EQUIDRY Reviews 

434
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I bought a smock at the end of January, wore it for a bit before the uk became a raging inferno for the rest of the summer. Grabbed it back out the cupboard recently and noticed a seam on the insi... Toon meer

Beoordeeld met 1 van de 5 sterren

Website reviews are filtered only positive ones being shared. I was invited by Equidry to share my feedback. I wrote a fare honest review about the product they sent me, which surprise surpri... Toon meer

Beoordeeld met 5 van de 5 sterren

I was bought the all in one as a gift, there was a slight issue with one of the zips, i contacted the Equidry team who were really helpful, they paid for the return and sent out a replacement. Past tw... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased two long coats for gifts, both items were put purchased separately. Being male I got them both wrong. The staff were very helpful in assisting me getting these orders right and made the re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Paardrijwinkel

Geschreven door het bedrijf

Designed by Riders, for Riders. Our coats are designed by riders, for riders, combining real-world riding experience with exceptional all-weather protection. Every detail is thoughtfully engineered to meet the demands of life both in the saddle and on the yard. From our original oversized coats with a 20,000mm waterproof rating to our fitted waterproof riding jackets packed with equestrian-focused features, you can rely on EQUIDRY to keep you protected from the elements. EQUIDRY is the trusted choice for equestrians seeking waterproof coats & jackets that truly delivers on complete weather protection. With advanced EQUIGUARD® waterproof technology, every EQUIDRY equestrian waterproof coat keeps riders warm, dry, and comfortable year-round. Be ready for every adventure with our matching EQUIDRY Dog Coats, featuring a 20,000mm waterproof rating.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

434 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,1

Alle reviews

(434)

28 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fab Customer service!

I bought a smock at the end of January, wore it for a bit before the uk became a raging inferno for the rest of the summer. Grabbed it back out the cupboard recently and noticed a seam on the inside had come undone.

I contacted equidry who offered me a repair. I imagine this is their busiest time of year but they were so efficient! I think I posted it back to them Thursday and it was back with me the following Tuesday!

Jane and Michelle have handled my issue perfectly. Thank you, now back in my beloved smock and ready to tackle the winter!

27 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Website reviews are filtered, Dishonest

Website reviews are filtered only positive ones being shared.
I was invited by Equidry to share my feedback. I wrote a fare honest review about the product they sent me, which surprise surprise! didn’t get shared on there site and was just ignored by Equidry.
I brought the all in one as a gift on first sight colour is fab, well made BUT…..
Once on it looks like they’ve stitched the wrong bottom to the top, I ordered the small for a size 8 lady.
Top fits lovely room for a good jumper and free movement
Bottom is ridiculously big measuring 48” just looks disproportionate.
As it was a present it was to late to return once gifted utterly disappointed

I would not recommend this company filtering reviews represents a dishonest prospective of there products. If there as good as they claim why do they need to??

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everyone should get one!

I was bought the all in one as a gift, there was a slight issue with one of the zips, i contacted the Equidry team who were really helpful, they paid for the return and sent out a replacement. Past two days with the storm i have worn my all in one & bloody love it, windproof & waterproof. The braces allowing you to undo the jacket part and let it hang, so innovative, allowed me to muck out without over heating. Looks so good too! My friends have all put in requests for Christmas. Highly recommend

24 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality is outstanding

I've been using Equidry since they started and I've just replaced my Original Equidry bought in 2022 with a new one (the Evolution) which arrived yesterday having only ordered it Tuesday. This will be my third Equidry now.
I wear the coat pretty much every single day of the year as it keeps my 'normal' clothes clean, keeps me dry in the rain and warm in winter (I throw it on over my PJ's and fluffy dressing gown...toasty!) My old coat still had plenty of wear left even after 4 years!
I'm over the moon with my new coat, I've again gone for the thick fleece lining but the quality on the Evolution is even better than the previous original'model'! The coat feels even more robust and there have been upgrades too, such as an inner flap inside the side vents so if you unzip the sides for riding your legs won't get wet! Also the main zip now has a popper flap that my previous one didn't. What I really like about the coats are the robust, easy to do up zips. You don't want to be faffing around in the morning with a zip, you want a good, chunky zip and that's exactly what you get. It's a small thing, which you might not feel is important but it is 😆
Also, the fluffy lining has improved in quality too.
I feel it's pretty unusual these days to say that a British company have actually improved the quality and design of a product and that's why I'm leaving this review, they deserve it. Customer service is great, I sent a query and it was responded to quickly.
I can't say enough good things, yes there are cheaper ones on the market but Equidry ticks all the boxes and for a work horse coat, you need those boxes ticked in my opinion.

