This service was totally unreliable. The courier forgot to pick-up the order and ignored the notes about delivery times and then did not deliver until the afternoon of the following day. We had to ca... Toon meer
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Lees wat reviewers zeggen
Awesome amazed by the services. The delivery was fast but pickup was at the end moment. Don't know yet in which condition the package was delivered but I m amazed by the fast service.
Bedrijf heeft geantwoord
Not happy this parcel was left out the front of my house in the warm sun - anyone could've taken this from my front as I live on a busy street - school holidays lots of interesting people walking arou... Toon meer
Bedrijf heeft geantwoord
Loved the experience from start to finish. The cost for delivering a laptop from Brisbane to Sydney was extreme cost effective compared to the big shipping companies. They gave me an update at every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Australia’s FASTEST courier comparison site Quickly compare courier quotes and send packages and freight Australia-wide using our quick freight quote comparison tool. We have built cutting edge logistics technology to help you compare courier and freight quotes, multiple carriers and delivery times. You'll be sure to find the right carrier to match your budget, plans and logistics preferences.
Contactgegevens
Suite 3/271 Alfred St N, 2060, North Sydney, Australië
- 0291343889
- hello@fastcourier.com.au
- fastcourier.com.au
3,6
Gemiddeld
513 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great value for money. 👍
Great service. Prompt pick up. Recommended
10 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Alex, Glad it went smoothly! Thanks for choosing Fast Courier
Great thankyou
Great thankyou i cant say much for the communication though several of my emails weren’t answered and i had two different tracking numbers
10 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Paula, thanks for the kind words — and equally, thanks for the honest feedback. You're right that unanswered emails aren't good enough, and I'm sorry we dropped the ball there. On the tracking numbers: carriers sometimes reissue a consignment number in transit, which is why a second one can appear, but we should have explained that to you rather than leaving you to work it out. If anything is still outstanding, please email us at hello@fastcourier.com.au with your reference number and we'll pick it up straight away.
I had frozen food delivered to one…
I had frozen food delivered to one suburb and specifically asked for same day service. Pick up was great was collected Thursday morning but somehow was not delivered until Monday. All food was wasted. Very disappointed never again
2 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Mark, We apologise for this experience. While the collection and transport are carried out by the carrier selected at checkout, that doesn't lessen how poor the outcome was for you. I'd like to look into what went wrong and review the service level you paid for against what was actually delivered — please email us at hello@fastcourier.com.au with your reference number and we'll investigate with the carrier and come back to you.
The best and perfect service.
8 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Don, thank you for the kind words! Great to hear you had such a positive experience. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
Antwoord van Fastcourier
Dear Roshy, Thank you the great feedback — glad we could keep things efficient for you! We appreciate you taking the time to leave a review.
Such a great product I couldnt be more happy
I have used fast courier a few times in the past few weeks as couldnt be happier. It compares prices as i just pay as i go. Highly recommend
1 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Belinda, thank you for the kind words and the recommendation! Great to hear the price comparison and pay-as-you-go setup is working well for you across your bookings. We appreciate you taking the time to leave a review and look forward to helping with the next one.
Booking was easy
Booking was easy, items were picked up on time & delivery was made well within the time quoted, price & service was great.
30 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Steven, thanks for the great feedback! Glad the booking, pickup and delivery all ran smoothly and came in ahead of the quoted time. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
Great Service!
Easy to book, item collected and delivered without issue, will this service use again
3 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Paul, Thank you for the feedback! Glad the booking, collection and delivery all went smoothly. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
Flawless experience
Excellent service. Zero complications and zero complaints from our end.
2 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Thank you for the great feedback! We appreciate you taking the time to leave a review and look forward to helping with your next booking.
Fast courier offer the cheapest courier…
Fast courier offer the cheapest courier service for the once off pick up and deliver. Just avoid the cheaper ones because they can be a bit unreliable, this is not fast courier's fault. They have great communication and are efficient at solving matters.
29 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Amy, thank you for your thoughtful review! You've hit on something we always try to help customers weigh up — the cheapest carrier isn't always the most reliable, so it's about picking the right fit for the job. Really glad our communication and support made a difference, and we appreciate you taking the time to share your experience.
