Geetha was extremely patient, knowledgeable and very helpful. She ensured the issue I had was dealt with efficiently and remained on the line to follow it through to the end to ensure there were no... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The advisor was very helpful. She answered all my queries patiently and even gave me extra information about my account which I wasn’t aware of.
Patient beyond belief. OK, it took over hour, but then it was complex and it was all new to me, but at no stage did Aafreen express anything other than a concern to get this mess sorted out or su... Toon meer
Bedrijf heeft geantwoord
Ramsiya was incredibly helpful in sorting out my online account access. She was friendly and efficient and didn't mind staying on the line to ensure that I got the relevant reset emails. I would highl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,6
Uitstekend
912 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Sarath was very knowledgeable and gave…
Sarath was very knowledgeable and gave me the exact information I neede
24 juli 2026
Antwoord van EQi
We're so glad to hear that the assistance you received was knowledgeable and provided you with the exact information you needed. We appreciate your feedback.
Ramsiya great service
Ramsiya was pleasant and genuinely trying to be helpful. she helped us with all the money transfers and answered all our questions satisfactorily.
24 juli 2026
Review zonder uitnodiging
Antwoord van EQi
We're happy to hear that your experience was so positive! We appreciate you recognizing the helpfulness and satisfactory answers provided to all your questions.
Very swift efficient service getting me…
Very swift efficient service getting me back up and running on Shareview.
23 juli 2026
Antwoord van EQi
We're happy to hear our service was swift and efficient in getting you back on Shareview. We appreciate your positive feedback.
Excellent customer service
Excellent customer service. All of my queries were resolved professionally and efficiently. Thank you!
23 juli 2026
Antwoord van EQi
We're so happy to hear our team provided excellent and professional service, resolving all your queries efficiently. Thank you for your kind words!
Helpful information
Sarath answered all my questions and patiently guided me through the site.
23 juli 2026
Antwoord van EQi
We're so glad to hear that our team member was able to patiently answer all of your questions and guide you through the site. Thank you for your kind words!
They understood my issue and very…
They understood my issue and very quickly and professionally sorted it out. Highly recommended
23 juli 2026
Antwoord van EQi
We are so glad to hear that we were able to understand your issue and resolve it quickly and professionally. Thank you for your kind words!
I spoke with Ramsiya today to help me…
I spoke with Ramsiya today to help me set up an EQI ISA and transfer funds directly from the corporate nominee account to the ISA. Ramsiya made the process quick and easy. It was a pleasure to work with her to complete my request.
22 juli 2026
Antwoord van EQi
We're delighted to hear that setting up your ISA and transferring funds was a quick and easy process. It's wonderful to know that you had a positive experience. Thank you for your kind words.
Sarath was amazingly patient and found…
Sarath was amazingly patient and found solved my issue, thank you
22 juli 2026
Antwoord van EQi
We're so glad to hear that our team member was patient and successfully resolved your issue. Thank you for sharing your positive feedback!
up date for a lapsed account
the person that i spoke to was very helpful and guided me thorough a difficult problem
7 juli 2026
Antwoord van EQi
We're so pleased to hear that our team member was able to provide such helpful guidance and assist you through a difficult problem.
The advisor was helpful and polite
The help was available once I got to talk to someone.
The annoying part was having to listen to alot of 'online information
21 juli 2026
Antwoord van EQi
We appreciate your feedback and are glad our team could assist you. We understand that navigating online information can be time-consuming.
Ramsiya gave amazing customer service…
Ramsiya gave amazing customer service today. She was patient and explained all I needed to know. She did not rush me and made me feel at ease.
21 juli 2026
Antwoord van EQi
We're happy to hear that the customer service you received was amazing! We appreciate you recognizing the patience and clear explanations provided, which made you feel at ease.
First class service
I was unable to open an account due to a system glitch but was given details of who to contact with an error message. When I spoke to Manish he quickly understood my issue and clearly and politely explained the keystrokes required on my computer to enable me to complete the process of setting up my account, very helpful and first class service!
21 juli 2026
Antwoord van EQi
We're truly happy to hear about your positive experience with our support team. It's wonderful to know that we could quickly resolve the system glitch and assist you in setting up your account. We appreciate you sharing your feedback; it helps us ensure we're providing first-class service.
great customer experience
manish was very helpful in answering my questions regarding a corporate share save transfer and then the process for selling my shares. thank you
20 juli 2026
Antwoord van EQi
We're delighted to hear that our team provided such helpful assistance with your corporate share save transfer and share selling process. We appreciate your kind words!
A really helpful person
A really helpful person . Very understanding and cleared in his explanations
20 juli 2026
Antwoord van EQi
We're so glad to hear that the assistance you received was helpful and that the explanations were clear and understanding. We appreciate your positive feedback.
Ramsiya was brilliant
Ramsiya was brilliant. She gave me advice earlier in the week and when I called today to discuss the next steps, I was lucky enough that she answered my call again. She remember me from last time and whether the system prompted that or not, the recognition added to the personal feel of the service. Ramsiya listened to my query each time, ensuring to answer with confidence and guide me through next steps. I managed to have my query resolved really quickly on the phone and hardly any wait at all. Great service, thanks Ramsiya.
17 juli 2026
Antwoord van EQi
We are so pleased to hear about your positive experience and that we could resolve your query efficiently. It's wonderful to know that our team member provided such a personal and confident service, remembering your previous interaction and guiding you through the process effectively. We truly appreciate you taking the time to share your feedback.
Antwoord van EQi
We're so glad to hear that you had a positive experience with our service. Thank you for your kind words; we appreciate your feedback!
Did what I asked to do
15 juli 2026
Antwoord van EQi
We're glad to hear we met your expectations. Thank you for your positive feedback; we truly appreciate it!
Antwoord van EQi
We are so pleased to hear that we met your expectations and were efficient. We appreciate your positive feedback!
Ramsiya listened to me and sorted out my problem
After speaking to two other people on the phone with no progress, Ramsiya listened to me and sorted me out
14 juli 2026
Antwoord van EQi
We are so glad to hear that a member of our team was able to provide you with the assistance you needed after speaking with others. We appreciate your kind words.
Ramsiya was very helpful and…
Ramsiya was very helpful and professional. She helped me navigate the website with ease.
14 juli 2026
Antwoord van EQi
We are so glad to hear that our team member was helpful and professional in assisting you with our website. Thank you for your positive feedback!
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