Awesome amazed by the services. The delivery was fast but pickup was at the end moment. Don't know yet in which condition the package was delivered but I m amazed by the fast service.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not happy this parcel was left out the front of my house in the warm sun - anyone could've taken this from my front as I live on a busy street - school holidays lots of interesting people walking arou... Toon meer
Bedrijf heeft geantwoord
Loved the experience from start to finish. The cost for delivering a laptop from Brisbane to Sydney was extreme cost effective compared to the big shipping companies. They gave me an update at every... Toon meer
Bedrijf heeft geantwoord
Terrible experience, two days of no shows! Call centre in Manila had no clue on how to contact or escalate to FedEx for finding out where truck driver was, only to find two days in a row, no drivers w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Australia’s FASTEST courier comparison site Quickly compare courier quotes and send packages and freight Australia-wide using our quick freight quote comparison tool. We have built cutting edge logistics technology to help you compare courier and freight quotes, multiple carriers and delivery times. You'll be sure to find the right carrier to match your budget, plans and logistics preferences.
Contactgegevens
Suite 3/271 Alfred St N, 2060, North Sydney, Australië
- 0291343889
- hello@fastcourier.com.au
- fastcourier.com.au
3,6
Gemiddeld
507 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery was prompt and on time.
Delivery was prompt and on time.
Thanks
27 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Thank you for the great feedback! We're so pleased to hear your delivery was prompt and right on time. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
The delivery was not pickup
The delivery was not pickup. No communication. It was only until i kept hounding i got somewhere and they still didn't pick up when they said they would.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Manuela, We're sorry to hear about the trouble with your pickup and the lack of communication, and we completely understand your frustration. This isn't the experience we want for our customers. As a booking platform, the collection was handled by the carrier you selected, and while we always aim to have pickups completed as booked, timing can depend on the carrier's capacity and availability — so we're sorry it wasn't collected when promised on this occasion. We do appreciate you taking the time to share your feedback, as it helps us hold our carriers to a better standard.
Antwoord van Fastcourier
Dear Silvana, Thank you for the great feedback! We're so pleased to hear you found our service fast and reliable. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
My items took 2 weeks to be delivered
My items took 2 weeks to be delivered. I had rung many times about where they were as an email stated they were on board for delivery on the 14th but never arrived. Every time i rang, I was told give it a few more days, no one could tell me anything about were my 5 ctns were and give it time. Sorry but if post office and another courier company can get a parcel to the same address with in 3 days, why did it take so long and no one could give me any answers. I lodged a claim and had to wait a week to lodge it, the receiver also lodged a list claim and still no answers, it wasn't until I lodge a list tracking claim and asked for a dock sweep that I finally got an answer that it will be looked into.
They finally were delivered today but the amount of time and hurdles and phone to get an answer was ridiculous.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Laurelle, We're very sorry to hear about the delays and the frustration this caused, and we completely understand why this was such a disappointing experience. This isn't the standard we want for our customers. As a booking platform, the transit and delivery of your cartons were handled by the carrier you selected, and once a consignment is in their network we're reliant on their updates and timeframes — so we're sorry the visibility and answers you needed weren't provided along the way. We're relieved your items have now been delivered safely, and we sincerely appreciate you taking the time to share this feedback, as it helps us hold our carriers to a better standard.
Wasn’t happy at all
Wasn’t happy at all . Took forever to get the answers I had asked in numerous emails . . And no tracking avail for the whole time in transit .?
21 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Romano, We're sorry to hear your experience didn't meet expectations, and we understand how frustrating it is to wait on answers and be left without tracking visibility. That's not the standard we aim for. We do always try to respond as promptly as we can and to keep tracking updated throughout transit, so we're sorry it fell short on this occasion. We're glad your delivery arrived safely, and we truly appreciate you taking the time to share your feedback — it genuinely helps us improve.
Very easy and fast
24 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Shane, Thank you for the kind feedback! We're delighted to hear you found the service quick and easy. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Great service
Good communication. Good price. Quick delivery.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Mel, Thank you for the great feedback! We're so pleased to hear you found our communication clear, our pricing competitive, and your delivery nice and quick. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Incredibly poor service
If I could give zero stars for your service I would.
I booked a service carrier online to pick up a package and it took REPEATED calls and emails and FOUR days for them to collect it. I went on the website on the evening of day 1 and the automated response to selecting 'my package was not collected today' was to just roll it over to the following day. It was not collected. The response to the email I sent after non collection on day 2 suggested I should just cancel the order and rebook with another carrier. THAT was their solution. Not to actually ensure collection as a priority. So I found the number of the local courier outlet. On the morning of day 3, one person outwardly lied to me and told me "the driver is aware it is to be picked up" but it was left again. I was told the following morning when I rang, "the driver is now aware it is to be picked up" and that the message to the driver the previous day had not actually been sent.
