experience and the frustration with the refund process. That’s certainly not the experience we want our customers to have.

I found that our support team have tried their best to help you solve this issue, we're sorry we have not been able to provide you with the satisfactory answer you were hoping for.

I've requested the full refund for you. You will get your money back soon.

We’d like to review your case again and see how we can assist you further. Thank you for bringing this to our attention — your feedback helps us improve both our product and support experience.

Beoordeeld met 5 van de 5 sterren

The EaseFab Video Converter software is powerful and accurate

The EaseFab Video Converter software is intuitive and powerful. It easily converted our TIVO files to mp4 files. The Batch conversion feature allowed us to convert as many files as you wanted. The software is accurate and fast!
I contacted Tech support first regarding the trial version then for another reason once I purchased the software, they responded promptly and genuinely cared. Highly recommended this software. The software price was a tremendous value!

7 november 2025
Review zonder uitnodiging

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