EaseFab Reviews 89

I purchased the wrong package, I contacted there support team and the issue was resolved, Great product and the support staff were extremely helpful.

I was purchased the wrong software. I need the lossless version. I email my problem and got new codes emailed back to me the next day. This is great service.

Shelley helped me with a technical problem. The communication was quick and easy to understand, and I was very pleased with the end result.

Great software .. !! Thanks.

Very good product and amazingly quick response from the support team to queries. A lot easier to rip multiple discs than other products I have tried.

I was using Easefab Lossless Copy to rip my blu-rays and DVDs to my computer. I ran into problems getting DVDs to rip properly, and contacted support. Their response was prompt, and when they couldn't solve the problem with Lossless Copy, they, unasked, gave me a free upgrade to Video Converter Ultimate, which I was unaware could also rip blu-rays. The upgraded program solved my problem, and I was able to rip the DVDs. I'm very happy with the outcome.

Great program!
Everything is quick and straight forward.
Support is prompt and helpful.

The support from Easyfab is excellent. After a switch to 64-bit version they simply provided a new registration code in 1 hour. I'm happily using two of their products already for over 4 years.
I did experience a technical bump in the start but this was due to automatic .iso mounting software.

Great company to do business with! Their products and customer service are both top notch! Would definitely recommend to anyone.

I have been using EaseFab for the past couple months to make backups of my Blu-Ray collection and store them on my NAS. I encountered a few issues along the way and wasn't expecting much in the way of support because the software wasn't terribly expensive. I opened the support ticket, they asked me to try to backup a disc again and send them the logs from the job as they requested. Instead of getting something blaming the problem on my computer or the disc, they responded with a "Thanks for the logs, we found a bug. Here's a link to the updated software. Please update and try again and let us know what happens" The update they provided resolved the issue. I know have all of our blu-ray's backed up and can stream them directly on any TV in the house w/o ever having to open a case or worry about the kids scratching one of the movies trying to put it in the blu-ray player.

Excellent customer service!!! They got back with me quickly. Thank you.

Very fast support, nice and friendly

I purchased the wrong software by mistake & contacted Support who made a reply within a couple of hours, providing me with a product key for the software I meant to buy.

There was a few dollars difference, however I was not asked to pay the difference.

The software works very well. I would not have bought it otherwise.

Bought the wrong edition by mistake on my side and kindly asked for a change to another edition. They did not only that, but upgraded my software for free, even though i was willing to pay the difference of course, which should be the right course to take.

The response was also blazingly fast, which impressed me. Thank you very much!

I had two mp4 files, one at 3400 bitrate, another at 1500. The 3400 file would not play on my LG TV, it was skipping. The 1500 looked terrible. This software has premade settings depending on your tv and it had LG, so that's why I got it. It was very easy to do, it took a while because the end file ended up being like 10GB, but it converted the 3400 file to 12000, the file played just fine on the tv, and I didn't have to suffer with the low quality version.

It was easy and straightforward to work, and is not overpriced, just right I believe.

Very good and rapid support and resolution of issues/queries.

I use EaseFab Videoconverter Ultimate on a daily basis to transcode and combine the output of multiple cams to create input for Final Cut Pro X (500-1000 clips per day merged to create a single HQ video file for FCP).

The program has very comprehensive functionality with a massive number of transcoding options and is the best solution I have found to combining diverse inputs into a single file.

Worked fine for the movies I wanted to rip, including subtitles.

Terrible company. The software does not live up to the hype. I have a very powerful computer and a top of the line bluray drive and it does not rip dvds in 5 mins. I have both products Easefab lossless and the ultimate video converter. The software promise to rip 4k bluray it does not. The software works when it wants to work. Try and get a refund good luck. I just wrote it off as a loss.

FANTASTIC... Yes, now it works - thank you very much.

I also had time to buy a new program (DVDFab DVD Ripper), in addition to other old ones, because my friend there borrowed the entire 'LOST' series for a few days.
But DVDFab turned out to be the worst, because it doesn't show Finnish subtitles at all in the ripped file - and they refuse to return my money, even though they promise in their ad... they just want to develop their program with the help of paid 'testers'.

I have the also MacX DVD Ripper Pro (too complicated to use with settings), VideoProc Converter (slow and complicated), Aimersoft Video Converter Ultimate (not support anymore, so it crashes also), Wondershare UniConverter 15 (not support the copy protected DVDs) etc. - but this your software is simple the best... very easy to use, very fast and the ripped quality is perfect, that's why I wanted you to fix the version. AND AGAIN... THANK YOU VERY MUCH!