Eye Clinic London Reviews 

312
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Professional and competency levels so high that I felt completely at ease from the time i started my discussion about my needs to Samer . He is a lovely gentleman. He asked questions that instinctiv... Toon meer

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Beoordeeld met 5 van de 5 sterren

Thank you to Mr Hamada for his very caring approach and professional manners. After my cataract surgery last month I am now able to fully enjoy my life and spend quality time with my family. The colo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I don’t usually write reviews online but I think this doctor deserves it. Thank you Dr Hamada for being very patient and kind.

Beoordeeld met 5 van de 5 sterren

I had an RLE surgery conducted by Dr Hamada. It was a great experience from start to finish. The Eye Clinic and Dr Hamada had explained the procedure in great detail before the start, which eased a lo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oogheelkundig centrum

Informatie afkomstig van verschillende externe bronnen

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

312 reviews

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4,7

Alle reviews

(312)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

You feel hope here

For the first time, my disease was diagnosed well. Dr. Samer Hamada was very wonderful in dealing with me, and the time with him was very comfortable. He is a very wonderful doctor.

26 januari 2024
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Antwoord van Eye Clinic London

Dear Abdelrahman,

Thank you so much for your 5 star review and kind words.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Highly recommend

I suffer with dry eyes and it was such a relief to find Mr Hamada who is extremely knowledgeable and able to explain the problem clearly and give me a positive action plan. The clinic is efficient, friendly and comfortable. The price is very reasonable bearing in mind the quality of care and length of time Mr Hamada spent with me. I wish I had made an appointment sooner!

8 januari 2024
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Antwoord van Eye Clinic London

Dear Sarah,

Thank you very much for your 5 star review and recommendation.

We're pleased to hear you've had a great experience with us and we've got an action plan in place for you.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Super

Very friendly, great place and yes Great Doctor

15 januari 2024
Review zonder uitnodiging
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Antwoord van Eye Clinic London

Dear Shiraz,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Great experience

The team were extremely great and helpful with the treatment.

5 januari 2024
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Antwoord van Eye Clinic London

Dear Ms Abdi,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Cataract Surgery

Cataract Surgery
Very thankful to Mr Hamada who was truly professional and advising and providing the best eye surgery.
I was clearly told step by step and put at ease at all times.

5 januari 2024
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Antwoord van Eye Clinic London

Dear Jan,

Thank you so much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

From first interactions through surgery…

From intial interactions through surgery to aftercare, the team were flawless and first class. I cannot recommend Eye Clinic London highly enough. A life changing and painless experience. Particular mention to Joanna and the calm skill of Mr Hamada.

14 december 2023
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Antwoord van Eye Clinic London

Hello,

Thank you very much for your 5 star review, kind words about the team and recommendation.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Great experience

Everyone was very friendly and helpful. They put me very much at ease.

1 december 2023
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Antwoord van Eye Clinic London

Hello,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Perfect don’t waste time just do it even if u r scared like me

Am very pleased to write this review in every possible panel. I will simply give Dr Samer Hamada 10 stars if it’s possible simply because I was very scared and hesitant to do the cataract surgery specially when many experts told me my cataract is not bad and I can wait years before I really need it also I thought that my prescription glasses is just fine. To start from the beginning I came to London eye clinic with a relative who was doing another kind of treatment when I saw how Dr Hamada and his team was so professional and simply (very good ) I decided to consult him about my cataract .I started the assessment with Stephanie who took time to check every single details ,very straight forward answers to every question inside my mind. Then Dr Samer Hamada consultation was smooth professional ,very great manners ,gentle and kind communication. He explained everything and asked about what I want to achieve after the cataract . I left the clinic still scared but decided to book the surgery. On the procedure day at the Cataract Center I was met by very welcoming staff the nurses were super kind and comforting to my dear .When Dr Hamada started the procedure it’s was fast painless and so professional again . I was home in no time with very clear instructions on what to do and not do. One week today it’s was the best decision I made and right choice (Dr Samer) . I advise anyone who is scared like I was to just book it and do it simply because I see everything now in HD it’s a quality of life everyone should have if they can . The one word I kept hearing when I was asking about Dr Hamada was ( your are in good hands) indeed I was . Of course a big thank you to Joanna for her accurate and organized skills in putting everything together . Thank you Dr Hamada for the new shades of colors and for rediscovering my favorite things in life in HD
Sarah M
London

17 november 2023
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Antwoord van Eye Clinic London

Dear Sarah,

Thank you very much for your 5 star review and kind words about the whole team.

Its wonderful to hear you had such a great experience with us and we're so pleased to hear you're enjoying your new HD vision :)

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Excellent service and good treatment

I am very pleased with my treatment. Mr Hamada and staff were very helpful. Excellent service.

27 oktober 2023
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Antwoord van Eye Clinic London

Hello,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

The staff are the best

The staff are friendly, professional and efficient.

22 september 2023
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Antwoord van Eye Clinic London

Dear Kent,

Thank you for your 5 star review and kind words about the team.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Bilateral ICL eye surgery

I had ICL surgery 3 months ago, a procedure I’ve waited a lifetime for. I have been told by multiple eye surgeons in the UK and NZ that my eyes were too complex and that l should stick to wearing glasses and contact lenses.

So happy I went to see Mr Hamada for a consultation, hoping that things have advanced over the last 10 years in eye surgery. I was still in disbelief when he said he’d operate on me and give me the visual freedom from glasses and contact lenses I’ve always hoped for.

