I bought a smock at the end of January, wore it for a bit before the uk became a raging inferno for the rest of the summer. Grabbed it back out the cupboard recently and noticed a seam on the insi... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Website reviews are filtered only positive ones being shared. I was invited by Equidry to share my feedback. I wrote a fare honest review about the product they sent me, which surprise surpri... Toon meer
I was bought the all in one as a gift, there was a slight issue with one of the zips, i contacted the Equidry team who were really helpful, they paid for the return and sent out a replacement. Past tw... Toon meer
I purchased two long coats for gifts, both items were put purchased separately. Being male I got them both wrong. The staff were very helpful in assisting me getting these orders right and made the re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Designed by Riders, for Riders. Our coats are designed by riders, for riders, combining real-world riding experience with exceptional all-weather protection. Every detail is thoughtfully engineered to meet the demands of life both in the saddle and on the yard. From our original oversized coats with a 20,000mm waterproof rating to our fitted waterproof riding jackets packed with equestrian-focused features, you can rely on EQUIDRY to keep you protected from the elements. EQUIDRY is the trusted choice for equestrians seeking waterproof coats & jackets that truly delivers on complete weather protection. With advanced EQUIGUARD® waterproof technology, every EQUIDRY equestrian waterproof coat keeps riders warm, dry, and comfortable year-round. Be ready for every adventure with our matching EQUIDRY Dog Coats, featuring a 20,000mm waterproof rating.
Contactgegevens
Unit 1 Torridge Business Park, EX364HP, South Molton, Verenigd Koninkrijk
- 01271626197
- support@equidry.co.uk
- equidry.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fab Customer service!
I bought a smock at the end of January, wore it for a bit before the uk became a raging inferno for the rest of the summer. Grabbed it back out the cupboard recently and noticed a seam on the inside had come undone.
I contacted equidry who offered me a repair. I imagine this is their busiest time of year but they were so efficient! I think I posted it back to them Thursday and it was back with me the following Tuesday!
Jane and Michelle have handled my issue perfectly. Thank you, now back in my beloved smock and ready to tackle the winter!
Website reviews are filtered, Dishonest
Website reviews are filtered only positive ones being shared.
I was invited by Equidry to share my feedback. I wrote a fare honest review about the product they sent me, which surprise surprise! didn’t get shared on there site and was just ignored by Equidry.
I brought the all in one as a gift on first sight colour is fab, well made BUT…..
Once on it looks like they’ve stitched the wrong bottom to the top, I ordered the small for a size 8 lady.
Top fits lovely room for a good jumper and free movement
Bottom is ridiculously big measuring 48” just looks disproportionate.
As it was a present it was to late to return once gifted utterly disappointed
I would not recommend this company filtering reviews represents a dishonest prospective of there products. If there as good as they claim why do they need to??
Everyone should get one!
I was bought the all in one as a gift, there was a slight issue with one of the zips, i contacted the Equidry team who were really helpful, they paid for the return and sent out a replacement. Past two days with the storm i have worn my all in one & bloody love it, windproof & waterproof. The braces allowing you to undo the jacket part and let it hang, so innovative, allowed me to muck out without over heating. Looks so good too! My friends have all put in requests for Christmas. Highly recommend
I have the Equidry coat and love it but…
I have the Equidry coat and love it but thought the All in One would be good for winter. Im gutted that I need to return it as I ordered the short, Im 5ft 3 and its very long
Great Product and super quick shipping…
Great Product and super quick shipping to Aus.
Highly recommend this retailer
Quick response from customer service when I enquired about sizing. The items arrived promptly and were of excellent quality.
Quality is outstanding
I've been using Equidry since they started and I've just replaced my Original Equidry bought in 2022 with a new one (the Evolution) which arrived yesterday having only ordered it Tuesday. This will be my third Equidry now.
I wear the coat pretty much every single day of the year as it keeps my 'normal' clothes clean, keeps me dry in the rain and warm in winter (I throw it on over my PJ's and fluffy dressing gown...toasty!) My old coat still had plenty of wear left even after 4 years!
I'm over the moon with my new coat, I've again gone for the thick fleece lining but the quality on the Evolution is even better than the previous original'model'! The coat feels even more robust and there have been upgrades too, such as an inner flap inside the side vents so if you unzip the sides for riding your legs won't get wet! Also the main zip now has a popper flap that my previous one didn't. What I really like about the coats are the robust, easy to do up zips. You don't want to be faffing around in the morning with a zip, you want a good, chunky zip and that's exactly what you get. It's a small thing, which you might not feel is important but it is 😆
Also, the fluffy lining has improved in quality too.
I feel it's pretty unusual these days to say that a British company have actually improved the quality and design of a product and that's why I'm leaving this review, they deserve it. Customer service is great, I sent a query and it was responded to quickly.
I can't say enough good things, yes there are cheaper ones on the market but Equidry ticks all the boxes and for a work horse coat, you need those boxes ticked in my opinion.
Equidry water repellent Leggings
Equidry water repellent Leggings very thin, more like thin tights.
Not the best for the price.
Not true to size
Twice the driver said he would deliver then didn't show..
The suits are VERY small made, not true to actual size. Very disappointed

