This service was totally unreliable. The courier forgot to pick-up the order and ignored the notes about delivery times and then did not deliver until the afternoon of the following day. We had to ca... Toon meer
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Lees wat reviewers zeggen
Awesome amazed by the services. The delivery was fast but pickup was at the end moment. Don't know yet in which condition the package was delivered but I m amazed by the fast service.
Bedrijf heeft geantwoord
Not happy this parcel was left out the front of my house in the warm sun - anyone could've taken this from my front as I live on a busy street - school holidays lots of interesting people walking arou... Toon meer
Bedrijf heeft geantwoord
Loved the experience from start to finish. The cost for delivering a laptop from Brisbane to Sydney was extreme cost effective compared to the big shipping companies. They gave me an update at every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Australia’s FASTEST courier comparison site Quickly compare courier quotes and send packages and freight Australia-wide using our quick freight quote comparison tool. We have built cutting edge logistics technology to help you compare courier and freight quotes, multiple carriers and delivery times. You'll be sure to find the right carrier to match your budget, plans and logistics preferences.
Contactgegevens
Suite 3/271 Alfred St N, 2060, North Sydney, Australië
- 0291343889
- hello@fastcourier.com.au
- fastcourier.com.au
3,6
Gemiddeld
513 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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They contacted us once and were…
They contacted us once and were arriving that day at any time.......and they did at lunch time.
23 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Barry, Thanks for sharing this — glad the pickup came through on the day with notification.
If you want to be scammed
If you want to be scammed, go ahead and use them. They are not serious by any means. Overcharging over weight that is not there after weeks of the package being delivered
30 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Customer, We sincerely apologise for this experience. Please email your order details to hello@fastcourier.com.au so we can investigate further and initiate the process to challenge the charges applied by the carrier if you believe they're incorrect.
Booked overnight road express with Fast…
Booked road express with Fast Courier, using TNT. Website showed 1 business days. Pickup was for today 30th July 2026, and requested between 12pm-5pm. No one arrived to pickup the package. Unable to call Fast Courier. Emailed and no response. Called TNT. TNT advised that Fast Courier had not even scheduled a pickup time or day! Package is now delayed. Avoid using FastCourier.
30 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Rob, we sincerely apologise for this experience. Please email your booking reference to hello@fastcourier.com.au so we can further investigate why your booking was not scheduled correctly.
Awesome
Awesome, easy from website to tracking to delivery
Will definitely use again and recommend
30 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Andrew, Thanks so much for the great feedback! Really glad everything from booking to tracking to delivery was smooth. Looking forward to helping again next time!
Helpful website to find the best price…
Helpful website to find the best price for a courier.
Simple to use and the price was much cheaper than sending with Australia Post.
23 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear David, Thank you for the feedback! Really glad the site made it easy to compare and land a better price than Australia Post.
item not collected until 2 days after…
item not collected until 2 days after booked date
23 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Gus, we're sorry to hear the pickup was delayed by 2 days from your booked date. Please email your order details to hello@fastcourier.com.au so we can look into this and arrange recollection if needed.
We had a pick-up booked in but then…
We had a pick-up booked in but then needed another parcel delivered to a different client, your driver was very obliging and waited until we could rebook, box and label the second pick up.
22 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Leon, Thanks so much for sharing this — really glad the driver could be flexible and wait while you sorted the second pickup.
Item was never collected.
I ordered my courier on the 13th of July and it was never collected. I had to follow it up, and on the 27th of July, I received it. Could give me no reason what happened, nor any sort of compensation when I asked to have it upgraded to a same day delivery considered I booked it for an overnight delivery.
27 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Amy, we're sorry to hear about this — a two-week delay from booking to collection is well below what we expect. We understand the frustration. Could you send your booking reference to hello@fastcourier.com.au so we can look into what happened and follow up on the outcome you were after?
Fraudulent thieves
Fraudulent thieves. Delivered my 11kg package then sent me a $125 invoice claiming it was 56kg & delivered to a residential address not commercial. I'll never use them again.
26 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Ian, We understand this is frustrating, but we want to clarify how these charges work. Additional fees like this aren't determined by Fast Courier — they're based on the dimensions, weight, and location type recorded by the carrier you selected at the time of booking, which can include volumetric weight calculations rather than just the dead weight of the parcel. This is outlined in the Terms & Conditions accepted at the time of purchase.
If you believe the measurement or address classification was recorded incorrectly, there's a formal process to dispute this by providing supporting evidence (such as your own photos with a measuring tape, or details supporting the correct address type), and we're happy to raise this with the carrier on your behalf. Please email your booking reference to hello@fastcourier.com.au so we can look into it.
Convenient service
Convenient service, however, unresponsive when questioned about extra charge based dimensions of package, just had to pay 💰.
