FCA Reviews 

A total failure of an independent watchdog that utter fails at protecting customer’s best interests while successfully kneecapping the motor trade’s ability to provide a clear and easy to understand services for its customers.
Whoever the team or individuals are that make the decisions behind the FCA have clearly never been a customer of the motor trade let alone ever worked in it.

Not independent. On the banks and fraudsters' side.

FCA failed to act swiftly and effectively on a scam/fraud company called b-investor. The scam company later changed its name to ExpertB Ltd. The FCA put out a lukewarm notice about the tactics of this scam company which was not officially registered but the FCA failed to act to protect the public from this scam/fraudulent company. You can see how lots of innocent people have lost money on the Trustpilot reviews for b-investor and ExpertB Ltd. Therefore I would suggest that the FCA is complicit in the actions of the scam fraud company. Shameful

Another organisation with no teeth to do anything but to let dodgy debt companies keep running.

Spoke to a man this afternoon who was utterly useless. Kept referring to his handbook to rubbish everything I was saying.

He thinks statute barred debts are enforceable.

They will not help you but will not do anything about debt companies like a dictatorship. Don’t waste your time

The FCA use Hays for their recruitment. Hays are simply terrible. Sandeep is a time waster.
I took the morning off of work, had to push for it to be paid leave as work wanted to make it unpaid. Went to an IN PERSON INTERVIEW, had to do a case study plus 1:1 interview. Had to chase Sandeep multiple times for an update and still now, months later, he has not provided one. Why waste people’s time like this? Terrible company.

In 2017 I sold my property to who I found out is a criminal along with 3 others.It has taken over 8 years to investigate for this to come to court and I have lost over £100000 which I will probably never see because the FCA are utterly incompetent and toothless.I have emailed their complaints team numerous times but been told they cannot investigate until the persons involved are charged and sentenced which will be next week and March 2026.They do not care about their customers and I wish I had never dealt with them and am sure many people feel the same.

FCA are the most incompitent organisation I have ever dealth with and to get any sort of payout to receive any payment from this organisation it's like giving birth and doing a ruite canal at the same time ever if U are lucky to receive anything from these blood suckers of collecting fees I was Forex trading with a campany was doing trading on my behalf paid all the company fees then my account was passed on to FCA I paid and complied with all fees required and never received my investment from FCA paid administration fees paid late fees paid to get verified I even paid to have my asset transfered to me directly and never received anything of my asset that I paid for ro receive.

Waste of time asking for help and not to be trusted. Will side with banks where possible so better to seek legal advice.

Sto aspettando il conteggio per l' acquisto fatto ingenuamente presso una concessionaria Autoingross. Una Panda mi costerà circa 32.000. Non è più la vecchia Fiat da cui ho acquistato molte auto con soddisfazione. Chiaramente la responsabilità è indiretta ma FCA non ha più un minimo di etica morale. Con la mia famiglia ha chiuso ogni rapporto. Non esiste.

We are writing to raise serious concerns about systemic unfairness in the insurance industry, highlighted by a recent case involving caravan insurance.

A policyholder held a New for Old policy with a £40,000 sum assured. After damage requiring £15,000 of repairs to a caravan worth only £5,000, the insurer refused to declare a total loss. The Financial Ombudsman Service upheld this refusal, citing the absence of the phrase “beyond economical repair” in the policy wording.

This outcome is deeply troubling for several reasons:

• Disproportionate Costs: Repairs costing three times the caravan’s value are objectively uneconomical.
• Policy Intent Undermined: Customers pay for New for Old cover expecting replacement, not patchwork repairs.
• Vulnerable Customer Impact: Such practices cause stress and hardship, breaching FCA principles of fair treatment.
• Systemic Risk: If insurers exploit wording gaps in this way, trust in insurance products will be eroded across the market.

We urge the FCA to investigate whether insurers are meeting their obligations under Treating Customers Fairly, and whether New for Old policies are being mis‑sold in practice. Clear guidance is needed to ensure that replacement cover delivers the protection customers pay for.

We also ask MPs and consumer advocates to support this call for action, ensuring that vulnerable customers are not left exposed by technical loopholes.

Fairness, proportionality, and trust must be restored.

I wanted FCA to confirm that they had to enforce rules, regulations and legislation relating to financial services. Could not find it on their webiste only that financial firms have to treat consumers fairly. Used their form to contact them about this only to be told I will not get a reply, The FCA is not fit for purpose.

