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The Electric Car Scheme Reviews 

1.343
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

On every step of the way, from the initial contact to the setting up of the lease agreement, to final delivery, everything was faultless. Great communication, everything explained clearly, and friend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company is brilliant, super helpful and happy to go above and beyond to help with all manner of things, Rhys is a sound bloke and a real asset to the company, he genuinely cares and that’s grea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with The Electric car scheme has been fabulous, from beginning to end i have had help from Ben who made the process simple and easy. Great updates from choosing the vehicle to delivery a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektromotorenwinkel
  2. ook in
  3. Automakelaar
  4. Leasingservice
  5. Milieuorganisatie

Over The Electric Car Scheme

Geschreven door het bedrijf

The Electric Car Scheme helps people switch to electric cars. We set up salary sacrifice schemes for UK businesses. They can then offer their employees access electric cars in the cheapest way possible. Employees can save 20-50% on any electric car through salary sacrifice. The employer provides the car, and the employee sacrifices their salary in return. This enables employees to pay out of their salary before tax.

The UK government is supporting the switch to electric by providing these tax incentives. The Electric Car Scheme makes it hassle-free, risk-free, and cost-free for businesses to pass on these savings to their employees.

In short, we do for electric cars what the ‘Cycle to Work Scheme’ did for bicycles.

We believe that every person wants to make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.

Salary sacrifice for electric cars

Geschreven door het bedrijf

Save 20-50% on any electric car through salary sacrifice
Salary sacrifice saves 20-50% on the cost of any electric car by paying from salary before tax. The Electric Car Scheme makes it a no-brainer for employers with first-rate risk protection, best prices available, and will manage the scheme at no cost. Join our 5 star salary sacrifice scheme to help your team on their journey to Net Zero.
Driving down CO2 Emissions
At The Electric Car Scheme, we understand that every person can make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.
Unlocking government tax savings
The government's tax incentives for electric cars promote sustainable choices. But they are complex and difficult to access. At The Electric Car Scheme, we make it simple to access the government tax incentives for our Net Zero transition.
The obvious choice
We believe sustainable choices should be obvious and affordable. That means no trade-offs. When the choice is better for your wallet and better for the environment – it’s a no brainer. We enable everyone to make the choice to accelerate the transition to net zero.

Contactgegevens

Salary Sacrifice for Electric Cars

Save 20–50% on any electric car with The Electric Car Scheme

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,8

Alle reviews

(1.343)

479 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A really great experience

A really great experience, communication was great through the ordering process, which in itself was really smooth.

7 augustus 2026
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Emma,

Thank you so much for taking the time to leave us this review.

We're delighted to hear you had a really great experience with us, and that the communication throughout the ordering process was clear and the whole thing felt smooth. That's exactly what we aim for, so it's wonderful to know it came through for you.

Thank you again for choosing The Electric Car Scheme, and we wish you many happy miles ahead in your electric car.

Warm regards,
Mehdi @ The Electric Car Scheme Team

Beoordeeld met 5 van de 5 sterren

When I Started to engage about an EV…

When I Started to engage about an EV they provided the required information and were patient as i was learning more and more about the various specs and options with both the scheme and the cars. Good communication and clear with regards to T&Cs etc.

7 augustus 2026
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Antwoord van The Electric Car Scheme

Hi Luke,

Thank you so much for taking the time to leave us this review.

We're really pleased to hear that you found the information provided helpful and that the team was patient with you as you explored the various specs and options across both the scheme and the cars. Clear communication, especially around the T&Cs, is something we always aim for, so it's great to know this came across during your journey with us.

Thank you again for choosing The Electric Car Scheme, and we wish you many happy miles ahead in your electric car.

Warm regards,
Mehdi @ The Electric Car Scheme Team

Beoordeeld met 5 van de 5 sterren

RS Review



Henry was really descriptive and helpful through the process from enquiry to order placement.

Thanks Henry!!

11 augustus 2026
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Antwoord van The Electric Car Scheme

Hi Rob,

Thank you for your lovely feedback! We’re so pleased to hear that Henry was descriptive, helpful and supportive throughout your journey from enquiry through to placing your order. We’ll be sure to share your kind words with him.

We’d also love the opportunity to understand what we could have done to make your experience a 5-star one, so we’ll be in touch to learn more about your feedback.

Best wishes,
Sarah @ The Electric Car Scheme

Beoordeeld met 4 van de 5 sterren

They good in general but over priced

They fine, and good in general but over priced in comparison to other providers. My biggest regret is not shopping around before going with them. You can easily find much cheaper options in comparison.

This is not to say that I had any bad experiences ( everyone is great throughout the process) but this more for people to shop around before choosing them because there is always better and cheaper options.