Antwoord van EQUIDRY
Top marks Emma from customer services
I ordered a last minute gift for my wife (iris jacket) and was touch and go for delivery on time. I reached out to customer services and Emma helped ensure a quick dispatch to ease my mind. Jacket arrived in time and I couldn't be happier. Excellent work from the team!

Antwoord van EQUIDRY
Love my equidry purchases. But!!
Love my equidry purchases! But!! The rubber tag on the zip has come off one day when I zipped up, and the popper for the leg strap (I have never ridden in this coat) has come off completely. I bought this is autumn and it has had light use. Not what I’d expect from equidry.

Antwoord van EQUIDRY
Never could really afford cost with…
Never could really afford cost with such big price tag. So when this year decided to treat myself for bday ( as they were on reduced price ). Was really excited to receive it. After days days of issue off it not being delivered I gave up. Company stance was that its delivering company issue and they can’t do anything about it.
such disappointment… something that meant to be a really nice thing, turned out to be waste of hours on phone to Equidry and DPD and still no coat …
As much as I really wanted that coat it’s just not worth the hassle.
Definitely won’t be buying again and definitely will be sharing my experience with everyone who even mentions equidry

Antwoord van EQUIDRY
Very poor customer service
Despite the bizarre sizing options and guide, I was prepared to order an ‘oversized’ long coat with mesh lining in either size M or L but there’s no availability in any of the seven colours in either size??? Also tried to speak to someone re sizing but no pick up, no answerphone and no call back from the contact form I then sent. The coats may be good but it’s a 1 out of 5 for customer service

Antwoord van EQUIDRY
I actually love my coat.I love the…
I actually love my coat.I love the colour (Green with pink lining)I love the fact I dont need to wear leggings when walking my dogs.I love the way the zip can go up from the bottom to give you room to move your legs.
BUT there are bits I dont love ..
The hood is to big,I can see anything with it on and I have to wear a wooly hat to keep it from blowing off my head.It also over hangs my head torch.
I dont like the fact it takes me ages to get the zip lined up to zip it up.with all that said,I would buy one again,if im ever lucky enough to be given a bonus again.Im not sure when I actually bought my coat,it was sometime last year so its had some very heavy downpours to deal with.
Amazing Coats!!
Amazing customer support, very quick delivery! My daughter has two coats now and they are both amazing quality, leaving her dry and warm! I would absolutely recommend and definitely buy again!! Thank you!!

Antwoord van EQUIDRY
Very impressed
I purchased two long coats for gifts, both items were put purchased separately. Being male I got them both wrong. The staff were very helpful in assisting me getting these orders right and made the return and refund process easy. Top customer care. Will not buy their yards coats from anywhere else ever....oh and the products I am reliably informed are amazing. Warm, dry and protected on those rainy cold days!

Antwoord van EQUIDRY
Coats to fit ALL sizes!!!
Being a "plus" sized lady, there are not too many equestrian clothing manufacturers around, so I couldn't believe it when I stumbled across Equidry as they do just that!
I bought a large oversized Evolution long coat as I wanted something to keep me warm and dry when out riding. I couldn't believe the fit, with plenty of room to wear extra layers underneath and still have plenty of room to easily move around in, furthermore, its so toasty warm!
I was that impressed that I have now bought the thin fleeced lined shortie to wear around the yard. Thanks Equidry..I can't thank you enough. I just wish I had found out about you sooner!!!

Antwoord van EQUIDRY
Fantastic experience with prompt…
Fantastic experience with prompt service, speedy delivery, and absolutely no hassle.

Antwoord van EQUIDRY
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







