I had a query with some share certificates that I couldn't solve online. I used the phone help desk and the gentleman I spoke with (Sarath Kumar) was very helpful, I have a strong Scottish accent... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had such a lovely experience with Irudaya Raj today. He was absolutely wonderful — kind, patient, professional and genuinely caring. He made me feel completely at ease and took the time to listen an... Toon meer
I have severral forms to fill in and was totally confused but after speaking with Ayan Kirmani I am fully understanding what i have to do with my deceased Parents shares. Ayan was kind conciderate and... Toon meer
Bedrijf heeft geantwoord
Less than one star. I couldn't agree more with all the negative comments regarding the bereavement support- 2 years since my father died, my mother can't even speak to EQ anymore they have upset and s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Equiniti manages share registers and employee share plans whilst supporting governance and investor relations objectives. We handle multi-billion-pound corporate actions with absolute precision and support new companies making their debut as a listed business. Our unrivalled expertise means we act as share registrar for 48% of the FTSE100 and our average client relationship spans 14 years. Today we hold 9.2m shareholder records and pay around £34bn in dividends each year We look after 1.1m share plan participants. We process over 3m transactions annually across our platforms.
Contactgegevens
Verenigd Koninkrijk
- equiniti.com
Achieving Success Together
4,3
Uitstekend
3K reviews
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Help at last
After many unsuccessful attempts to find an appropriate website and several abortive calls where I held on for 10 minutes or more with no response, I was fortunate to get through to Sushruthi who couldn't have been more helpful in answering my questions and guiding me as to what I needed to do. Thank you.
7 september 2026
Antwoord van Equiniti
We appreciate you sharing your experience. We are sorry to hear about the initial difficulties you faced reaching us. We are glad that Sushruthi was able to provide the assistance you needed. We are always working to improve our customer service.
Absolutely fantastic advisor
Absolutely fantastic advisor, very friendly, extremely patient
7 september 2026
Antwoord van Equiniti
We're so happy to hear that our advisor was friendly and extremely patient. Thank you for your wonderful feedback!
Please can I have my money Equiniti?
I am owed money from the Royal Mail share sale and Equiniti are failing to pay me what I am legally owed. I have written, phoned them, made a formal complaint, but to no avail. Please can I have my money Equiniti?
7 september 2026
Review zonder uitnodiging
Antwoord van Equiniti
We are truly sorry to hear about the difficulties you've experienced with your Royal Mail share sale payment. We want to assure you that we are committed to resolving this for you. We are actively looking into your case to ensure you receive what is owed.
Prompt and helpful customer services
The lady that I spoke to was knowledgeable patient and polite .
A very short wait time to speak to an operator and all queries answered
7 september 2026
Antwoord van Equiniti
We're delighted to hear that you had such a positive experience with our team member. We're especially glad that your queries were answered quickly and efficiently.
You cannot get on portal on mobile for…
You cannot get on portal on mobile for Balfour Beatty nominee shares
7 september 2026
Antwoord van Equiniti
We appreciate you bringing this mobile access issue to our attention. We are actively investigating the problem with the Balfour Beatty nominee shares portal.
Ms Vathsala Gowda was 100% helpful in…
Ms Vathsala Gowda was 100% helpful in getting an 81 year-old woman through trading shares. I had managed on line but there has been an IT problem that prevented my completing my sale. I am very grateful for the help and timely organising my sale and I can now relax. It's been traumatic. Thanks again
4 september 2026
Antwoord van Equiniti
We are truly grateful for your kind words and are so glad to hear that our team member was able to assist with your share trading, especially after the IT issue you experienced. We understand how stressful such situations can be, and we are pleased we could help you relax.
clear directions as to what to do next
4 september 2026
Antwoord van Equiniti
We're glad our instructions were clear and helpful. We appreciate your positive feedback!
Had a simple query to reactivate my…
Had a simple query to reactivate my account and was helpful and successful
4 september 2026
Antwoord van Equiniti
We're delighted to hear that your account reactivation query was handled successfully and that you found our assistance helpful!
Despite technical difficulties
Despite technical difficulties, that they were experiencing,the support I received was first class
3 september 2026
Antwoord van Equiniti
We're happy to hear that despite the technical difficulties, the support you received was first-class. We appreciate your kind words.
Following a telephone call all my…
Following a telephone call all my details have been updated and satisfied
3 september 2026
Antwoord van Equiniti
We're delighted to hear that your details have been updated and that you're satisfied following your telephone call with us. Thank you for sharing your positive experience!
Sarath was very helpful in dealing with…
Sarath was very helpful in dealing with my query about my shares.
3 september 2026
Antwoord van Equiniti
We're so glad Sarath provided excellent assistance with your shares query. We appreciate your kind words.
Antwoord van Equiniti
We are so glad to hear that you found our service helpful and informative! We truly appreciate your wonderful feedback.
Very helpful
The agent was very helpful and answered all my questions. I called as soon as the Helpline opened, if you call later the wait can be long.
3 september 2026
Antwoord van Equiniti
We're delighted to hear that our agent was able to provide you with such helpful assistance and answer all your questions. Thank you for sharing your positive experience and valuable tip!
Representative was extremely patient…
Representative was extremely patient and determined to address problem with access. Followed up until issue was resolved.
2 september 2026
Antwoord van Equiniti
We're so pleased to hear that our representative was patient and determined in resolving your access problem. Thank you for sharing your positive feedback!
Antwoord van Equiniti
We're so glad to hear that our communication was great and that you found our assistance very helpful. We truly appreciate your kind words.
I found the agent dealing with my query…the agent was helpful
I found the agent dealing with my query etc. very helpful and patient. As an elderly person this was helpful.
2 september 2026
Antwoord van Equiniti
We are so glad to hear that our agent was very helpful and patient in assisting you with your query. It's wonderful to know that this made a positive difference for you. Thank you for your kind words!
Very easy process 2-9-2026
2 september 2026
Antwoord van Equiniti
We're so glad to hear that you found the process to be very easy! We truly appreciate your positive feedback.
A very excellent experience
I was very pleased with the response I got from Abhishek Shivaraju when I called with my enquiries today morning
He was so polite and helpful to me
I want to recommend him to his seniors for the attention he showed to me
Many thank you all at Equiniti
2 september 2026
Antwoord van Equiniti
We are so pleased to hear about your positive experience and that our representative provided such polite and helpful assistance. We truly appreciate you taking the time to acknowledge their excellent service.
The lady was very helpful in helping…
The lady was very helpful in helping with my problem
2 september 2026
Antwoord van Equiniti
We're so pleased to hear that our team member was able to assist you effectively with your problem. Thank you for sharing your positive feedback with us!
Antwoord van Equiniti
We are so glad we could provide clear and helpful information. Thank you for your kind words.
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