Unbelievable, how many you haven't managed to discover, at my age I've had all kinds of perfumes. I can tell you that this company will make you very happy, it has many strong shades, I'm sure you hav... Toon meer
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Lees wat reviewers zeggen
This time around there was an issue with getting through customs. I reached out to Electimuss customer service to ask questions. They responded timely. Unfortunately, once I received the items one h... Toon meer
Shipping was extremely quick however when trying to make a return contacted the email address provided on 4 separate occasions and recieved no response. Forcing me to miss the return window and keep a... Toon meer
Received my samples well packaged. I use one sample per day. Yesterday my choice was Capua. This was my fourth sample used thus far and Capua is stunning for me. The weather was very breezy here and I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Electimuss London is a founder-owned, luxury niche fragrance house. Our mission is to create daring, opulent and passionate scents, for lovers of fragrances who seek and appreciate the best in quality, creativity and individuality. We are independent and not afraid to do things differently. Founded in 2015, Electimuss has built a strong international presence in more than 50 countries with new territories being opened every year. Electimuss means “to choose the best,” and our fragrances live up to our name, using only the highest quality ingredients to create luxurious experiences through scent. We entice and encourage people to explore and delight in the sensory pleasures of our perfumes as a powerful form of identity and self expression. Electimuss only works with perfumers of the highest skill and ingredients of the rarest and most exceptional quality. We have created an exciting and diverse portfolio of 25 intense and indulgent fragrances across six collections. We also stock travel atomisers, discovery sets and luxury boxes which beautifully present three 100ml bottles of fragrance, and hair mists in our best-selling scents.
Contactgegevens
Whittle Road, Meir Park House., ST3 7TU, S-O-T, Verenigd Koninkrijk
- 07858 102549
- client_care@electimuss.com
- electimuss.com
4,5
Uitstekend
159 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van electimuss.com
Thank you! We're so glad you're loving them — we can't wait for you to explore the rest of the collection!
Antwoord van electimuss.com
Thank you! We're so happy to hear that — your kind words mean a lot to us.
Antwoord van electimuss.com
I'm really sorry to hear about your experience. Please accept our apologies for any frustration caused. We strive to provide excellent service and would love to look into this further for you. Could you please email client_care@electimuss.com so we can resolve this as quickly as possible?
The delivery was quick
The delivery was quick, the product arrived in perfect condition, exactly as described
3 april 2025
Antwoord van electimuss.com
Thank you! We're so pleased everything arrived perfectly !
Antwoord van electimuss.com
Thank you! We're thrilled to be your new favorite — and so glad you loved the packaging and scent!
Fast shipping and amazing customer…
Fast shipping and amazing customer service!!!! Will buy again!!!!
22 januari 2025
Antwoord van electimuss.com
Thank you! We're so glad you had a great experience — we can't wait to welcome you back!
Antwoord van electimuss.com
Thank you! We're so pleased you’re enjoying the luxurious feel and balance of our perfumes.
Antwoord van electimuss.com
We're truly sorry to hear this. We very rarely receive issues with our fragrances, so we'd really appreciate the chance to understand more. Please email us at client_care@electimuss.com and we’ll promptly look into any concerns you have.
Antwoord van electimuss.com
Thank you so much for your kind words!
We're absolutely delighted to hear that you experienced both speed and quality in our service. Your support means the world to us, and we look forward to welcoming you back again soon.
Warmest wishes,
The Electimuss London Team
Customer service at its finest
Incredibly fast shipping, and well packaged. Mine were beautifully wrapped as gifts, not sure if that's seasonal but highly appreciated. Customer service at its absolute finest. I wish there were more stars I could give.
19 december 2024
Antwoord van electimuss.com
Thank you so much! We’re thrilled you loved the gift wrapping and service.
Your rep was able to change the address…
Your rep was able to change the address of delivery for me since my friend's delivery spot was riskier and I work from home. The packaging was excellent, and we love the scent. Also, we got to use Clémence CC Fragrance's code - hope you continue working with her!
10 februari 2025
Antwoord van electimuss.com
Thank you so much! We're glad everything worked out and that you’re enjoying the fragrance.
Elegant Wrapping
First of all the package was wrapped elegantly. I loved it and the samples, especially the Trajan, smelled so good. That will be my next order.
12 februari 2025
Antwoord van electimuss.com
Thank you! We’re so glad you loved the wrapping and samples — and thrilled to hear Trajan made an impression!
Antwoord van electimuss.com
Thank you! We're so pleased you enjoyed the scents, the bottle, and the speedy delivery.
Outstanding House
Outstanding House! The fragrances are sublime, presentation and everything is first class. The service is also top notch, superb team to deal with…
Thanks to all at Electimuss! 🤩
Gav
7 april 2025
Antwoord van electimuss.com
Thank you so much, Gav! We're truly grateful for your support and kind words — it means a lot to the whole team.
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