23 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Damien, Thank you for the feedback — glad the service itself was convenient, but sorry to hear our team wasn't as responsive as they should've been around the dimension charge query. That's not the experience we want, and we'd like to look into it. Could you email your booking reference to hello@fastcourier.com.au so we can review what happened and give you a proper explanation?
very fast transport and safe as well 5…
very fast transport and safe as well 5 stars (:
23 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Thanks so much for the kind words — glad your delivery arrived quickly and safely!
I booked the service for a Friday
I booked the service for a Friday. Never turned up no contact updates
Delivery was rebooked for the following Monday
Driver walked past packages at my front door and left a message I wasn’t home
Rebooked for the Tuesday. Guess what no show no contact updates Delivery
Will never use again
17 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Susan, We are very sorry to hear about this experience — a missed pickup with no contact is well below the standard we expect, and completely understandable to be frustrated about. We'd like to look into what went wrong here. Could you send your booking reference to hello@fastcourier.com.au so we can follow up with the carrier directly and make sure this is addressed?
Awesome Fast Service & half the price…
Awesome Fast Service & half the price of Aust Post: parcel was picked up within the hour & delivery frm Melbourne to Sydney was delivered within 24hrs - wonderful service, highly recommend. Huge thank you to the courier team 😊👍
17 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Janelle, Thank you for your review and recommendation. We really appreciate you taking the time to share this and look forward to helping with your next delivery.
Unreliable pick-up service when prepaid.
Process your payment before confirming package will be collected. Package wasn't collected and it was up to me to rebook the pickup. There is no phone number to call and speak to someone. You are responsible for the whole process. Won't be using again for business as unreliable. (using different email address for this review to remain anonymous. Used this service for business)
14 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Thank you for the honest feedback. We are sorry the pickup didn't go smoothly. Collection is carried out by the third-party carrier selected at booking, and as noted in our terms, pickup times are arranged with the carrier rather than guaranteed by us — but I recognise that doesn't make it any less frustrating when a collection is missed. While we're an email-based support team rather than phone, we do respond promptly, so if you email hello@fastcourier.com.au with your reference number we'll happily look into what happened. Thanks again for taking the time to raise it.
Very helpful for a first time shipper
9 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Michael, Thank you for the feedback! Great to hear we could make your first shipping experience an easy one. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
Great place to find the right courier
Great place to find the right courier
I use Couriers please superb fast service and extremely good price never any damaged
I’ve shipped 5 guitars interstate with them
10 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Wayne, Thank you for the great feedback! Five guitars interstate with no damage is a solid track record — glad you've found a carrier that works well for you and that the pricing stacks up. We appreciate you taking the time to leave a review and look forward to helping with the next one.
Good choice
They found and sorted through pricing on my specific box shape and weight and provided a comprehensive list of options for me.
Included all info to make choice easy. Going ahead and making the booking was simple. Tracking provided by both FastCourier and the shipper I chose.
8 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Martin, thank you for the detailed review! That's exactly what we're built for — giving you the full picture on options and pricing so the choice is an easy one, then keeping it simple from booking through to tracking. We really appreciate you taking the time to share this and look forward to helping with your next shipment.
Total unprofessional delivery service
I was given reassurance and guaranteed my package would be delivered within the time frame. As l was leaving for Canberra Friday morning for a week and couldnt risk the box being left outside. " I was told it wouldn't be left as it required a signature" as arranged by the sender. I was advised, if not signed for it would be left, but would be taken to the depot.
I gave my next door neighbour's phone No. and address for delivery as l was alerted to a delay.
Ii then had a txt from the delivery driver that he was dropping the box off.
I replied and told him l wasn't there for a week. And to deliver to alternative (Next door Neighbours address with contact details)
Then l was advised it was delivered. To my address.
WTF. Are u guys totally unprofessional
Now the rare parts l have aquired are left at my front door in the open for a week. If l am lucky they will still be there when l get back in a week.
So much for safe delivery
10 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Shane, We apologise for this experience outcome and understand your concern about the goods sitting exposed for a week. While the delivery itself is carried out by the carrier, that doesn't make this any less of a failure. Please email us at hello@fastcourier.com.au with your reference number, and we'll take it up with the carrier immediately, request the proof of delivery and driver notes. We'll also review the delivery instructions on the booking and where they broke down.
Item collected on time and delivered on…
Item collected on time and delivered on time and in good condition
10 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Geoff, thanks for the great feedback! On time, both ends, and in one piece is exactly what we aim for. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
Pallet sent from Newcastle to QLD.
Pallet sent from Newcastle to QLD.
Great price & service.
Highly recommended.
8 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Customer, Thank you so much for the kind words and the recommendation! Glad the pickup was prompt and everything went smoothly. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
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