Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Toon meer
Bedrijf heeft geantwoord

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Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Toon meer
Bedrijf heeft geantwoord
My experience with The Electric car scheme has been fabulous, from beginning to end i have had help from Ben who made the process simple and easy. Great updates from choosing the vehicle to delivery a... Toon meer
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Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Toon meer
Bedrijf heeft geantwoord
Alex at The Electric Car Scheme has been fantastic—friendly, professional and genuinely helpful. He explained everything clearly, answered my questions and made the whole experience feel straightforwa... Toon meer
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Geschreven door het bedrijf
Geschreven door het bedrijf

Shipping Building, UB3 1HA, Hayes, Verenigd Koninkrijk
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Good Communication from the team at ECS, they were helpful and responsive. Easy to book the car I had selected. The car arrived quicker than initially quoted. The handover of the car was smooth, and the driver explained the workings of the car.

Antwoord van The Electric Car Scheme
Could not be happier with the serviced received from quoting to the delivery of my vehicle through these guys. I dealt with Alex Antoni and it was a seamless process throughout. Any queries were quickly addressed by Alex right up until the delivery of my vehicle. Would highly recommend The Electric Car Scheme and in particular Alex to anyone looking to use this scheme!

Antwoord van The Electric Car Scheme
Amin was very helpful and easy to communicate with despite some delays on receiving the car. He was very happy to answer questions I had and would happily recommend.

Antwoord van The Electric Car Scheme
Incredible customer service!
From the very 1st conversation, I knew I was in safe hands with Alex Antoni. I was on the fence about using this service, but had fell in love with mini countryman and was determined to somehow get it within a reasonable budget. Alex, bless him, was extremely helpful and patient despite me asking him to put around 12 different quotes through the system due to me swapping and changing the specification. He was knowledgable, responsiveness, supportive, and made the whole process an absolute breeze.
Muhammed Zafar has also been extremely helpful, responding to my queries within minutes.
I now have the car of my dreams and I couldn't be any happier.
Thank you so much for your help.

Antwoord van The Electric Car Scheme
Chris and Yasmin have been professional throughout the process. No question was ever a problem and they responded promptly. A great service, thanks for all your help

Antwoord van The Electric Car Scheme
The whole process was amazing from start to finish. The team were extremely helpful and kept me up to date every step of the way.

Antwoord van The Electric Car Scheme
Chris Dalton was exceptionally knowledgeable and helpful during the process of confirming and processing my order, he helped with all my questions and queries and made everything very easy to understand. Tara de Groot then helped me once the novation process started and was also very helpful with all questions and recommendations. My only issue was the fact that the team don't seem to get automatic notifications of my emails so I did need to call and chase up a few times, but every time I got through the team were very polite and helpful. I would definitely recommend using this service!

Antwoord van The Electric Car Scheme

Antwoord van The Electric Car Scheme

Antwoord van The Electric Car Scheme
Chelsea was very informative and kept me in the loop on any changes happening. Very re-assuring

Antwoord van The Electric Car Scheme
The process was easy, the customer service was excellent, the price was fantastic but most importantly the car is amazing

Antwoord van The Electric Car Scheme
I spent a good deal of time benchmarking TECS against competitors - on price, range of cars and also the onboarding process for the business, to make it as easy for the owners as possible to set up. That was all great, and that's what the two stars is for. (Without that it would be 1 star.) Sadly pretty much everything post signing up and confirming the car has been really poor. My order has been delayed over and over again and the communications from the customer service team has varied from non existent, to unhelpful, and misleading. Even when my order was escalated to a senior 'customer resolution manager' the only thing that actually improved was the quality of their disclaimers. Basically my order was cancelled after four months by the supplying dealer and I was left in limbo for weeks trying to understand what had happened. I finally got a full explanation, alongside a long disclaimer setting out none of it was their fault. Fair enough to a point, but with zero explanation on what is going on, or how long it will take to resolve, is not good enough. My car is still not here and I'm now being told there are QC (paint) issues and I STILL have no firm date for delivery. At best it will be 10 months all told if it comes through in December. I've been left driving an unsuitable vehicle whilst juggling family life and trying to manage costs - the whole thing has been demoralising to the point where I'm seriously considering cancelling.

Antwoord van The Electric Car Scheme
The whole process, from choosing the car and placing the order to receiving updates and taking delivery, was very smooth and hassle-free. The car was ready for delivery after 15 weeks, within the quoted timeline. Ben was particularly helpful throughout.

Antwoord van The Electric Car Scheme
Flawless from start to finish, a fantastic scheme that I would thoroughly reccomend and Louis was great, found an amazing deal on the car that I was set on and made it happen, could not be happier with the vehicle and the communcation was clear and very informative.
Thanks again!

Antwoord van The Electric Car Scheme
The Electric Car Scheme was seamless from start to finish, making the whole process incredibly easy and stress free. A special mention goes to Louis, who was exceptional throughout. Professional, helpful, and attentive at every stage. His outstanding service made the experience even better. I wouldn’t hesitate to recommend the company car scheme.

Antwoord van The Electric Car Scheme
Daniel the EV Specialist who I dealt with was so helpful every step of the way, going above and beyond to support my order. 5* Customer Service without a doubt.
There was a delay in the delivery due to the amount of documentation needed, but it wasn't a huge issue.

Antwoord van The Electric Car Scheme
There are a lot of spam emails initially which can be a little off putting!
Once contact with an agent happened they are thorough and helpful.
Car is lovely! Delivery was a little disappointing as she knew nothing abut the car other than driving and reversing and there is a scratch on inside sill of the drivers side. Other than that it was good and the car is great to drive.

Antwoord van The Electric Car Scheme
Rhys was amazing helped me through it all from start to finish and made sure my lovely new jaecoo was delivered and made it all so easy would highly recommend

Antwoord van The Electric Car Scheme
Ben was very helpful and professional througout the experience

Antwoord van The Electric Car Scheme
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