Made a complaint about bad experience and ignorance about online bank.
It appears FCA is worst on handling all these and very biased .
It’s critical how to trust on there deposit compensation scheme.
It’s handled by incompetent

Dopo poco tempo, il display mostrava un aumento rispetto all'importo iniziale e ho seguito le istruzioni per effettuare un deposito maggiore, che il sistema ha accettato senza problemi. Poco dopo, le pagine hanno smesso di caricarsi correttamente e tutti i miei tentativi di contattare il servizio clienti sono rimasti senza risposta. Dopo aver atteso alcune settimane, ho sporto denuncia alla polizia, ma il caso è rimasto in fase di indagine preliminare senza ulteriori sviluppi e, dopo circa cinque settimane, la procedura è stata chiusa e i fondi sono stati restituiti. Dopo poco tempo, il display mostrava un aumento rispetto all'importo iniziale e ho seguito le istruzioni per effettuare un deposito maggiore, che il sistema ha accettato senza problemi. Poco dopo, le pagine hanno smesso di caricarsi correttamente e tutti i miei tentativi di contattare il servizio clienti sono rimasti senza risposta. Dopo aver atteso alcune settimane, ho sporto denuncia alla polizia, ma il caso è rimasto in fase di indagine preliminare senza ulteriori sviluppi. È stato aperto un fascicolo amministrativo separato tramite rVuFe e, dopo circa cinque settimane, la procedura è stata chiusa e i fondi sono stati restituiti.

Asked for help over a month ago. When I asked today about the lack of action, they told me to make a complaint, which I did but I'm sure that will be yet another time-wasting exercise. It seems there is actually no official help available for pension problems, it's all just smoke & mirrors, a scam. Do not waste your time with this, get legal advice instead.

Pessima esperienza mai più utilizzeremo in famiglia e tra amici questa finanziaria per estinguere anticipatamente sono quasi 2 mesi che andiamo avanti con le prese in giro dei solleciti avviati da loro altro che 10 giorni lavorativi scuse per fare passare il tempo nel mentre le rate vanno avanti. Vergogna!!!

Failing in its duties to protect the consumer. Lets look at Engage Credit and its associated laundering companies such as Pepper and Grasmere.
Preying on the vulnerable, exploiting the loopholes, falling foul of FSMA2000 on multiple occasions. Falsifying statements, hidden costs, implying terms without consent. Makes you think if the FCA is part of the scam

Based on the promise of an unchanged service and a silent agreement they agreed an illegal FA consolidation within weeks of purchase. This was to quickly protect both companies from losing their business and investment when Network Direct ceased trading. They did this without ensuring clients had been impartially informed and positively agreed to the new companies radically different offer and signed up to New Terms. As a result we had no terms and were unable to sell or buy for 12 months but unaware of why. We lost large sums before and after Covid.
They stopped the FOS from investigating the takeover and did not meet their legal obligations to take any steps necessary to ensure FOS was at all times capable of fulfilling its functions. Supposed to be quick FOS took 4 years to ignore all we submitted and agree the companies untrue version of events and compensation levels for a time we were not even their clients.
You can’t sue FOS or the FCA. They obstruct FOI requests and delay complaints and can’t accept complaints about FOS. We complained about them not meeting their legal obligations to FOS. They changed our complaints and refused to answer them saying they were about FOS
They demand consumer duty but don’t provide it themselves. They issue guidance on consolidations and acquiring clients from other companies they don’t enforce.
We were obstructed in our quest for justice by a likely conspiracy between the company, FOS and FCA. Deaf blind and in a protective bubble the thought this Government wants to make us invest more under their control with a reduced FOS function is a scary prospect for consumers without better consumer protection.
Half of IFAs are over 50 and there are said to be 40 private equity consolidators wanting to buy and force centralised investment propositions on clients that require less advice but want to charge annual and higher fees on clients.
It’s going to be the wild west out there.

Useless site can’t sort anything what do we pay these mugs for

I have had my identity stolen. The FCA have sent me a letter demanding I pay for account arrears. The company I apparently owe money to ( Sky Mobile ) know I am a victim of identity theft. The FCA sent me an arrears notice all the same. There is no help for victims of identity theft in the UK. It is a national disgrace. The FCA are complicit.
Sky have been given all the information regarding the fraud. They have my crime reference number and have marked the fraudulent account as ' High Risk' and blocked it. This has not stopped them from allowing their AI generated bills to become more and more threatening towards me. They know I did not set up this account. They have received the phone I was delivered ( as part of the scam ) ages ago. Now I am receiving arrears notices from them and the FCA.
THIS IS HARRASMENT.
There is no contact number to tell the FCA that I am not the person who set up this account at Sky.
It is not as if identity theft is even a NEW crime.
If this is not stopped soon I will contact Times Radio 's Alexis Conran who frequently discusses the lack of help in this country for victims of online fraud.
This country is so backward.
I have sent numerous complaints to Sky as well.
This situation shows how useless our financial regulators are.
PATHETIC.