7 januari 2026
Review zonder uitnodiging
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Moe,

Thank you for taking the time to leave your feedback and for recognising the support and service you received from our team throughout your journey with us. We're pleased to hear that, overall, your experience was a positive one.

We are, however, concerned to read your comments regarding pricing. Providing a competitive and transparent offering is extremely important to us, and we regularly benchmark our pricing against the wider market. As a result, we would be very interested in understanding more about the comparisons you made and the alternatives you found.

A member of our team will be in touch to gather some further details, as your feedback could help us identify opportunities to improve and ensure we continue to offer the best possible value to our customers.

Thank you again for sharing your experience. We genuinely appreciate both your positive comments and your constructive feedback.

Best wishes,

Sarah
The Electric Car Scheme

Beoordeeld met 2 van de 5 sterren

Initial communication was good

Initial communication was good. Was advised delivery would be in 16 weeks, sometimes sooner. That was in April and have had another email to advise it has been delayed AGAIN, unit November / December. Have asked for a call back but have had nothing to try and resolve the situation

7 augustus 2026
Review zonder uitnodiging
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Tane,

Thank you for taking the time to share your feedback.

We completely understand how frustrating it must be to have your expected delivery date move significantly from what you were originally advised.

Unfortunately, delivery delays can occur due to factors outside of our control, and we appreciate how disappointing this is when you have been looking forward to receiving your vehicle. However, we recognise that keeping you informed and supporting you throughout any delays is within our control, and we’re sorry we haven’t met the standard you should expect from us.

We would really welcome the opportunity to speak with you directly and see what we can do to put things right. I understand our Sales Manager has been in touch to discuss this with you and ensure your concerns are properly addressed.

We appreciate you bringing this to our attention and hope we can improve your experience from this point forward.

Best wishes,
Sarah @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Mehdi was super helpful with some…

Mehdi was super helpful with some accounting queries I had. Thank you for your quick response!

7 augustus 2026
Review zonder uitnodiging
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Sushmita,

Thank you so much for taking the time to share such a lovely review with us. We’re delighted to hear that you had such a positive experience from start to finish and that you were kept informed with clear communication and regular updates throughout.

We’ll be sure to share your kind feedback with Mehdi. They’ll be really pleased to know that their prompt communication and support helped make your experience a great one.
Thank you again for your kind words and for choosing us!

Warm regards,
Amee @ The Electric Car Scheme Team

Beoordeeld met 4 van de 5 sterren

From Frustrating to Fantastic: A Huge Thank You to Sara

Communication with this team has been extremely challenging. Getting an update on my order requires calling repeatedly—often up to 10 times with no answer—and email support has gone completely unanswered. While I am required to use ECS as my employer's sole scheme provider, the lack of basic customer support makes the process incredibly frustrating. If you have the option, I would strongly recommend arranging a private agreement directly through a dealership instead.

However as an update to my review, I want to give a huge thank you to Sara, who did a wonderful job picking up my case and drastically improving our communication. She got my delivery sorted for Monday, so I'm really looking forward to it. It was a fantastic turnaround once she stepped in!

7 augustus 2026
Review zonder uitnodiging
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Heman,

Thank you for updating your Trustpilot review and for giving me a special mention, I am glad I could turnaround your experience for you.

I am so pleased your vehicle has now arrived and you are enjoying your new EV.

I have provided feedback to the team to ensure we all can learn from your experience, as we want everyone to have a smooth journey with us.

If you need any support moving forward, you have my contact details so please reach out.

All the best,

Sara @ The Electric Car Scheme

Beoordeeld met 3 van de 5 sterren

Nice staff but late car

My experience with the staff was friendly, really helpful and professional. No qualms there. However, having chosen a car in February, I was initially advised the car would likely be with me in April, possibly May. I don't know what info they had at the time to support that, but the car wasn't delivered until late July. Had I known at the time the waiting time, I might've gone elsewhere or chosen a different car.

2 maart 2026
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Daniel,

Thank you so much for taking the time to share your feedback.

We're pleased to hear that you found our team friendly, helpful and professional throughout your experience. Delivering great customer service is incredibly important to us, so we're glad that this aspect of your journey met your expectations.

That said, we're sorry to hear about your disappointment with the delivery timeline. We completely understand how frustrating it can be when the actual delivery date differs significantly from the initial estimate, particularly when you're making decisions based on the information available at the time.

Vehicle delivery estimates are often dependent on information provided by manufacturers and leasing partners and, unfortunately, these can sometimes change due to factors outside of our control. However, we fully appreciate that this doesn't lessen the frustration when you're eagerly awaiting your new vehicle, and we understand your point that, with different expectations, you may have made an alternative choice.