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not true to size

Twice the driver said he would deliver then didn't show..
The suits are VERY small made, not true to actual size. Very disappointed

26 maart 2026
Logo EQUIDRY

Antwoord van EQUIDRY

Hi Danielle,

Thank you for your review, and we’re really sorry to hear about the issues you experienced with the delivery, as well as your disappointment with the sizing.

We completely understand how frustrating it must have been when the delivery did not go as expected, and we’re sorry for any inconvenience this caused.

In terms of sizing, we do provide detailed measurements on all product pages to help customers make informed choices before purchasing and the customer services team are always on hand for extra support if needed.

We’re very sorry that we didn’t meet your expectations on this occasion, but we really appreciate you taking the time to share your feedback.

Best wishes,

Becca

Beoordeeld met 5 van de 5 sterren

Top marks Emma from customer services

I ordered a last minute gift for my wife (iris jacket) and was touch and go for delivery on time. I reached out to customer services and Emma helped ensure a quick dispatch to ease my mind. Jacket arrived in time and I couldn't be happier. Excellent work from the team!

1 april 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Hi Colin,

Thank you so much for your lovely review! We’re really pleased to hear that your wife’s Iris jacket arrived in time and that Emma was able to help get everything sorted for you quickly.

We really appreciate you taking the time to share your experience and hope your wife loves her new jacket!

Best wishes,

Becca

Beoordeeld met 3 van de 5 sterren

Love my equidry purchases. But!!

Love my equidry purchases! But!! The rubber tag on the zip has come off one day when I zipped up, and the popper for the leg strap (I have never ridden in this coat) has come off completely. I bought this is autumn and it has had light use. Not what I’d expect from equidry.

25 oktober 2025
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Antwoord van EQUIDRY

Hi Anna,

Thank you for your review, and we’re really sorry to hear about the issues you’ve experienced with your coat, this is not what we would expect.

If you could please contact our customer support team at support@equidry.co.uk, they will be more than happy to look into this for you and arrange the best possible resolution.

We appreciate you bringing this to our attention and hope to get this sorted for you as quickly as possible.

Best wishes,

Becca

Beoordeeld met 1 van de 5 sterren

Never could really afford cost with…

Never could really afford cost with such big price tag. So when this year decided to treat myself for bday ( as they were on reduced price ). Was really excited to receive it. After days days of issue off it not being delivered I gave up. Company stance was that its delivering company issue and they can’t do anything about it.
such disappointment… something that meant to be a really nice thing, turned out to be waste of hours on phone to Equidry and DPD and still no coat …

As much as I really wanted that coat it’s just not worth the hassle.

Definitely won’t be buying again and definitely will be sharing my experience with everyone who even mentions equidry

27 februari 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Hi Kamila,

We’re really sorry to read your review and to hear how disappointing this experience has been, especially as this was meant to be a special birthday treat.

The delivery issues occurred due to the address being entered in an incorrect format, which unfortunately meant DPD were unable to complete delivery. That said, we completely understand how frustrating this must have been for you.

We worked really hard along side both yourself and DPD throughout, working daily to try and get the parcel delivered. When this wasn’t possible, we followed your request to have the parcel returned back to us and processed a full refund.

We are truly sorry for all the inconvenience caused and appreciate how disappointing this must have felt. This is certainly not the experience we want for our customers, and we did do everything we could to try and resolve this for you.

Please let us know if there is anything we can do to help in the future.

