This service was totally unreliable. The courier forgot to pick-up the order and ignored the notes about delivery times and then did not deliver until the afternoon of the following day. We had to ca... Toon meer
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Lees wat reviewers zeggen
Awesome amazed by the services. The delivery was fast but pickup was at the end moment. Don't know yet in which condition the package was delivered but I m amazed by the fast service.
Bedrijf heeft geantwoord
Not happy this parcel was left out the front of my house in the warm sun - anyone could've taken this from my front as I live on a busy street - school holidays lots of interesting people walking arou... Toon meer
Bedrijf heeft geantwoord
Loved the experience from start to finish. The cost for delivering a laptop from Brisbane to Sydney was extreme cost effective compared to the big shipping companies. They gave me an update at every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Australia’s FASTEST courier comparison site Quickly compare courier quotes and send packages and freight Australia-wide using our quick freight quote comparison tool. We have built cutting edge logistics technology to help you compare courier and freight quotes, multiple carriers and delivery times. You'll be sure to find the right carrier to match your budget, plans and logistics preferences.
Contactgegevens
Suite 3/271 Alfred St N, 2060, North Sydney, Australië
- 0291343889
- hello@fastcourier.com.au
- fastcourier.com.au
3,6
Gemiddeld
511 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Very easy to use
Very easy to use, great price, quick pick up.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear John, Thank you for the great feedback! We're so pleased to hear you found the platform easy to use, our pricing competitive, and the pickup nice and quick. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Excellent delivery service
Excellent delivery service, picked up in Cairns at 4pm and arrived in Townsville by 8.30am next day.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Carl, Thank you for the fantastic feedback! We're thrilled to hear your delivery arrived so quickly and that everything went smoothly. We really appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Antwoord van Fastcourier
Dear Don, Thank you for the wonderful feedback! We're delighted to hear you found the service easy, fast, and efficient. We appreciate you taking the time to leave a review and look forward to helping with your next delivery.
Great service
Easy to choose the courier and enter the details. Fast delivery from Melbourne to Sydney in two days
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Chris, Thank you so much for the kind words! We're delighted to hear the booking process was quick and easy, and that your delivery arrived so promptly. We really appreciate you taking the time to share your feedback and look forward to helping with your future deliveries.
Antwoord van Fastcourier
Thanks for the great feedback — we're pleased to hear you found the booking easy and the tracking and updates helpful. We appreciate you taking the time to leave a review.
Courteous operator
Courteous operator, efficient pick up of a very strangely shaped parcel
11 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Thanks for the lovely feedback — we're pleased to hear the pickup went smoothly, awkward shape and all, and that you found the service courteous. We appreciate you taking the time to leave a review.
The parcel was not picked up on day it…
The parcel was not picked up on day it was supposed to be. No contact as to when it would be picked up or why it hadn’t been picked up. Unannounced pick up 3 days later
7 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Georgie, We're sorry for the frustration caused by the delay in getting your parcel collected, and for the lack of updates along the way. Unfortunately pickup isn't always possible on the requested day due to carrier capacity and availability, though we always aim to collect when it's booked. We appreciate you taking the time to share your feedback.
Great easy service to use
Great easy service to use, the website was very easy to book delivery and pick up, great competitive rates
11 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Thanks for the great feedback — we're so pleased you found the website easy to use for booking your pickup and delivery, and that our rates worked well for you. We appreciate you taking the time to leave a review.
Great service Friendly and they sponsor…
Great service Friendly and they sponsor the NRL sharks
10 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Shane, Thanks so much for the kind words — we're really pleased to hear you had a great experience with friendly service. We appreciate you taking the time to leave a review.
This is the WORST courier I have had…
This is the WORST courier I have had the misfortune to deal with .
15 days Gold Coast to Mackay. Versus 5 days China to Bris. Sadly Aust is F...ed.
I dont expect a reply/apology. You guys are such idiots you guys cant even read.Team Global Express. Its a great joke
Michael harper
11 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Michael, We are sorry to hear the transit time on your Team Global Express booking fell well short of what you expected. Delivery timeframes are set by the carrier and can vary with their capacity and network conditions, though we always want shipments to arrive as quickly as possible. We appreciate you taking the time to share your feedback.
