Tyre didn't turn up at the fitter. Called etyres on their so called 'customer service' line and nobody answered. Tried to cancel on their 0800 'cancellation line' and it was answered by an AI Bot th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Adrian was amazing from the very first point of contact. We were expecting to have to wait until Saturday, which was going to seriously affect work for us, but Adrian called on Friday morning an... Toon meer
Bedrijf heeft geantwoord
Mobile fitting by Rugby-based TYRE DONUT UK LTD Good selection of well-priced tyres for an uncommon size. Friendly fitter arrived promptly, friendly and efficient. I'm a returning customer of eTyres,... Toon meer
Bedrijf heeft geantwoord
I have recently bought 4 Goodyear Vector all season tyres from etyres. They are a very well priced company and purchase was simple, fitting at a local tyre fitters was straighforward with a good job d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.
Contactgegevens
1 Kingfisher Court, TS18 3EX, Stockton on Tees, Verenigd Koninkrijk
- 0808 164 9151
- customerservice@etyres.co.uk
- etyres.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The website was easy to use
The website was easy to use and competitive.
Had my tyres replaced and tracking…
Had my tyres replaced and tracking done. The technician found a damaged adjustment bolt, helped source it and fitted it without charge even a week after the initial tyre change.
Fitted the tyres straight away although…
Fitted the tyres straight away although i was very late for appointment and did a great job, very satisfied, Thanks guys
Best price online
Best price online, lots of fitting options, easy web booking interface.
Buying tyres doesn’t get any easier
Buying tyres doesn’t get any easier, great price and fitted at home.
Fast and convenient.
Easy to find the tyres I needed and…
Easy to find the tyres I needed and booking to get fitted at home saved a trip into town and a long wait as I hadn't booked anything. Easy service
Avoid!
Avoid! Delivered the wrong tyres to the fitter. Customer service is appalling, difficult to get hold of, don’t seem to care, incapable of resolving the issue. Have raised a formal dispute to try and get my money back
Damaged my Audi alloy & partner garage is playing games. Zero help from etyres.
I ordered tyres through etyres to be fitted at their partner network garage, Bosch Car Service (Huntingdon). The fitter severely gouged my Audi e-tron’s diamond-cut alloy wheel and verbally admitted liability on-site, noting the yellow marks on the wheel were from their mounting machinery. I have clear photographic proof of the fresh scratch with their yellow mounting paste literally trapped inside it.
When the garage began ignoring my calls, I contacted etyres. Instead of taking responsibility for their contracted network, etyres simply tried to pass the buck, telling me to deal with the garage directly. The garage is now claiming the damage was "pre-existing" but refuses to email the HD CCTV footage they claim to have because "management doesn't know how to export it."
As the primary contractor, etyres is legally responsible under the Consumer Rights Act 2015 for damage caused by their subcontractors. I have given them 5 days to resolve this before escalating to the Motor Ombudsman and Small Claims Court. Shocking lack of accountability. Order ref: aETYXPN317WQ
What a poor service from etyres.
What a poor service from etyres.
Booked it. Paid for it.
Then etyres cancelled just before the fitting was due to take place!
Desperately needed this to be done and it was a huge inconvenience.
It was only due to their terrible planning that this happened.
Requested an immediate refund - still waiting!!
Avoid!!!!
Will not use again.
S Smithers
Very efficient company.
Excellent Experience
I did a lot of research when looking for new tyres, and eTyres always gave the best prices. Range was excellent too, which means I could choose what I wanted at a price I could afford. The website purchase experience was great, and I can confirm that their live chat customer service is very good too. Fully recommend.
Excellent all round
Booking was straightforward, with a fitting available when I needed it just a couple of miles away. The price was better than anyone else's for my ridiculous tyre, so all good and I'll use etyres again. The tyre fitters at GKT in Pontllanfraith couldn't have been nicer. Can't fault any of the service.
Quick and easy to use and hassle free
Poor Service and poor product
Had tyres supplied by Etyres that have failed after 14months. Purchased GTRadials all season well above the wear marker and yet pieces of tread started falling off. Etyres stated they only give a 12 month warranty.
Don’t bother using the service , poor quality product supplied and short sighted business model when dealing with customers.
Good prices but terrible service
Good prices but terrible service. They charged me for tyres before they were fitted and the fitting company had no record of my order. Still waiting for refund.
Great choice!
The choice of tyres is extensive. The prices are competitive and the the fitting was on time.
Please Avoid. Dreadfull
Please Avoid. Their customer service is hopeless. Their phone line is on a loop and then when you try another option you get cut off. Web chat is as bad, they respond with a greeting then leave you hanging. Their web site claims to include tyre valves included in their price, their nominated fitting garage says these are extras so they will charge you. I can now see why their tyres are so cheap, they have no customer service when you need to talk to somebody.
Dreadfull.
As usual the team at Pro tyre are…
As usual the team at Pro tyre are excellent, Lee in particular is very helpful and professional. Have been using Pro tyre for a while now and it's my go to garage for tyres, as a woman I want to feel I can trust them and not be fobbed off with unnecessary work, I would recommend women use garages like Pro tyre as they deserve the trade.
An easy online booking exeperience
An easy online booking exeperience, competitive prices with a discount for getting all four tyres. Etyres did everything they said they would contacted me 40 mins before arrival & emailed me with a VAT invoice very promptly after my request. Would highly reccomend.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