It took 3 emails and 3 phone calls and 4 days for the parcel to be collected and, for a courier service, that is just unacceptable. There was no amends for this delay either, it still took a week to deliver it. So a total of 11 days. Such a poor experience from start to finish.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
We're very sorry to hear about your experience, and we completely understand your frustration — this falls well short of the standard we aim to provide. While collection timing can depend on carrier capacity and availability and isn't always within our direct control, we always aim to have pickups completed as booked, and we're genuinely sorry that didn't happen here. We're relieved your parcel was ultimately delivered safely, and we sincerely appreciate you taking the time to share this feedback, as it helps us improve.
Terrible watch out for extra charges.
Terrible! I paid $139 for something to be delivered to me. Their machines said it was larger than I measured it to be, and they charged me an extra $ 230. The delivery did arrive within four days. Considering I bought an overnight service, it was slower than expected.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Luanne, We're very sorry to hear your experience didn't meet expectations, and we completely understand your frustration. Delivery timing can depend on carrier capacity and availability and isn't always within our direct control, though we always aim to meet the service selected. We're glad your item did arrive safely, and we truly appreciate you taking the time to share your feedback — it genuinely helps us improve.
Seamless collection
Seamless collection - package delivered ahead of schedule - thank you! Excellent service, highly recommended.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Ian, Thank you so much for the wonderful feedback! We're delighted to hear the collection was seamless and your package arrived ahead of schedule. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Thank you for your persistence and…
Thank you for your persistence and getting my painting here an before noted deliverytime. Only complaint is that i wasn't notified that it was being delivered so I wasn't home to receive it.
Click not raining.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Gihan, Thank you for the kind feedback! We're so pleased to hear your painting arrived ahead of the expected time. We're sorry for any inconvenience around the delivery notification — we always aim to keep customers well informed. We appreciate you taking the time to share your experience and look forward to helping with your next delivery.
The quickest and cheapest courier…
The quickest and cheapest courier service I have found! Makes a huge difference sending items for my non profit animal rescue.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Bee,
Thank you so much for the lovely feedback! We're delighted to hear we could offer you a quick and affordable service, and it means a great deal to know it's making a difference for your animal rescue work. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Timely pickup
Timely pickup, tracking spot on and delivery as requested.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Delia, Thank you for the great feedback! We're so pleased to hear the pickup was on time, the tracking was accurate, and everything was delivered just as requested. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Took 8 days to deliver a motorised wheelchair via "priority" delivery when it should have taken 2
I bought a motorised wheelchair and the seller did his best to get it picked up quickly but the delivery was outsourced to TNT.
It took them 8 days to deliver the chair from Sydney to the Gold Coast when it should have taken 2 days.
When it was finally delivered, I was in hospital and my partner was interstate and it was
just left it out the front exposed to the elements, then it rained. If they'd bothered to ring the doorbell, I would have answered it and opened the garage door so it would be safe.
We tried to talk to someone about the delivery several times, but it's easier to have a conversation with god than it is to talk to a human at TNT.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Brenda, We're very sorry to hear your experience didn't go the way it should have, and we completely understand your frustration. This isn't the standard we want for any of our customers. While delivery timing and the way a carrier completes the final drop-off aren't always within our direct control, we always aim to have things handled properly, and we're genuinely sorry that didn't happen on this occasion. We do hope the wheelchair is now safe and that you're recovering well. Thank you for taking the time to share your feedback — it really does help us improve, and we hope to have the chance to provide a much better experience next time.
A positive experience.
Clear, accurate communication and rapid response.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Kay, Thank you for the kind feedback! We're so pleased to hear you found our communication clear and our response times quick. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Antwoord van Fastcourier
Dear Bruce, Thank you for the wonderful feedback! We're delighted to hear you found our service friendly and right on time. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Very easy to use
Very easy to use, great price, quick pick up.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear John, Thank you for the great feedback! We're so pleased to hear you found the platform easy to use, our pricing competitive, and the pickup nice and quick. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Excellent delivery service
Excellent delivery service, picked up in Cairns at 4pm and arrived in Townsville by 8.30am next day.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Carl, Thank you for the fantastic feedback! We're thrilled to hear your delivery arrived so quickly and that everything went smoothly. We really appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Antwoord van Fastcourier
Dear Don, Thank you for the wonderful feedback! We're delighted to hear you found the service easy, fast, and efficient. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Great service
Easy to choose the courier and enter the details. Fast delivery from Melbourne to Sydney in two days
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Chris, Thank you so much for the kind words! We're delighted to hear the booking process was quick and easy, and that your delivery arrived so promptly. We really appreciate you taking the time to share your feedback and look forward to helping with your future deliveries.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.