SCAM SCAM SCAM! Don’t waste your money on their crap warranty and if you buy a care that comes with it, just act like it isn’t there. I just got denied a drive train warranty claim because I change my... Toon meer
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Lees wat reviewers zeggen
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... Toon meer
Bedrijf heeft geantwoord
Customer service reps lack knowledge, escalators are rude and nasty, they will not connect you with a manager, will fight tooth and nail to drag your claim out til your plan is over and deny you. Thi... Toon meer
DO NOT get gap with this company. My car was totaled and they came up with this crazy calculation on why they will not pay a few thousand dollars owed. The insurance company covered 90% of the balanc... Toon meer
Bedrijfsgegevens
Over EasyCare
Geschreven door het bedrijf
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
Contactgegevens
6010 Atlantic Blvd, 30071, Norcross, Verenigde Staten
- 800-458-7071
- info@easycare.com
- easycare.com
3,0
Gemiddeld
195 reviews
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Heeft 19% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had the experience of bending a wheel…
I had the experience of bending a wheel due to a vicious pothole, went to claim my wheel replacement at the dealership as a result
They told me that easy care was fighting the claim and made me pay for my wheel to be replaced, although the deductible was only 200$, I paid for this warranty to make sure it would be taken care of if anything like this happened. No questions asked. Ended up having to pay EXTRA due to EasyCare refusing to pay for the whole wheel, luckily the dealership argued on my behalf and got the payment lowered to 200$ rather than the 500$ they wanted
You shouldn't be offering warranty coverage if you're gonna beg for more money. You already took my money once, but to take it twice is villainous.
30 november 2024
Antwoord van EasyCare
We understand your frustration with the recent experience you had with your warranty claim. It's incredibly disheartening to encounter difficulties when relying on a service you paid for, especially in a situation as stressful as a damaged wheel. We appreciate you bringing this to our attention and will certainly use your feedback to improve our processes and ensure a smoother experience for our customers in the future.
They Came Through!
They really came through for me with the replacement of my transmission. Keep up on your scheduled maintenance and you'll have a better chance of success processing your claims.
31 maart 2025
Antwoord van EasyCare
We appreciate your kind words and are glad to hear that we were able to assist you with your transmission replacement. We strive to provide our customers with the best possible service and are committed to ensuring your satisfaction.
LaFontaine dealership handled the claim…
LaFontaine dealership handled the claim and repairs were made.
1 januari 2025
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience!
I had the worst experience of my life…
I had the worst experience of my life with this company. I never received the help I was warranted and no follow up was given. I was basically ghosted and my claim was ignored. Save yourself the trouble and do not work with this company.
23 april 2025
Antwoord van EasyCare
We sincerely apologize for the negative experience you had. We understand your frustration and disappointment. We strive to provide excellent customer service and are committed to addressing any concerns. We understand your frustration. We strive to resolve all claims promptly and fairly. If you give us a call, one of our service agents would be happy to look into the details of your claim. Just visit easycare.com/my-easycare for the best contact number to call based on the coverage you have and be ready with your VIN # or claim #.
Easy care was just that...Easy
Easy care was just that...Easy. They authorized the work quickly and paid the repair shop directly
13 januari 2025
Antwoord van EasyCare
We're so glad to hear that you found our process easy and convenient. We strive to make the claims process as smooth as possible for our customers. Thank you for sharing your positive experience.
Refuse to cover things stated as…
Refuse to cover things stated as covered under guidelines
1 april 2025
Antwoord van EasyCare
We understand your frustration. We strive to resolve all claims promptly and fairly. We're sorry to hear that your experience did not meet your expectations. If you'd like to review the terms of your coverage with one of our customer service agents to ensure it was handled properly, please have your VIN # or claim # ready and visit easycare.com/my-easycare for the best contact number to call based on the coverage you have.
It did not cover any part of my repair…
It did not cover any part of my repair I think I'm paying for nothing I'm very unhappy with this warrenty right now
21 maart 2025
Antwoord van EasyCare
We understand your frustration. We strive to resolve all claims promptly and fairly. We're sorry to hear that your experience did not meet your expectations. If you'd like to review the terms of your coverage with one of our customer service agents to ensure it was handled properly, please have your VIN # or claim # ready and visit easycare.com/my-easycare for the best contact number to call based on the coverage you have.
Simple process for getting my Jeep…
Simple process for getting my Jeep repaired. Very helpful agent made the process easy!
5 maart 2025
Antwoord van EasyCare
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and are glad you found the process easy and helpful.
