Amazing customer service from Frank. Assisted every step of the way, only let down was the courier but Frank personally dealt with the situation. Website can be a tad slow at times but never f... Toon meer
Bedrijf heeft geantwoord
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Amazing customer service from Frank. Assisted every step of the way, only let down was the courier but Frank personally dealt with the situation. Website can be a tad slow at times but never f... Toon meer
Bedrijf heeft geantwoord
Firesupport SHINED yet again giving me the support that everyone needs when searching/ buying/information/ and availability. AWSOME TEAM. MY first port of call
Bedrijf heeft geantwoord
I recently ordered an Odin Innovations M12 Sidewinder Speed Loader, and I was really pleased with how smooth everything was. The order was dispatched the following day and arrived in less than 48 hour... Toon meer
Bedrijf heeft geantwoord
I have had a fantastic positive experience with this retailer Placed an order of a couple of items, the postage was quick. I had a small issue with one of the items, on confirming a few details wi... Toon meer
Bedrijf heeft geantwoord
Firesupport is a UK-based airsoft retailer with over 20 years of experience, proudly run by enthusiasts for enthusiasts. Since 1999, we have built a reputation for providing secure, reliable purchases and outstanding service. Our commitment is to offer a top-quality experience with competitive prices, supported by a wealth of knowledge from our staff of experienced airsoft players. As Europe's largest airsoft parts retailer, we boast an extensive, locally stored inventory in our UK warehouse, enabling fast and efficient shipping to the UK, Europe, and worldwide. Our vast product selection includes top brands like Tokyo Marui, ICS, and LCT, along with specialist parts for upgrades and repairs. We have previously operated 2 very successful airsoft sites FreeFireZone and Urban Assault, allowing us to stay deeply connected to the player community. Whether you're a beginner or a veteran, Firesupport is your trusted partner, delivering unparalleled product variety and expert support. We are more than just a shop; we are part of the airsoft community. Firesupport has a vast and broad experience in the airsoft industry and we are well placed to advise, serice, repair and build custom airsoft replicas. We also tow tone / spray replica guns to make imitations.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My local shop recommended them for an obscure part. Ordered it and a few other bits.
All arrived very quickly and when there was a problem with one tool (a problem they could not have spotted or known about, I hasten to add) they shipped a replacement the same day.
Now my first port of call for online airsoft supplies.

Antwoord van Firesupport
I have been using Firesupport for many years, both via the shop and online.
I have always found them to be very helpful and accommodating (yes, I am one of those fussy customers).
The wide range stocked is competitively priced and the website shows a live level of stock which saves any disappointment.
5 well deserved stars from me.

Antwoord van Firesupport
Great communication, quick dispatch and very happy with the quality of the product - Thanks, will use again.

Antwoord van Firesupport
Phone call to ask about compatibility of parts on a project, really helpful, took the time to double check and then had it in the post that afternoon, arrived next morning. Bob on customer experience.

Antwoord van Firesupport
Got a mag for a mini uzi which are as rare as 10 pint Beauties. At a very competitive price. And…….at the busiest silliest time of the year delivered just 72hrs from time of order! I call that a proper business ran like a proper business ought to be. Web page that keeps you up to date with the orders progress and anticipated delivery date. The courier used even emailed me to let me know what time they’d be coming.
Personally I don’t think there is anywhere better to take care of all your airsoft etc needs. Service is second to none and products are quality and all backed with clearly outlined warranties/guarantees and crystal clear returns policies. Exactly what you need in todays marketplace where b.s and small print take precedence over customer satisfaction and service. I will definately return with future business. Thanks firesupport.

Antwoord van Firesupport
Amazing service and products privided!! Fast hastle free delivery and happy to help out and fast to reply! 10/10 service bravo 👏👏

Antwoord van Firesupport
Extremely fast and professional service. I ordered some items early Monday morning and received the package Tuesday afternoon. The whole process was simple and the website was easy to navigate. Highly recommended and a great place to shop for all your airsoft needs. 5*

Antwoord van Firesupport
Fantastic friendly and helpful service with great communications during the buying process and upgrading of my recent purchase. Very fast and secure delivery. Highly recommended.

Antwoord van Firesupport
I had a hard time locating some spare parts for my replica whereas I reached out to the manufacturer and several shops. Firesupport was the only one to get back to me with a reply. Friendly and quick responses during the search kept me confident that they would locate the parts needed and get my replica running again. A fair price was proposed before payment and the parcel arrived without trouble. Incredible customer service!

Antwoord van Firesupport
I never write reviews for anything… but this company deserves attention! Super fast response times, my package was sent out the day after my purchase went though which was on Friday, and today (Tuesday) it arrived in the mail. I am not sure how that is even possible as it shipped from the UK to me in Canada, in less time then a package would take from a few hours away to arrive. Mind blown, paired with the fact that the specific part I needed was far cheaper then anywhere I could find in North America. 10/10 will recommend and use again

Antwoord van Firesupport
Made my first online purchase with this company. Emailed me about my order very promptly. Gave me some helpful honest advice to rectify my order. Within minutes everything corrected and now I’m one happy customer. Can’t wait to receive my items. Great customer service and very reassuring for a first time buyer.

Antwoord van Firesupport
Ordered an upgraded TM416. I’m not expert on upgrades so asked lots of questions in the comments as I was worried I had made the wrong upgrade choices.
Ian the tech due to begin work on the gun gave me a call and talked me through everything and helped me make the right decisions.
Looking forward to receiving the AEG later this week, but wanted to leave this review as good customer service should always be recognised.

Antwoord van Firesupport
Used Fire Support to obtain an obscure part for my son’s airsoft pistol. They gave advice over the phone to identify the part and quickly obtained a price.
Order went smoothly and duly arrive a few weeks later. Absolutely delighted with the service.

Antwoord van Firesupport
Great customer service, very good prices and prompt delivery. What more could you ask for!

Antwoord van Firesupport
New to UK airsoft. Fire support is the only airsoft shop in this country that is on par with Hong Kong and Japanese shops. Got many replacement gbb parts in store. Reasonable price and great customer service.
Couldn't ask more!

Antwoord van Firesupport

Antwoord van Firesupport
I've been using Fire Support for over 10 years...that says something. Shipping is soo quick. My recent order was placed at 10am and arrived at 11am the next day...AMAZING!!!!

Antwoord van Firesupport
I could not recommend any site more, kept me informed with any issues, fast response to all of my questions and very quick despatch of items. Will definitely use again.

Antwoord van Firesupport
Had many questions about services they offered, typically got a response within the hour and was very useful. Very patient and very supportive.

Antwoord van Firesupport
Really helpful and were able to get me a part for my G&G L85 AVF that I've been searching for for nearly a year.
Prices are keen and my rail converter arrived quickly, so for me I couldn't ask for more.

Antwoord van Firesupport
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