To date (3 and a bit months post op) my vision is absolutely perfect at very close up, intermediate, far and very far distances: both during the day and at night time. I experience very little to almost none dysphotopsia. The only time I see mild light aberrations is during very dark lighting and usually late at night when my eyes are tired and a bit dry. (I also have large pupils so I think that’s maybe a factor?).

All my consultations with my surgeon have been brilliant and what also helps a lot was to see other patients who have gone through the exact same procedure as me. Khansa Maliks YouTube videos helped me a lot as well as chatting with her on social media. It was great to see every single aspect of the procedure from before, during and after. Every part my surgeon explained to me and I knew exactly what l was about to experience as I watched every single video just before each procedure.

I think I’ve seen my eye surgeon about 8-9 times now from my first consultation to 3+ months post op, l am very happy with his aftercare and to have access to his emergency contact details should l ever have an emergency eye issue.

So glad Mr Hamada has operated on me and given me the greatest gift of all, the gift of perfect sight! I can’t thank him enough!!! My whole family who all wear glasses will be signing up too!!! :)

Gary Stevenson
Veterinary Surgeon

31 maart 2023
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Antwoord van Eye Clinic London

Dear Gary,

Thank you so much for your 5 star review, recommendation and kind words.

We are delighted to hear you have had such a great experience with us and we're so pleased to hear you are glasses and contact lens free.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Recommend Dr. Hamada

Extremely pleased with Dr. Hamada and his clinic. Great service, great advice and most importantly, Dr. Hamada took the time to discuss various questions and possible next steps. Would highly recommend.

18 juli 2023
Review zonder uitnodiging
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Antwoord van Eye Clinic London

Hello Gregory,

Thank you very much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Wow 5/5 stars!!!

Wow I’m so happy I booked in with this amazing, professional and caring clinic. I firstly had a conversation with the lovely Joanna. She explained how and what will happen in the appointment. She truly is an asset.
I then had the privilege to speak to Mr Hamada. He truly is an amazing man with so much positivity. He explained things that no other ophthalmologist could. Was open and honest. I’ve been having eye problems over 6 months. I can finally say I now have a plan so far so good. Thank you so so much

22 juni 2023
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Antwoord van Eye Clinic London

Hello Anita,

Thank you very much for your 5 star review and kind words.

We're so pleased to hear you've had a great experience with us and we look forward to seeing the progress of your eyes.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 4 van de 5 sterren

Very responsive when I submitted a…

Very responsive when I submitted a request for a call back online. The first call, Joanna was so professional, helpful and showed genuine empathy with my dry eyes I instantly knew I wanted to be treated at the eye clinic.
On the day the consultation with Mr Hamada went well, I felt confident in the diagnosis and treatment. I would have given 5 stars but I was left waiting quite a while and whilst I appreciate there was a reason for this, when you travel a long way for the appointment you have to manage train times etc so want to run to schedule and I think they should be mindful of this.

6 juli 2023
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Antwoord van Eye Clinic London

Hello Annette,

Thank you so much for your review.

We're pleased you felt confident in the diagnosis and treatment but we are sorry we fell short in the waiting time you experienced on the day of your initial appointment.

We hope this will not be the case for your upcoming appointments and look forward to welcoming you back to the clinic.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

Top class experience they made sure I…

Top class experience they made sure I was comfortable and made me feel a lot more confident in my surgery I will highly Recommend.

25 februari 2023
Review zonder uitnodiging
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Antwoord van Eye Clinic London

Hello Godfrey,

Thank you very much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

At the start of my dry eye treatment…

At the start of my dry eye treatment journey, but from my consultation I was so impressed by all the staff at the clinic and was put at ease my Mr Hamada. They were extremely thorough with all the tests they carried out and looking forward to starting my dry eye treatment.

15 juni 2023
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Antwoord van Eye Clinic London

Hello Hilary,

Thank you so much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

A very positive experience.

Everyone at The Eye Clinic was welcoming and took the time to explain the treatment and procedure fully, answering any questions clearly. The course of IPL treatments has made a significant difference, bringing relief to years of persistent irritation.

24 mei 2023
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Antwoord van Eye Clinic London

Hello Shelagh,

Thank you very much for your 5 star review.

We're delighted to hear you now have relief of your symptoms after the IPL course.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

DMEK Cornea surgery

I had DMEK surgery with Mr Hamada in November 2022, following problems with earlier cataract surgery (not with Eye Clinic London). This has been very successful, and I do not hesitate to recommend Eye Clinic London. Thorough, professional and caring throughout.

18 mei 2023
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Antwoord van Eye Clinic London

Hello Peter,

Thank you so much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Beoordeeld met 5 van de 5 sterren

The best eye clinic

I went to see Dr Hamada at the Eye Clinic London as I wasn't having much luck with my complaints in my home country. It was certainly worth the trip and extra expense. Dr Hamada diagnosed my condition after a very thorough check and although it wasn't great news for me, he set up a treatment plan and had all the patience in the world when I got so upset. He explained things so I could understand and did his best to reassure me when I was emotional. I feel confident that I am getting and will be getting the best treatment possible. A special mention to Veronika - thank you for being the best support, always answering my frequent questions, chasing prescriptions for me, sharing your own personal story and just being a great comfort. You ARE amazing seriously.

21 april 2023
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Antwoord van Eye Clinic London

Hello Lucy,

Thank you very much for your review and kind words about the team.

Best Wishes,

Eye Clinic London Team

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