Electric Power Reviews 

152
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm extremely satisfied with my Engwe T14. I contacted Electric Power and I received last T14 as bike is discontinued and no longer produced. I'm very happy with the bike and I recommend this compan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wir hatten nach ca. 2 Monaten ein Problem mit einer Bremse. Mit unss wurde innerhalb 1 Stunde Kontakt aufgenommen. Innerhalb 2 Stunden eine Lösung angeboten und innerhalb 2 Wochen war das Ersatzteilpa... Toon meer

Beoordeeld met 1 van de 5 sterren

When I questioned the new laws about scooters and e bikes they became very aggressive which left me totally shocked. I then showed the website to a neighbour who is a Garda detective and he info... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jestem bardzo zadowolony z transakcji. Profesjonalne podejscie do klienta, na kazdym etapie zamówienia bylem informowany o przebiegu realizacji. Towar zgodny z opisem, bardzo dobrze zapakowany. Pr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

At Electric Power we work hard to deliver to You the best quality electric vehicles. We are Irish company offering eco-friendly, unfailing and groundbreaking alternative transport idea for all your needs from range of electric bicycles, electric scooters and electric tricycles scooters. We offer delivery to all EU countries and selected stock into UK. Electric vehicles trends cannot be stopped anymore, so take Your own journey to the world of extravagant and subtle power – Electric Power!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,0

Alle reviews

(152)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I bought the bike

I bought the bike, it arrived defective, I'm trying to resolve the return of the product and it hasn't been resolved yet.

26 februari 2025
Logo Electric Power

Antwoord van Electric Power

We replied to any of your messages within few minutes. Your bike is not defective you changed your settings unintentionally. We sent you a video how to change it back. If you gave us 1 star for our help and all the effort we've done to respond to you and you are unhappy so you think star will make it better for you please contact us by email now we will be responding to you you within 48H not via WhatsApp as you don't care about our Quick response

Beoordeeld met 5 van de 5 sterren

On time

On time, 7 day delivery as stated, i paid bank transfer, Communication on phone and emails between us was perfect, fast and friendly, i delayed the delivery guy an hour and he still waited, thanks, am delighted with the ebike, so far so good.

21 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best website ever

This company provided me with an amazing price for my Riding Times gt73, as well as providing FREE shipping to a whole other country. Furthermore, after contacting them, they agreed to give me a slight discount. They are very nice as a company and I will definitely be purchasing from them again. Nothing short of an extraordinary company.

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Best customer service ever

The Best customer service ever. We was in luck of time for our Son BD, and i send an email if is possible to prioritise the order. On second day at 7am i got reply back with positive note. And our cyber 😂 scooter came on time. The best ever.

15 januari 2025
Logo Electric Power

Antwoord van Electric Power

Thank you for warm worlds and I wish you the best

Beoordeeld met 5 van de 5 sterren

E bike

Very good service and quick delivery.

15 januari 2025
Logo Electric Power

Antwoord van Electric Power

Thank you Michael. Enjoy it 😁

Beoordeeld met 1 van de 5 sterren

Opened the scooter christmas eve night…

Opened the scooter christmas eve night and the front wheel will not turn and scooter is broke.

11 december 2024
Logo Electric Power

Antwoord van Electric Power

You received brand new scooter, well packed, well secured, sealed, 3/4 assembled, straight from manufacturer for self assembling. Maybe it's worth it to take extra time and effort to look into manual or some unboxing videos on YouTube or contacting us first within our working hours instead of 2am in the morning if you stuck with assembling instead of middle of the night time 1 star review with scooter is broke sentence.
We are always happy to help and we always recommend take extra care while assembling the scooter which is for self assembling brand new in the box

Beoordeeld met 1 van de 5 sterren

Bad experience

11 december 2024
Logo Electric Power

Antwoord van Electric Power

We also have a bad experience. You purchased the bike and then you are expecting free gifts. We agreed for front rack which was misunderstood as basket which wasn't available for this bike so yeah it's bad experience for you, for us as well.