Antwoord van EasyCare
We understand your frustration. We strive to resolve all claims promptly and fairly. We're sorry to hear that your experience did not meet your expectations. If you'd like to review the terms of your coverage with one of our customer service agents to ensure it was handled properly, please have your VIN # or claim # ready and visit easycare.com/my-easycare for the best contact number to call based on the coverage you have.
Great Warranty for higher end cars!!!
I have had a policy with EasyCare for 4+ years on my MB AMG and have always had a great experience with their claim service and they work seamlessly with my local MB dealer so everything is done with OEM parts.
23 april 2025
Antwoord van EasyCare
Thank you for your kind words and for being a loyal customer for the past four years. We are thrilled to hear that you have had a positive experience with our claim service and that we work seamlessly with your local dealer. We strive to provide our customers with the best possible service and we appreciate your feedback.
Antwoord van EasyCare
I'm sorry to hear that the coverage hasn't met your expectations. If you would like to review the terms of your coverage with one of our customer service agents, please give us a call so we can make sure you're getting the full benefit of your coverage.
Half the time dealerships act like they…
Half the time dealerships act like they don't want to fix things even covered by warranty. It's like pulling teeth.
15 januari 2025
Antwoord van EasyCare
We’re sorry to hear about your experience. Please provide the last 6 digits of your VIN so we can pass your feedback along to the appropriate team.
They paid all but $3000 of my loan off.
1 januari 2025
Antwoord van EasyCare
Thank you for the feedback!
Easy to deal with the service department
Easy to deal with the service department at the dealership and they handled everything with EasyCare.
21 april 2025
Antwoord van EasyCare
Thank you for the feedback!
the process is very easy
the process is very easy, and easy care works with repair shops very well
20 maart 2025
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience. We're glad to hear that you found the process easy!
My vehicle was fixed in a timely…
My vehicle was fixed in a timely fashion. However my deductible was supposed to be $100.00. It ended up costing me $260.00 out of pocket, my dealership said EasyCare did not cover full cost of repairs.
26 februari 2025
Antwoord van EasyCare
Thank you for your feedback! It's great to hear your vehicle was fixed quickly. If you have any lingering concerns regarding what you had to pay out of pocket please don't hesitate our customer service team and they would be happy to review your claim
Antwoord van EasyCare
Thank you for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us.
It’s a scam
We purchased a GMC Yucon Denali XL AT Classic Jeep in Pineville NC. We also purchased the extended EASY CARE WARRANTY for $1999.00 AFTER OWNING THE CAR FOR A WHILE THE AIR CONDITIONER WENT OUT IN THE MIDDLE OF THE SUMMER. we took IT to a repair shop and the repairman had his office call EASY CARE repeatedly for days on end. No answer. He finally told us he had other inporatant things to do besides call a no. Where no one answered. We also called the no on the policy and no answered. We also called Classic and he didn’t act like he DID NOT CARE. So we wound up paying the $1,999.00 for the policy and over $1800 to get the air fixed. Now Easy care wants us to renew our policy. When we told them what happened he was ready to get off the phone. Not even an apology. CUSTOMER BEWARE OF EASY CARE EXTENDED CAR WARRANTY. I WOULDNT EVEN GIVE THEM A 1 STAR IF THAT WAS POSSIBLE.
6 februari 2025
Review zonder uitnodiging
Antwoord van EasyCare
Thank you for your feedback. We strive to deliver the best customer service and apologize that your experience didn’t meet the mark. Can you please provide the last six digits of your VIN or Contract Number so we can share it with the appropriate team to investigate further? Thank you.
Easy Care warranty is the worst
Easy Care warranty is the worst. I hope that Finnbar O’Neill and the rest of his leadership enjoy my money and sleep well tonight. Thanks for nothing Easy Care Warrenty!
3 januari 2025
Review zonder uitnodiging
Antwoord van EasyCare
We appreciate you taking the time to share your feedback, Ed. Our experienced Customer Experience Specialists at 800-538-4181 would be happy to assist you with addressing your concerns and taking your feedback to improve our services.
Spent $4000 for an EasyCare Totalcare
Spent $4000 for an EasyCare Totalcare, dealer told me it covered everything, including shocks, which I told him I was not buying vehicle unless it did, they are expensive. Halfway into warranty, shocks are bad, Easycare saying they do not cover shocks on my vehicle, even though the coverage map they gave me says it does. TOTAL WASTE
10 december 2024
Review zonder uitnodiging
Antwoord van EasyCare
We understand your frustration with the situation, Dan. We value your feedback and if you provide your VIN # or Contract #, we would be happy to investigate this matter further. We appreciate your patience as we work to resolve this issue.
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