EaseFab Reviews 89

I bought Lossless copy to rip my Blu-ray Discs to mp4. They advertised it as taking about 5 minutes. It took ten hours. I contacted them and was ignored until I opened a PayPal dispute. When they did finally reply, their answer was to rip to mkv. That’s not helpful, and it still takes over two hours, and I end up with a humongous file. This company is a fraud, and shame on me for buying before coming here.

Used LosslessCopy for a number of attempted rips and ran into a multitude of issues (although most of them only really happened after buying license). Larger rips would come out at a low quality or with stutters and random chapter jumps at times. Not only this but it struggled to handle some newer films, not possessing the decryption details. Whilst it boasts to be better than MakeMKV I honestly can't say this is the case. Every film/tv show I had an issue on LosslessCopy with has been silky smooth on MakeMKV so just save your money and get a license of that.

Bought lossless copy and it will not recognize .iso files. Have tried to contact support for the past 9 days and have received no response despite their guaranteed "24 hour response". It will not hold the registration code after closing program, either.

Shame there is no "0" star I accidentally purchased wrong program immediately realised and paid for correct one. Applied for a refund have chased up and heard nothing they say full refund but good luck getting money back.

Shame there isn't zero star.
Bought blue ray version (Mac) received email with licence key. Tried to enact software via registration form with provided licence key, kept failing. Contacted support several times still nothing back.
Paid full life licence for a piece of software that does not work, this is a rip off until they respond and it works.

In May of this year I bought a new computer, complete with a new storage hard drive. Having previously purchased a 'lifetime licence' copy of EaseFab LosslessCopy, I downloaded and re-installed the program. But when trying to register the product an 'Invalid Registration Code'message appeared.

I have sent two emails to the company in the space of three weeks and to date have received no reply.

As pointed out by "cheated customer" in another review, the company seems in many respects to be non-functioning. But judging by their website they're still offering their software for sale. Given my own experience of interacting with EaseFab, I would advise against buying from this company. This isn't the first time I've had problems: three years ago I got an error when trying to import files into the program, pretty much rendering the software useless. EaseFab's response time was not great, but I eventually got help, in the form of an upgrade.

But now I have to assume the company is either dead in the water or woefully ignorant of what constitutes good customer service. Looks like my 'lifetime licence' has a shorter shelf life than I'd anticipated.

Avoid.

Bought an Easefab License. The first time I wanted to use it (version was installed a few months ago) entered the license key, which was accepted. Wanted to convert something: "This version of out of service" Why 'out of service' ?
Downloading a new version is not possible, because theit website is horribly slow and transfers are aborted. ( not a one time issue, remember it was the same a some time ago when I downloaded the initial version)

I bought "easefab lossless copy" and got problems on the first day of use. Many Bluray discs can't be read by this software and the disc it reads comes out in a terrible quality. So much for "lossless".

This would be already enough for a bad rating, but there comes more:

The Support plays dead and did not answer since one month now. Paddle.com escalates the case to easefab too, but they don't care.

I can't believe I get trapped by a website like this. Look at their promisses - all lies!

- "198+ Million Software installed" ...but not one review on Trustpilot, WOT, or any other portal?!?!

- Twitter Account blocked
- Nothing on instagram
- and that's their facebook account:
LINKS FORBIDDEN, SORRY

I will recommend PayPal to stop all future payments because this is fraud.
How is it possible that companies like that fool us and get away with it???

I recommend - try "AnyDVD HD" instead and/or "MakeMKV". They read the most discs of all those tools and the quality is perfect AND they are honest. Sure it's a bit more expensive, but if you buy easefab, you buy twice. So don't make the same mistake.