Best wishes,

Becca

Beoordeeld met 1 van de 5 sterren

Very poor customer service

Despite the bizarre sizing options and guide, I was prepared to order an ‘oversized’ long coat with mesh lining in either size M or L but there’s no availability in any of the seven colours in either size??? Also tried to speak to someone re sizing but no pick up, no answerphone and no call back from the contact form I then sent. The coats may be good but it’s a 1 out of 5 for customer service

4 februari 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Thank you so much for your feedback, and I’m truly sorry for the frustration and disappointment you’ve experienced. We’ve checked our system and, unfortunately, we don’t have any record of any unanswered enquiries, so it seems your form may not have come through correctly. I completely understand how upsetting this must have been when you were trying to get help.

If you’re able to provide a phone number or email, I’d be very happy to give you a call personally to go through sizing or any other questions you have, so we can make sure you get the support you need.

Once again, I’m really sorry for the confusion and inconvenience caused.

Best wishes,

Becca

Beoordeeld met 3 van de 5 sterren

I actually love my coat.I love the…

I actually love my coat.I love the colour (Green with pink lining)I love the fact I dont need to wear leggings when walking my dogs.I love the way the zip can go up from the bottom to give you room to move your legs.
BUT there are bits I dont love ..
The hood is to big,I can see anything with it on and I have to wear a wooly hat to keep it from blowing off my head.It also over hangs my head torch.
I dont like the fact it takes me ages to get the zip lined up to zip it up.with all that said,I would buy one again,if im ever lucky enough to be given a bonus again.Im not sure when I actually bought my coat,it was sometime last year so its had some very heavy downpours to deal with.

4 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Coats!!

Amazing customer support, very quick delivery! My daughter has two coats now and they are both amazing quality, leaving her dry and warm! I would absolutely recommend and definitely buy again!! Thank you!!

16 januari 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Hi Karis,

Thank you so much for your wonderful feedback, we are so pleased to hear how much your daughter loves both of her coats!

Thank you for all of your continued support.

Best wishes, Becca

Beoordeeld met 5 van de 5 sterren

Very impressed

I purchased two long coats for gifts, both items were put purchased separately. Being male I got them both wrong. The staff were very helpful in assisting me getting these orders right and made the return and refund process easy. Top customer care. Will not buy their yards coats from anywhere else ever....oh and the products I am reliably informed are amazing. Warm, dry and protected on those rainy cold days!

1 januari 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Hi Dave,

Thank you so much for your kind words! We’re thrilled to hear that our team was able to help you with the returns and refunds, and that the process was smooth.

its Brilliant to know that the coats are keeping you warm, dry, and protected on those rainy, cold days. Your support really means a lot to us, and we’re delighted to hear you’ll be coming back for more.

Best wishes,

Becca

Beoordeeld met 5 van de 5 sterren

Coats to fit ALL sizes!!!

Being a "plus" sized lady, there are not too many equestrian clothing manufacturers around, so I couldn't believe it when I stumbled across Equidry as they do just that!
I bought a large oversized Evolution long coat as I wanted something to keep me warm and dry when out riding. I couldn't believe the fit, with plenty of room to wear extra layers underneath and still have plenty of room to easily move around in, furthermore, its so toasty warm!
I was that impressed that I have now bought the thin fleeced lined shortie to wear around the yard. Thanks Equidry..I can't thank you enough. I just wish I had found out about you sooner!!!

14 januari 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Hi Michelle,

Thank you so much for your lovely message! We’re really pleased to hear that you’ve found the perfect fit with our coats and that they’re keeping you warm, dry, and comfortable.

It really means a lot to us that you’ve chosen EQUIDRY, and we’re so happy you found us too! Your support is hugely appreciated!

Best wishes,

Becca

Beoordeeld met 5 van de 5 sterren

Fantastic experience with prompt…

Fantastic experience with prompt service, speedy delivery, and absolutely no hassle.

9 januari 2026
Review zonder uitnodiging
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Antwoord van EQUIDRY

Hi Paul,

Thank you so muc for taking the time to share your wonderful feedback with us.

We are so pleased to hear you received such a prompt, speedy service! Your support really means a lot to us.

Best wishes,

Becca

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