Whilst we're pleased that your vehicle has now been delivered, we're sorry that the experience fell short of the standard we aim to provide. A member of our team will be in touch to better understand your experience and see if there's anything we can do to turn this around.

Best wishes,
Sarah @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Brilliant Service from start to finish

Brilliant Service from start to finish. Great communication and updates throughout. Delt with Aaron and Chris , no issues and kept me updated. Will 100% use the service again when i`m ready for the next car.

11 juni 2026
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Chris,

Thank you so much for taking the time to leave us this wonderful review. We are absolutely delighted to hear you had a brilliant experience from start to finish, with great communication and updates along the way. We will be sure to pass on your kind words to Aaron and Chris, they will be thrilled to know they kept you well informed throughout.

Thank you again for choosing The Electric Car Scheme, and we look forward to welcoming you back when you are ready for your next car.

Warm regards,
Mehdi @ The Electric Car Scheme Team

Beoordeeld met 4 van de 5 sterren

Communication has been good all the way…

Communication has been good all the way through and the pricing tool very useful to make a decision. Al agents have been positive and knowledgeable.

29 juni 2026
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Simon,

Thank you for taking the time to leave a review.

We're delighted to hear that you found communication strong throughout your journey and that our pricing tool helped you make an informed decision. It's also wonderful to know that the team were positive, knowledgeable and supportive along the way.

Providing a 5-star experience is always our aim, so with this in mind, your EV Specialist will be in touch to better understand your experience and learn whether there was anything more we could have done to make it a full 5-star journey for you.

Thank you again for your feedback and for choosing The Electric Car Scheme.

Best wishes,
Sarah @ The Electric Car Scheme

Beoordeeld met 2 van de 5 sterren

More expensive than private leasing

Our company just released this scheme, and that it could save between 20-50% on a new car. Every car I look at is incredibly expensive like for like. As an example I'm looking at a Hyundai Santa Fe PHEV on the site priced at £1,009pm! The same model and terms on leasing.com is priced at £335pm. How in the world can they justify such a price difference. I am bitterly disappointed at how expensive the scheme is, as are other colleagues I've spoken to.
Check the site out by all means but do your research as it may not save you as much as you expect.

5 augustus 2026
Review zonder uitnodiging
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Stephen,

Thank you for taking the time to share your feedback.

We're sorry to hear that your initial experience with the scheme has been disappointing.

The savings available through salary sacrifice can vary - in particular, Plug-in Hybrid Electric Vehicles (PHEVs) and fully Electric Vehicles (EVs) are subject to different Benefit-in-Kind (BiK) tax rates and scheme mechanics, which can have a substantial impact on the overall savings achieved.

That said, we completely acknowledge your comments regarding the pricing you've seen and your comparison with alternative leasing options. We would genuinely welcome the opportunity to review the specific quote you've referenced and better understand the comparison you've made, as there can be a number of factors that influence the monthly cost displayed, including vehicle specification, mileage, maintenance, insurance, employer protections and other included services.

Providing value and transparency is extremely important to us, and whilst we're sorry that we haven't met your expectations on this occasion, we'd love the opportunity to discuss your concerns in more detail and see whether we can help.

A member of our team will be in touch with you today to talk through your feedback, review the vehicle example you've mentioned and answer any questions you may have.

Thank you again for taking the time to share your experience. We appreciate your feedback and look forward to speaking with you.

Best wishes,
Sarah @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Smooth and responsive experience

Smooth and responsive experience - the process from start to finish was very easy to understand, the portal was simple to navigate and the updates from Ben really made this a great experience.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van The Electric Car Scheme

Hi Mark,

Thank you so much for taking the time to leave us this wonderful review. We are so pleased to hear the process from start to finish was smooth and easy to understand, and that you found the portal simple to navigate. We will be sure to pass on your kind words to Ben, he will be delighted to know his updates made such a great impression.

Thank you again for choosing The Electric Car Scheme, and we wish you many happy miles ahead in your electric car.

Warm regards,
Mehdi @ The Electric Car Scheme Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Friendly, helpful, kept me informed and up to date. Bravo.

5 februari 2026
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Antwoord van The Electric Car Scheme

Hi Paul, 

Thank you so much for taking the time to leave us this wonderful review. We are absolutely delighted to hear you had such a great experience with us, and that you found the team friendly, helpful, and kept you informed throughout. Feedback like this means a great deal to us and we will be sure to share it with the team.

Thank you again for choosing The Electric Car Scheme, and we wish you many happy miles ahead in your electric car.

