EaseFab Reviews 89

Easy to use, great support to solve problem. I recommend the use of this software !

I’ve been using both EaseFab Lossless Copy and EaseFab Video Converter, and they’ve become indispensable tools in my video processing workflow.

EaseFab Lossless Copy: This software is a game-changer when it comes to preserving video quality during copying and backup. Whether I’m dealing with Blu-ray discs, DVDs, or digital video files, EaseFab Lossless Copy ensures that I retain the original quality without any compression. It’s fast, reliable, and incredibly user-friendly. Plus, the output files are bit-for-bit identical to the source. Kudos to the developers!

EaseFab Video Converter: When I need to convert videos between formats, EaseFab Video Converter is my go-to solution. It supports an extensive range of formats, including those optimized for specific devices. The conversion speed is impressive, and the output quality is outstanding. I appreciate the customization options, allowing me to tweak settings according to my preferences.

Overall, both tools have simplified my video-related tasks, and I can’t recommend them enough. Five stars for EaseFab Lossless Copy and EaseFab Video Converter!

I have had the EaseFab Video Converter Ultimate (Family - 5 PCs) since the middle of February of 2024.
It has never lived up to it's hype. I have continually had problems trying to RIP even regular DVDs much less BluRay discs. It's advertised that it can RIP a DVD in 5 minutes and it would take several hours and I have an Intel7 and a 2 Terabyte hard drive.
Customer support is basically non-existent.
The software is European and its development and support is absolutely terrible.
Don't spend even $.01 on this software.

Warning support never answers. Trying to get this software to rip 3D blue rays but failed, plays 2D only on Meta Quest 3. Deleted and wrote off money.

Software is buggy and incomplete. For example, the option to render to uncompressed YUY2 produces an incorrect duration metadata field for longer programs (not a problem with the 3 minute demo limitation). This results in the output being truncated when loaded into any editing program. Secondly, the option to rip lossless to mkv is "locked" at 30 fps. Since every bluray I own is anything BUT 30 fps, this results in severe judder on the output file. Since I have blurays at 23.98, 24, 25 and 50 fps, I ended up having to write a bat file to launch this program which changes the relevant template xml file so that the correct frame rate (whatever it happens to be) is encoded. I cannot believe this program made it to version 5.8 with a massive shortcoming like this. Having to dig under the bonnet should be something reserved for free open source "raw" tools and even those are more polished than this software. As for support, I have not heard back and don't expect to.

Software does not work, app turns off for no reason.

Very poor title selection, has no option to save work so far in a file.

Support has never responded.

False advertising by this company. Software program ripper only works when you choose M2TS format. MP4 doesn't work and neither does MKV. Every output option I have tried has failed except m2ts

THIS SITE IS SELLING SOFTWARE STOLEN FROM MAKEMKV.COM

The program DOES NOT work! No replies to email. Seems to be a scam company. I will have to dispute the charge. Don't waste your time with this.

Had issues with getting the program to work. Asked several times for assistance. Never got a response.

All seemed to be ok but doesn't copy the menu correctly. You can select the first option in the list but it joins all the others together. I've tried it with different discs which are all the same. A waste of time.

It is quite easy to purchase but ultimately the software doesn't work. I purchased a "lifetime" license which fails consistently to produce an .mp4 file which can be played by either QuickTime or VLC. Multiple attempts to contact support have produced zero answers. ZERO. This qualifies as a SCAM.

I purchased the ultimate lifetime version for my MacBook in April 2023, but after upgrading to Catalina recently the program wouldn’t work as it needed updating.. message says contact developer! I’ve written three times to EaseFab Support with ID Licence etc requesting a link or advice on how to update but heard nothing back! 🤷‍♀️

Seeing so many negative views on Trustpilot I thought I would try it before I actually bought it, so I downloaded a trial version ... it allows 3 minutes of dvd copying ... 3 minutes ... that's not a trial, its an insult. Let me copy a whole dvd to check out the quality or do you have so little faith in your product?

Have been using EaseFab Video Converter for a few years. Experience has been very smooth and easy to use. I mostly use the program to convert video files, it works very well.
Fast helpful replies when I email the customer service. The staff always took care of my question right away and follow me up to make sure everything was running smoothly.
Thanks very much for your great program.

I regret not looking into Trustpilot before buying.

As everyone wrote, I can confirm that customer support is not responding at all! After several attempts, I gave up contacting them.

My problem is that EaseFab Lossless Copy is not converting 3D BluRays correctly. Suppose the source is a BluRay or ISO; it doesn't matter. In that case, it just won't work. The output is a complete out-of-the-screen frame (I think this is supposed to represent the 3D effect.), which is entirely flat, but the content shows no depth as a 3D film should be ....

Guess a "Refund Guarantee for 90 days" request won't make sense since no Support feedback should be the usual case by EaseFab.

The only thing is to warn future customers (as long as they do not improve it) not to buy the software if they want support from the EaseFab support team or solve a problem because the output differs from what was promised on the EaseFab website.

But if they have money to spare and are willing to risk buying something that is not working or is useless ... guess this is up to each individual to decide.

I hope this helps ... to make a purchase decision.

Update, July 30th:
After I posted this review, I got contacted by the EaseFab Support Team.
I did not set up this update because they apologized to me (which I gratefully accepted), but to be fair, the communication now really works and is within the promised time of 24 hours or less, so I gave it another star to this review. (At the beginning, I gave a one-star only to my recent experience) Of course, while this is not the end of the case and the experience with the EaseFab support team ... it remains to be seen how the whole thing will go. However, you can see that the support is trying hard to make the so-called "communication slip“ away. In any case, I will continue to share my experience with EaseFab in detail here. ...

Let's see what happens next. Thx.

They can start by answering their customer's emails. I have sent numerous emails and have not responded to any of them. They say they will contact you in 24 hours and try to resolve the issue in 48 hours—that statement in all over their ads and the paperwork they send with the Programs.

I purchased two products from easefab and i need to refund one of them. my issues meets their refund policy but it is now two weeks and i have not received any response to my emails to support and sales. I would not deal with this company again.

I just use the LosslessCopy on almost 20 blu-ray discs and 10 dvd discs. It always gets the movie off the disc in lossless quality with no hassles. I also get to choose the subtitles and the audio channels and I get all the chapters as well which I love. It does exactly what I want it to do and it does it efficiently and effortlessly. Enjoy using it.

Easefab Lossless Copy runs pretty well as a program but the customer service is frustrating. I recently upgraded and forgot to take note of the Registration Code. After upgrading (from 5.5 to 5.7) my program became a trial version and I needed the registration code. I emailed them on Saturday asking them to email me the code. I gave them the transaction ID, the date of purchase with the email I used to purchase. They claim to reply within 24 hrs. It is Wednesday and still nothing. I've emailed them three times, still nothing. Very frustrating not being able to use the program. Word of advise: if you ever want to upgrade or do a reinstall be sure to go into "Help", "Register" and write down the reg. code.