Easterns Automotive Group Reviews 

Very friendly, helpful, knowledgeable staff.Was able to help me secure financing and insurance all within a couple of hours.

Not sure how they advertise that the help people. Eastern thrive on customers with bad to fair credit and make money off of them by giving them high intrest rates that keep them indebted to them for a long time. Eastern price goug their cars when you dont have experience on how to shop for a care. They had me pay twenty one thousand on a car that the blue book value was fourteen thousand as of the time I bought a car from them. This was the worst mistake of my life by steeping into this dealership. People please be warned.

Yassine Bouchlouch was my sales associate he went above and beyond to make sure purchasing my vehicle went as smoothly as possible... I got the exact vehicle I was looking for with all the amenities included that I wanted. Great experience would definitely refer new customers and would return when I'm ready to purchase again.

If you were going here to buy a car you better think twice and make sure you check your inspection for Maryland to make sure it's not 30 days old if they took more than 30 days old it is no good to you they are selling cars with bad tires bad rotors to not give you a key to the car I had to go out and buy four brand new tires and rotors and wipers and it says they pass inspection I took it to inspection station less than 30 days and it failed now I am in the process of filing a civil suit against them I would not advise you to buy a car from Eastern Motors they do not stand up to the word damn why I was sitting in there a lady came in with engine lights on she bought the car 10 days ago they test drove it and said yes the lights are on one there's nothing they could do about it it's not under their warranty and plus they do not give you a Maryland inspection sticker like they supposed to it went for Maryland inspection one month and said it passed then it went for Virginia inspection on a later date with less miles just watch yourself when you buy a car at Eastern Motors bad deal like I said I am in the process of filing civil suit against them

My family, appreciate the staff and the time they took out to help us get a reliable vehicle. Thank you!

Easterns exhibited great customer service and the staff was friendly (especially Ed and Otis). 10/10 would buy from the Baltimore location again!

My husband and I came in on the 9th of January and we worked with Tony Alexander. At first he seemed pretty decent but once we sat down to have our credit and everything ran it was a slow draining process from there on out. Tony went to have our credit ran and to find a bank for us to finance through. When he left to do that he stayed over there for an hour. My husband and I literally waited for a whole hour and not once did he come back over to check on us or to see if we needed anything. We were sitting right across from another salesperson who was more attentive to his customer. This other salesperson stayed with his customer and when he did have to walk away it was for short periods at a time. He also offered his customer something to eat and drink. By the time Tony came back he told us the banks were closed. Okay so it took you an hour to come back and tell us the banks were closed? Then he told us he would be off the next day but would still contact us after his manager found out how much a down payment would be. He also said when he found out that he would come in on his day off to meet with us and finish the deal. The next day came and he never called or texted us so we text him. He claimed his manager was off the day he said he was supposed to be in and we had to wait. The next day comes and all he asked us was do we have the 4000 down payment nothing else. In the beginning he asked how much we had to put down which we should have never told him cause after that that's the only thing he focused on. When he asked if we had the 4000 I responded by asking is that how much we need. He never even responded back hence why I'm writing this review. It was clear that he didn't want to help us and he had our credit ran way too many times without even letting us know anything. Due to the lack of his customer service we went somewhere else and purchased a great vehicle with a low down payment.

Great Experience! Mohammed was friendly and knowledgeable. I was in and out during my lunch break. I will consider them for all my future purchases.

I had the best car buying experience here at Easterns. I came in and Anthony Kha greeted me promptly and took care of me. I came in with the intent of buying a mustang and i went home a new mustang owner. He went above and beyond by buying me water several times and making sure I was comfortable the entire time. He even checks on me to this day making sure the car is everything I wanted. He alongside his manager Kevin and the entire staff were tremendous.

I purchased sight unseen and was overall satisfied and would purchase from Easterns again. Vehicle was in good shape and acceptable but appeared that interior had not been detailed. Other than that good experience.

They provided excellent service. I was a first time buyer and they helped me make the right decision and explained everything really well. I loved my experience.

The service was the best that I have had in years, anyone looking for a car Eastern should be your only stop.

They are The best dealer and I said Thank For everthing

My Name Ford an I had bad credit an I thought I could not get a car but little did I know that Ali at the temple hills location was amazing did everything he said he would do an I rolled out same day with my new car Thanks to Ali an the team I had a great experience

Working with our salesman Ali, and the Eastern organization was such a pleasure. I thank you for working with me and my unique situation to get me in a car I wanted. Thank you so much.

I was assisted by Angel and he was a great help. It was my first time purchasing from a dealership and he made sure I understood everything and answered all my questions. I would definitely recommend this place

Straight up bad experience from the dealer to the cooperate office I do not recommend

An all around great experience from start to finish. Worked with Desmond Jones who was terrific. Smart, engaging and easy to work with. Couldn’t be happier with the Eastern team. Everyone was professional,pleasant and eager to assist. I would recommend Eastern to anyone!

I had a great experience at the sterling location eastern motors. Randy, found a car that fits me and my family. Excellent customer service.