Warm regards,
Mehdi @ The Electric Car Scheme Team

Beoordeeld met 5 van de 5 sterren

Easy to choose and smooth process

3 augustus 2026
Review zonder uitnodiging
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Nick,

Thank you so much for this great review.

We're delighted to hear you found it easy to choose your car and that the whole process was smooth from start to finish. Making the journey as simple and stress free as possible is exactly what we aim for, so it's great to know this came through for you.

Thank you again for taking the time to share your feedback with us.

Best wishes, Mehdi @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Really good experience dealing with The…

Really good experience dealing with The Electric Car Scheme through my employer. Shout out to Ben who made the process simple and effective. Would definitely recommend them to all.

10 juli 2026
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Antwoord van The Electric Car Scheme

Hi Ben,

Thank you so much for this fantastic review.

We're delighted to hear you had such a really good experience with us through your employer, and that Ben made the process so simple and effective for you. Providing straightforward, effective support is something we take great pride in, so it's wonderful to know this shone through for you.

We'll be sure to pass your kind words on to Ben, he'll be delighted to hear them.

Thank you also for recommending us, we really appreciate it.

Best wishes, Mehdi @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Easy and helpful customer service

Easy and helpful customer service. Regular updates provided throughout. Home delivery was excellent.

27 februari 2026
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Antwoord van The Electric Car Scheme

Hi Rob,

Thank you so much for this great review.

We're delighted to hear you found our customer service easy and helpful, with regular updates keeping you informed throughout, and that your home delivery experience was excellent too. Making the whole process as smooth and stress free as possible is exactly what we aim for, so it's wonderful to know this came through for you.

Thank you again for taking the time to share your feedback with us.

Best wishes, Mehdi @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

The company were extremely engaged and…

The company were extremely engaged and helpful to the process in particular Rebecca McCue-Martin who responded to any queries that we had very promptly and helpfully

20 maart 2026
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hi Tim,

Thank you so much for this lovely review.

We're delighted to hear you found the process so engaging and helpful, and that Rebecca McCue-Martin was so prompt and supportive in answering any queries you had along the way. Providing responsive, helpful service is something we take great pride in, so it's wonderful to know Rebecca made such a positive difference for you.

We'll be sure to pass your kind words on to Rebecca, she'll be delighted to hear them.

Best wishes, Mehdi @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

First time leasing used

I have never leased a used car before, but the offering from ECS is pretty solid being an 'all inclusive' type package. With maintenance etc thrown in there aren't really any concerns with the car being out of warranty. I am very happy with the vehicle I chose, one thing I would advise is if you see a car you like on the website don't spend too much time thinking about it - I missed a couple of alternative options trying to make my mind up. If you reserve the car you are not obligated to take it up until your agreement is signed, so it buys you some time and takes it off the site and secured for you. Many thanks to Riccardo for processing my order and dealing with my questions.

10 juli 2026
Logo The Electric Car Scheme

Antwoord van The Electric Car Scheme

Hello Matt,

Thank you so much for this fantastic review, and welcome to the world of electric motoring with your first used lease car.

We're delighted to hear you have found our all inclusive package reassuring, especially when it comes to maintenance being covered so you don't need to worry about the car being out of warranty. It's great to know you are very happy with the vehicle you chose, and thank you for sharing that helpful tip about reserving a car early, that's a brilliant piece of advice for anyone browsing our website.

We'll also be sure to pass your kind words on to Riccardo, he'll be delighted to know his help processing your order and answering your questions made such a difference.

Thank you again for taking the time to share your experience with us.

Best wishes, Mehdi @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Really friendly and helpful

The level of service and in particular the communication was excellent

23 juni 2026
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Antwoord van The Electric Car Scheme

Hi Alex,

Thank you for your fantastic review.

We're delighted to hear that you had such a friendly and helpful experience, and that our communication stood out to you throughout your journey. Providing clear, excellent communication is something we take great pride in, so it's wonderful to know this really came across.

Thank you again for taking the time to share your feedback with us.

Best wishes, Mehdi @ The Electric Car Scheme

Beoordeeld met 5 van de 5 sterren

Brilliant service Marcus white could…

Brilliant service Marcus white could help enough.

15 juni 2026
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Antwoord van The Electric Car Scheme

Hi Jack,

Thank you for your fantastic review.

We're delighted to hear that you received brilliant service and that Marcus White was so helpful throughout your journey. Providing knowledgeable, supportive assistance is something we take great pride in, so it's wonderful to know that Marcus went above and beyond to help.

We'll be sure to pass your kind words on to Marcus – he'll be delighted to hear them.

Best wishes,
Sarah @ The Electric Car Scheme

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