Beoordeeld met 4 van de 5 sterren

I ordered an Eleglide e-Bike

I ordered an Eleglide e-Bike. The bike first arrived "close to my location" and returned back. After contacting the Help Team, they solved issue in due time. I thank the Help Desk of Electric Power for their fast and helpful replies. The only problem was, that instead of getting the bike in 1 week as promised, I got it in ~1 month.

13 september 2024
Beoordeeld met 4 van de 5 sterren

Good communication, good bikes

Ordered first bike samebike with this company it was perfect, ordered samebike with the samebike company it was awful had so much wrong with it
I've had nothing but great communication with this person Kamil from day 1 which has been months of communication since may
Always professional.

Ordered a newer bike GOGOBEST 600 came half built well packaged beautiful
Delivery only took a few days little longer than usual but it's fine delivered on the date day and time agreed upon. Very pleased

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete and utter timewasters and…

Complete and utter timewasters and liars. Enquired about a bike, was told they had 3 in stock, available for pickup or delivery, was told 4 days for delivery, I waited, contacted the seller 5 days later after hearing nothing and was told they don't have the bike in stock. All they do is wait for you to order then they order from the bikes respective websites. I can do that myself! After confronting them about this I was told to F off and my mother insulted. Disgusting people and absolute scam artists. Look at the way they respond to reviews here that tells you everything. Skip these chancers and go straight to the bike manufacturers yourself, cheaper and no abuse. AVOID.

You can see from his response he's absolutely crying because I have exposed him as a scam artist. His name is Kamilos on Adverts, boycott his page 👍

Look at him, this is supposed to be a professional business, yet he proves me right with every response. Imagine giving your money to this garbage individual. You do understand everyone can see you here right??

The description of the ad? Why are you lying? You know you told me you had the bike in stock, you told me you couldn't deliver the weekend because you were "away", now its "7 days delivery" and i have the screenshots on my phone to prove everything, you can't even lie good haha, 15% on 1 star reviews 👍 it will get a lot higher after people see this and the type of person you are, a liar and a scammer.

And again he replies with more insults and venom, yes I'm sure the 'bike arrived today" haha, more lies from an untrustworthy scammer. Just take a look at everything you've written here, do you really think self respecting people are going to give you their money now??? You have completely exposed yourself here for what you are, you're supposed to be a professional business, look at your behaviour towards a customer, nobody is going to give you money when they read all of this, you're finished.

Report me to the Garda for stalking 😂😂 I think you'll find there's only one person being abused here, and it's not you pal, somebody doesn't like bad reviews 👍

29 oktober 2024
Review zonder uitnodiging
Logo Electric Power

Antwoord van Electric Power

Typical example of absolutely bad person who only looking for harm someone's business.
We operate for 7 days delivery time meaning in stock plus explained to him I should have the bike available for collection or same day delivery today as expected FedEx delivery today. Checked the tracking today it's 2 days delay. It's something not under our control and not a big deal to wait extra day or 2. Once he heard that he went mad and abusive.
He threatened me telling he knows where my storage unit with bike is...
He said I'm doing illegal business as he cannot read in stock means in stock for 7 days delivery time.

You exposed me?
You can not even focus to check the description of the add and then you put your frustration here.

The newest update is that you received the bikes this morning.
It only shows how unfair you are because the bike arrived later than I expected from out of my control reasons.
You cannot control your anger. You went on me so much for having 1 day delay with the bike. Your comments are disgusting and unfair.
This is the proof for everyone what kind of person you are and your 1 star for someone who is reading this for me is like 5 star as the true is very important.

Beoordeeld met 5 van de 5 sterren

Recommend Electric Power

Very helpful from the time I ordered the electric scooter, scooter arrived , well packed and secured and easy to assemble. Thank very much 😀

25 oktober 2024

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