Fantastic platform plus notifications…
Fantastic platform plus notifications during the delivery status of my parcels to customers. Love the pick up service.
2 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Deborah, thanks so much for the great feedback! Glad the tracking notifications and pickup service made things easy for you and your customers. We really appreciate you taking the time to leave a review and look forward to helping with your next booking.
I paid for a next-day courier service
I paid for a next-day courier service, yet four days later my parcel still hasn't even been collected. The service promised bears no resemblance to the service delivered. To make matters worse, my enquiries have been completely ignored. No updates, no explanations, and no response from customer service. When things go wrong, you expect at least some communication, but apparently that's too much to ask.
Choosing this company was a huge mistake. They've taken my money and failed to provide the service I paid for, while leaving me completely in the dark. I would strongly advise others to look elsewhere unless you're prepared for delays, frustration, and a total lack of customer support.
29 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Bonnie, We apologise — this isn't the experience we want anyone to have, and I understand your frustration on both counts. Collection is carried out by the third-party carrier selected at booking, and a delay of this length is not acceptable. Just as importantly, your enquiries should never have gone unanswered, and I'm sorry we let you down there. Please email hello@fastcourier.com.au with your reference number, marked for urgent attention, and we'll chase the carrier immediately and make sure you're kept updated. If the service you paid for wasn't delivered, we'll also review your options for a refund.
Very quick service!
1 juli 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Therese, Thank you for the great feedback — glad we could get it sorted quickly for you. We appreciate you taking the time to leave a review!
Great comparison site
Great comparison site, it was actually cheaper going through fastcourier than getting the quote directly from couriersplease. Site is well designed and easy to use.
25 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Kin, Thank you for the kind words. Great to hear you found a better rate through us than booking direct, and that the site made it easy. We appreciate you taking the time to leave a review and look forward to helping with your next booking.
When I booked it was supposedly a same…
When I booked it was supposedly a same day delivery.
However, it took 3 days to deliver a small packet from StLeonards to Willoughby, a distance that takes 15mins by car.
The company should have advised they were not doing same day delivery.
26 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Adrienne, Thank you for taking the time to leave feedback, and I'm sorry the delivery took far longer than expected for such a short distance. Delivery timeframes are set by the third-party carrier selected at booking, and it's disappointing when the service level doesn't match what was expected at the time. If you'd like us to look into what happened with this consignment, please email us at hello@fastcourier.com.au with your reference number and we'll follow it up with the carrier.
Didn't turn up to take the parcel…
Didn't turn up to take the parcel multiple days
24 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear John, Thank you for the feedback and I'm sorry to hear the collection was missed. As a booking platform we arrange pickups through third-party carriers, and it's frustrating when a carrier doesn't attend as scheduled. If your consignment is still outstanding, please reach out to us at hello@fastcourier.com.au with your reference number and we'll chase the carrier and get it sorted for you.
Scammers! Overcharged after delivery when declared weight and details were correct
I am changing my review to terrible experience as after a good delivery this company charged and deducted an additional $150 claiming that the 20kg chair is 85kg! I am a small female who carried it up 15 stairs which would have been impossible if it weighed that much. Scammers! Do not use!
26 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Nadja, Thank you for your thoughtful review. We're pleased to hear you had such a positive experience, and we look forward to helping with your next delivery.
It was a complete disaster
It was a complete disaster. item not collected for 2 weeks after told it would be collect everyday. It cost me more than the item was worth (over $500 in later fees to the receiver). I I will be taking this further and if required I will approach mainstream social media. I understand it was problem with Aramax . I would like to be contacted about this.
18 juni 2026
Review zonder uitnodiging
Antwoord van Fastcourier
Dear Lee, We're very sorry about this experience.
We understand the issue was with Aramex, the carrier handling your consignment. We'd like to help you escalate this with them.
Please email your consignment details and an outline of your experience to hello@fastcourier.com.au, and we'll support you in taking it further with the carrier.
Antwoord van Fastcourier
Dear Nathan, Thanks for the kind words! We're glad you had a great experience and appreciate you choosing Fast Courier. Looking forward to helping with your next delivery
Antwoord van Fastcourier
Dear Gavin, Thanks for the kind words! Prompt, reliable service is what we strive for, and we appreciate you taking the time to share your experience. Looking forward to helping with your next delivery.
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