Fed up with Fed ex while the fast courier app is easy to…
while the fast courier app is easy to use and Fed ex is usually the cheapest, they never collect on the due date take way longer to deliver and need to have at least a delivery post code on their collection notes to make collection easier for multiple items going to different locations
1 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Pete, Thanks for the kind words about the platform being easy to use, and for the helpful suggestion around adding delivery postcodes to collection notes — feedback like that genuinely helps us improve. We're sorry the collection and delivery timing fell short; unfortunately pickup and delivery aren't always possible on the requested day due to carrier capacity and availability, though we always aim to meet the booked timeframe. We appreciate you taking the time to share this.
Item was not collected on Friday
Item was not collected on Friday , Monday Tuesday , was finally collected Wednesday for a Friday drop off . The driver lied about being there to pick up on Friday , Mon , Tuesday. I rang made complaints , sent emails , admin were great ,the actual Drivers , not so much .
31 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Michelle, We are sincerely sorry for the frustration caused by the delays with your collection. Pickup timing isn't always possible on the requested day due to carrier capacity and availability, though we always aim to collect as booked. We're glad our admin team could support you, and we appreciate you taking the time to share your feedback.
Great experience!
Great experience! We were able to book a service in the middle of the night whilst on holidays to get legal paperwork picked up next morning for delivery to Sydney next day - efficient and cost effective.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Shannon, Thanks so much for sharing this! Really glad you could get everything booked in the middle of the night and have it collected and delivered to Sydney right on time — especially for something as important as legal paperwork.
Only one item was picked up on time
Only one item was picked up on time, apparently the drive didn’t have room for the second item. Had to chase up Aramex to get the second item picked up, now it’s 2 days overdue for the delivery time I selected.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear David, We sincerely apologise for this experience. While we always aim for both items to be collected together, this isn't always possible due to carrier capacity on the day. We're sorry for the delay this has caused and thank you for taking the time to share your feedback.
Easy booking process online
Easy booking process online, efficient confirmations and excellent customer care.
31 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Hilda,
Thanks so much for the great feedback! Really glad the booking process was easy and that the confirmations and customer care stood out.
Missed pick-up twice
Was booked on 30/07 for a pick-up on 31/07 with Allied Express. Nothing happened, no info provided by Allied Express. No communication until we inquired on Monday 3/8 just to be told it has been rebooked (they basically forgot about it on the 31/07) for pick-up on Tue 4/8. And again nothing happened all day on the 4/8 until we inquired AGAIN on Wed 5/8 and then suddenly it was escalated by Allied Express and finally delivered today 6/8.
30 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Christian, we sincerely apologise for this experience. While our carriers always aim for the requested pickup date, this isn't always possible due to carrier capacity and availability. We're pleased the shipment was ultimately delivered safely, and we apologise again for the inconvenience caused. Thank you for taking the time to share your feedback.
4 failed collections
4 failed collections, had to take the parcel to the depot myself.
No communication from Fast Courier.
29 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Adam, we're sorry to hear about this. Could you send your booking reference to hello@fastcourier.com.au so we can look into what went wrong with the pickups?
Great service…👍
Great service…
Did exactly what they said they’d do and ahead of time.
Thank you
Paul - King Creek, NSW
4 augustus 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Paul, Thanks so much for the kind words! Really glad everything went exactly as advised, and even ahead of schedule.
They contacted us once and were…
They contacted us once and were arriving that day at any time.......and they did at lunch time.
23 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Barry, Thanks for sharing this — glad the pickup came through on the day with notification.
If you want to be scammed
If you want to be scammed, go ahead and use them. They are not serious by any means. Overcharging over weight that is not there after weeks of the package being delivered
30 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Customer, We sincerely apologise for this experience. Please email your order details to hello@fastcourier.com.au so we can investigate further and initiate the process to challenge the charges applied by the carrier if you believe they're incorrect.
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